Pallet network customer service Work, Jobs in Nettleham, Lin (with Salaries)

Pallet network Customer Service
Ballards Removals —Retford
- £30,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
Quick apply
1d
Linehaul Driver Nights
Evri —Lincoln
- Full-time
- Annual leave
HGV Driver - Class 1
Evri —Lincoln
- £41,535 a year
- Full-time
- Annual leave
Packaging/Returns Sorter
CANPACK —Scunthorpe
- £12.91 an hour
- Full-time
- Warehouse experience
- In-person
- Free parking
- Annual leave
Quick apply
6d
Forklift Operator - 8 hour shift
CANPACK —Scunthorpe
- £12.91 an hour
- 8 hour shift
- Forklift
- In-person
- Free parking
- Annual leave
Quick apply
Forklift Operator - 12 hour shifts
CANPACK —Scunthorpe
- £12.91 an hour
- 12 hour shift
- Forklift
- In-person
- Free parking
- Annual leave
Quick apply
6d

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pallet network customer service jobs near nettleham, lin

Pallet network Customer Service

Ballards Removals -
Retford

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Job details

Full-time
£30,000 a year
1 day ago

Qualifications

Logistics
Transportation management systems
Data entry
Organisational skills
Customer support
Customer interaction
Transport experience
Communication skills
Supply chain customer service

Full job description

Customer Service Co-Ordinator

Location: Ballards Head Office - Markham Moor
Hours: Monday to Friday, 8:00am – 5:00pm
Reports to: Operations Manager / Transport Manager

Role Overview

We are seeking a proactive and organised Customer Service co-ordinator to support our Pallet Network and Haulage Desks. This role is key to ensuring smooth day-to-day transport operations by monitoring deliveries, maintaining clear communication with hauliers and customers, and proactively managing service issues.

The successful candidate will play a vital role in maintaining high service standards, ensuring deliveries are tracked accurately, and addressing any delays or non-conformance issues promptly.

Key Responsibilities

Monitor daily deliveries across the pallet network and haulage operations.
Identify, investigate, and report any delivery delays, service failures, or non-conformance issues.
Proactively chase hauliers for collection ETAs and delivery updates.
Maintain regular communication with customers regarding delivery status.
Escalate operational issues to management where necessary.
Scan and process Proof of Delivery (POD) documentation.
Print and prepare transport labels and relevant shipping paperwork.
Ensure all systems are updated accurately and in real time.
Maintain detailed and accurate records of communications and actions taken.
Support the wider operations team with general administrative tasks as required.

Skills & Experience Required

Previous experience in a transport, logistics, pallet network, or haulage environment (preferred).
Strong organisational skills with the ability to prioritise workloads effectively.
Excellent communication skills – both written and verbal.
Confident liaising with hauliers, drivers, and customers.
Good attention to detail and accuracy in data entry.
Ability to work calmly under pressure and manage time effectively.
Competent IT skills and experience using transport management systems (TMS) is advantageous.

Personal Attributes

Proactive and solution-focused.
Reliable and punctual.
Team player with a positive attitude.
Strong problem-solving mindset.
Customer-focused with a commitment to service excellence.

Pay: £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

pallet network customer service jobs in nettleham, lin

Pallet network Customer Service

Linehaul Driver Nights

HGV Driver - Class 1

Packaging/Returns Sorter

Forklift Operator - 8 hour shift

Forklift Operator - 12 hour shifts

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