Front office manager Work, Jobs in New Alresford, Ham (with Salaries)

Front of House Manager (Maternity Cover)
ST James Facilities —Reading
- £50,000 - £52,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Human resources
Quick apply
4d
Bench General Manager
Five Guys UK —Chichester
- £40,970 a year
- Customer service
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
10d
Multi Hotel Front Office Manager
AccorHotel —Southampton
- £30,000 - £33,000 a year
- Full-time
- Hotel
- Driving
- Front desk
Quick apply
5d
Front Office Manager
Doubletree by Hilton Southampton —Southampton
- Full-time
- Bar
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Operations Manager
The Winchester Hotel & Spa —Winchester
- £40,000 a year
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
Hotel Reception Supervisor
Oakley Hall Hotel —Winklebury
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount
Assistant Front Office Manager
Doubletree by Hilton Southampton —Southampton
- Full-time
- Bar
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Head of Food & Beverage
Warner Leisure Hotels —Hayling West
- Up to £45,000 a year
- Full-time
- Microsoft Excel
- Hotel
- Leadership
9d
Assistant Manager
Five Guys UK —Portsmouth
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Chef Manager
BaxterStorey UK —Andover
- £35,000 a year
- Full-time
- Hospitality
- Culinary experience
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Supervisor 29th May
JRK Restaurants —Southampton
- £13 an hour
- Full-time
- Management
- Travel
- Food service
- Annual leave
Quick apply
Receptionist
Tylney Hall Hotel —Hook
- Full-time
- Hospitality
- Hotel
Quick apply
3d
Floor Manager - Catering
BaxterStorey UK —Southampton
- £32,500 a year
- Full-time
- Hospitality
- Customer service
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
13d
General Assistant
BaxterStorey UK —Southampton
- £13.45 an hour
- Full-time
- Hospitality
- Customer service
- Restaurant
- Employee discount
Quick apply
Receptionist
The Elvetham —Hook
- £15,862.08 a year
- Part-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
9d

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Bench General Manager
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Front of House Manager (Maternity Cover)

ST James Facilities -
Reading

Quick apply

Job details

Full-time
£50,000 - £52,000 a year
4 days ago

Qualifications

Hospitality
Microsoft Office
Human resources
Organisational skills
IT

Full job description

Overall Purpose

The role of the FOH Manager will be to passionate and dedicated to delivering exceptional guest experiences. You will play a pivotal in the delivery and enhancement of this service creating memorable experiences. As the FOH Manager, you will be adaptable to change and have experience in managing and leading a large team.

Duties and Responsibilities

The below listed task/responsibilities are not exhaustive:

❖ To take full responsibility, ownership and accountability for the day-to-day operations of the reception buildings within Green Park

❖ Ensure each FOH Team member understands and adheres to building procedures in a professional yet warm and welcoming manner

❖ Ensure each building reception area is kept in impeccable order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary to assist in the efficient running of Green Park

❖ Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of the Guest Experience

❖ To collate and deliver accurate reports/statistics on all aspects of information as requested from the client and senior management. This includes daily, monthly and quarterly meetings with KPI’s.

❖ Oversee and support in the reception rota, checking future planned absences and liaising with management for cover as and when required to ensure a consistent service

❖ Manage and promote the implementation for any change, upgrade or advancement in software systems for each building reception

❖ Ensuring that the FOH Team function to the professional and consistent standards expected so as to provide an exceptional level of customer focus and guest experience

❖ Ensuring that the FOH Team are correctly attired and project a professional image at all times.

❖ To be involved in and participate in interviewing potential team members for the reception buildings

❖ Be responsible for the process of meeting and greeting of all guests and visitors to the reception buildings and ensure your FOH Team provide an exceptional service. In doing so identify reception buildings where additional support is required dependent on event and function taking place

❖ To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner

❖ Where appropriate, reporting of accidents or incidents

❖ Be the point of escalation for the FOH Team and where appropriate escalate to Service Partner Operations Manager or line manager when appropriate

❖ To conduct Personal Development Reviews and any performance management requirements for the FOH Team

❖ To identify any training needs and assist in their skills and development of the FOH Team

❖ To maintain good working relationships with colleagues and other Green Park service providers. Building a strong rapport with others.

❖ Lead on first line HR matters, this includes performance management, Return to Work interviews, Advice and Counselling meetings etc

❖ Adhering to St James policies and procedures, code of conduct and to be fully conversant with the emergency procedures in relation to Health & Safety issues

❖ Ensure compliance with all current statutory legislation in respect of health and safety and the environment

❖ Any other duties as deemed necessary to support the client, customer, colleagues and St James

Knowledge

❖ Previous experience in managing and leading a large team

❖ Previous experience in working in a Corporate/hospitality environment or equivalent

❖ Previous experience in leading in HR. e.g A&C, investigations and PDR

❖ Strong understanding of

❖ Excellent knowledge of IT with experience of using Microsoft Office packages

❖ Previous experience with using visitor management systems

Skills

❖ Management skills as well as a having a collaborative approach

❖ Ability to comfortably work with a range of styles and personalities

❖ Warm, engaging personality with excellent verbal, written and interpersonal skills

❖ Ability to foster a culture of success and lead a team effectively

❖ Strong efficiency and motivation

❖ Excellent organisational skills

❖ Excellent punctuality

❖ Outgoing and “can do “attitude

❖ Innovative, creative and resourceful

❖ Tact, diplomacy and discreet when required

❖ Proactive and helpful

Quick apply

Refine Your Search

front office manager jobs in new alresford, ham

Front of House Manager (Maternity Cover)

Bench General Manager

Multi Hotel Front Office Manager

Front Office Manager

Operations Manager

Hotel Reception Supervisor

Assistant Front Office Manager

Head of Food & Beverage

Assistant Manager

Chef Manager

Supervisor 29th May

Receptionist

Floor Manager - Catering

General Assistant

Receptionist

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