1st line support Work, Jobs in New Brighton, Msy (with Salaries)

Service Desk Analyst
Brabners —Liverpool
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
Programme Administration Officer
Right to Succeed —Liverpool
- £26,650 - £28,821 a year
- Full-time
- Hybrid work
- Google Suite
- Administrative experience
- Travel
- Annual leave
- Work from home
Quick apply
12d
Supply Chain Administrator
The Very Group —Liverpool
- Full-time
- Hybrid work
- Employee discount
Quick apply
1d
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
8d
1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- £26,299 a year
- Monday to Friday
- Customer service
- IT
Quick apply
8d
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
IT Support Technician
Sports Tours International —Warrington
- £24,500 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Gym membership
Quick apply
IT Support Engineer
Obsidian Networks Ltd —Chester
- £23,000 - £32,000 a year
- Full-time
- Customer service
- Linux
- Free parking
Quick apply
1st Line Maintenance Analyst
Betfred —Warrington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
8d
IT Business Systems Support Analyst
NewPrinces Group —Liverpool
- Azure
- Customer service
- ERP systems
- Annual leave
Process + Compliance Manager
Iberdrola Group —Birkenhead
- Full-time
- Hybrid work
- IT
- Leadership
- Communication skills
- Annual leave
- Employee discount
9h
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
12d
Trust Business Manager
Liverpool Diocesan Schools Trust —Liverpool
- £40,777 - £46,142 a year
- Full-time
- In-person
- School
- Free parking
- Work from home
Quick apply
Technology Support Technician - Brio Northgate
Brio Leisure —Chester
- £27,254 a year
- Full-time
- Travel
- Computer networking
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
13d
School Operations Officer
Compass Schools —Newton-le-Willows
- £22,495.13 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Process Safety Engineer
Tata Steel —Shotton
- £48,000 - £55,000 a year
- Full-time
- Management
- Engineering
- Microsoft Office
- Employee assistance programme
- Employee discount
12h
English Tutor
Greenbank —Liverpool
- £25,000 - £29,000 a year
- English
Senior ePMO Analyst
The Very Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
Quick apply
Industrial Cleaner
Pinnacle Group —Broughton
- £29,232 a year
- Weekend availability
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Counsellor/Psychotherapist
New Start —Lytham St. Annes
- £18 an hour
- Monday to Friday
- Travel
- IT
- In-person
Quick apply
5d

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Service Desk Analyst

Brabners -
Liverpool

Apply Now

Job details

Benefits

Annual leave
Company pension
Enhanced paternity leave
Life insurance

Qualifications

iOS
IT
Communication skills

Full job description

THE ROLE & TEAM

Brabners IT Team are looking for a Service Delivery Analyst to join our Liverpool City Centre team. This is a great opportunity to continue their career within a well-established IT function and act as the first point of contact to all colleagues with their IT queries. We pride ourselves on our customer engagement and service delivery to all our colleagues across the organisation.

We are looking for a strong team player who enjoys working with colleagues and providing quick turnaround to resolved time sensitive issues. If you’re looking to establish your career within IT and gain exposure to a variety of queries whilst progressing your career, then this is the job for you.

This role can be based in our Liverpool City Centre office and requires candidates to be on site 4 days a week. We offer a flexible approach to working hours, core hours are Monday to Friday 8am – 6pm.

KEY RESPONSIBILITIES

Act as first point of contact for all IT incidents and service requests
Resolve 1st and 2nd Line issues for all colleagues in a timely manner
Manage and update ticketing system, ensuring SLA’s are met
Prioritise a user-friendly culture through accessible support
Escalate queries when required to other IT Teams and or 3rd parties
Update and maintain IT Asset Management System
Cross-skill and up-skill all software, hardware and business objectives
Contribute to IT projects when required

ABOUT YOU

Previous experience within an IT Service Desk is essential
Strong knowledge of Windows, Microsoft 365, and iOS and Android environments
Previous interaction with Mimecast would be advantageous
Excellent communication skills
Able to confidently build relationships
Exceptional verbal and written communication skills
Flexible and can-do attitude
Proactive and problem-solving mindset
Great team player
Inquisitive and solution focused

BENEFITS

Competitive Salary
Flexible approach to working hours
Hybrid working (4 days on site)
Bupa/ Medicash
Discretionary bonus opportunities
Pension scheme
Life Insurance & Income Protection Insurance
25 days Annual Leave plus flex bank holidays (increasing with service)
Option to buy 10 additional days annual leave each year
2 My Days (in addition to your holiday entitlement)
Additional discretionary annual leave days
Enhanced Maternity, Paternity & Adoption Leave
Career Development Opportunities
Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)

ABOUT US

Brabners is purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable.

With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales.

We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.

Apply Now

Refine Your Search

1st line support jobs in new brighton, msy

Service Desk Analyst

Programme Administration Officer

Supply Chain Administrator

First Line Technical Support

1st Line Support IT Engineer

1st line Service Desk Agent

IT Support Technician

IT Support Engineer

1st Line Maintenance Analyst

IT Business Systems Support Analyst

Process + Compliance Manager

IT Support Engineer

Trust Business Manager

Technology Support Technician - Brio Northgate

School Operations Officer

Process Safety Engineer

English Tutor

Senior ePMO Analyst

Industrial Cleaner

Counsellor/Psychotherapist

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