Technical support occupations Work, Jobs in New Forest, Ham (with Salaries)

IT Support Trainee Technician
Faerch Group —Poole
- From £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Travel
Quick apply
3rd Line ServiceDesk Analyst
Vissensa Limited —Lyndhurst
- £38,000 - £45,000 a year
- Full-time
- Analysis skills
- Travel
- Mentoring
- Free parking
- Work from home
Quick apply
7d
ICT Support Analyst HIWFRS624489
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Temporary
- Hybrid work
- Communication skills
IT Support Engineer
Reassured —Cosham
- £30,000 - £32,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Assistant Support Technician
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Time management
- Annual leave
- Employee discount
6d
Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
Technology Support Analyst
Associated British Ports —Southampton
- Full-time
- Azure
- Travel
- Mentoring
11d
Customer Service Advisor
ST4 Group Ltd —Southampton
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
Quick apply
Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
Service Desk Analyst
Leidos —Whiteley
- £28,800 - £33,900 a year
- 8 hour shift
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Work from home
4d
Information Systems Trainer
Capita —Fareham
- Up to £40,000 a year
- Full-time
- Computer literacy
- Computer networking
- Computer skills
- Free parking
- Annual leave
11d
[260820] IT Services Technician
Hill View Primary Academy —Bournemouth
- £26,824 - £29,540 a year
- Call to connect
- In-person
- Communication skills
- School
- Employee assistance programme
4d
Service Desk Engineer
Onecom —Fareham
- £27,000 - £29,000 a year
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
7d
IT Apprentice
Polarkold Distribution Ltd —Hilsea
- £20,000 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
3d
Administrator (Mobile Devices)
Capita —Fareham
- £25,155 a year
- Full-time
- Computer literacy
- Organisational skills
ServiceDesk Technician
Arts University Bournemouth —Poole
- £25,804 a year
- Full-time
- English
- Organisational skills
13d
IT Applications Support Analyst
Blake Morgan —Southampton
Product Consultant
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme

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technical support occupations jobs near new forest, ham

IT Support Trainee Technician

Faerch Group -
Poole

Quick apply

Job details

Full-time
From £26,500 a year

Benefits

Cycle to work scheme
Company events

Qualifications

Technical troubleshooting
ITIL Certification
Driving Licence
Customer service
Computer literacy
GCSE
Microsoft Office Suite
Computer hardware
Communication skills
CompTIA A+
Help desk

Full job description

Faerch is a leading supplier of circular, rigid food packaging with integrated recycling capability. We serve food manufacturers, food service providers, and retailers worldwide through a network of state‑of‑the‑art production facilities across Europe and the US. Today, more than 5,400 employees are part of the Faerch Group, which is owned by A.P. Moller Holding.

Working at Faerch means joining a purpose-driven company focused on sustainability and innovation. We invest in your growth and offer a supportive, international environment where people can develop and thrive.

The Role

Are you passionate about technology and eager to start a career in IT?
We are looking for a motivated IT Support Trainee Technician to join our team and develop real-world technical skills.

Your working environment will be a mix of office-based work and hands-on IT support for our manufacturing teams on the factory floor, offering great variety. You will be part of Faerch Group IT, a team of approximately 25 IT support colleagues across the Group, and you will contribute to a global ServiceDesk supporting users across multiple sites.

In the UK, Faerch operates five sites, including Sutton and Ely. Your primary responsibility will be to support users in Poole, London, and Durham. Travel within the UK is expected to support both the London office and the production site in Durham.

You will report into Group IT and work closely with experienced colleagues who will support your learning and development.

Your Responsibilities

As an IT Support Trainee Technician, you will:

Provide first-line IT support to end users
Troubleshoot basic hardware and software issues
Assist with device setup, maintenance, and upgrades
Learn how to manage IT support requests, document issues, and follow IT processes
Work alongside experienced IT professionals who will support your development
Support the infrastructure team when needed, acting as “boots on the ground” at local sites

We’re Looking For

You are someone who has:

A strong interest in IT and problem-solving
Good communication and customer service skills
A willingness to learn and take initiative
Basic knowledge of computers and the Microsoft Office package (an advantage)
A positive, “can-do” attitude and strong team mindset

Who This Role Is Perfect For

School or college leavers
Candidates looking to start a career in IT

Qualifications (Preferable, Not Essential)

GCSE grades A–C or HND (or equivalent)
CompTIA A+, ITIL Foundation, or similar certifications
Basic proficiency in Windows operating systems
Familiarity with Microsoft 365, email clients, and remote support tools
Knowledge of Active Directory, Intune, or Azure is an advantage

Essentials

A valid driving licence and passport (travel will be required later as part of your development)
Ability to work both office-based and on the shop floor, supporting manufacturing teams

What We Offer

A role with both local impact and global exposure
A collaborative work environment with a flat hierarchy and open dialogue
The opportunity to learn, grow, and develop practical IT skills
A culture built on trust, accountability, and teamwork

Additional Information

Mon-Fri, 37.5 hours per week
Fully site-based at our Poole location (no remote working)
Participation in the on-call rota will be required as part of the role's development
Starting salary from £26,500 (trainee position)

Group Life Assurance
Bupa Cash Plan
Cycle to Work Scheme
Long Service Rewards
Safety Boot Contribution
Regular Company Events

Quick apply

Refine Your Search

technical support occupations jobs in new forest, ham

IT Support Trainee Technician

3rd Line ServiceDesk Analyst

ICT Support Analyst HIWFRS624489

IT Support Engineer

Assistant Support Technician

Customer Service Representative

IT & DOCUMENT CONTROL ASSISTANT

Technology Support Analyst

Customer Service Advisor

Desktop Support Technician

IT Analyst Field Support Engineer

Service Desk Analyst

Information Systems Trainer

[260820] IT Services Technician

Service Desk Engineer

IT Apprentice

Administrator (Mobile Devices)

ServiceDesk Technician

IT Applications Support Analyst

Product Consultant

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