Operational Incident Manager
Govia Thameslink Railway —Three Bridges
- 12 hour shift
- Employee assistance programme
- Employee discount
14d
Incident Manager - 12 month FTC
Cancer Research UK —London
- £70,000 - £80,000 a year
- Full-time
- Employee discount
6d
Operations Manager
TDS Commercial Ltd —Isleworth
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
14d
Business Continuity Manager
Bell Integration —London
- Analysis skills
- Project management
- Organisational skills
- Annual leave
Senior Transport Coordinator
Sherwood Cars —Morden
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- In-person
- School
- Free parking
Quick apply
3d
Local Communications Officer – South West London
Metropolitan Police —Kingston upon Thames
- £40,519 a year
- Full-time
- English
- Communication skills
6d
Manager, Command Centre & Incident Management
Charles Stanley —London
- Weekend availability
- Computer Science
- Project management
- Bachelor's degree
Health & Safety Manager
Valley Provincial —Dartford
- £55,000 - £65,000 a year
- Full-time
- Bachelor's degree
- Construction
- In-person
Quick apply
12d
Network Manager
Kew Gardens —Kew Gardens
- £46,556 - £53,882 a year
- Full-time
- Computer networking
- Contracts
- Annual leave
- Employee assistance programme
11d
Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Leadership
Quick apply
Maintenance Person for Care Home (Part Time)
CHD Living —Surbiton
- £15 an hour
- 8 hour shift
- Maintenance
- Programmable logic controllers
- Plumbing
- Free parking
- Health & wellbeing programme
Quick apply
8d
Locality Manager - Adult Supported Living
Swanton Community Services —Epsom
- £35,000 a year
- Weekend availability
- Paid training
- Annual leave
Senior Incident and Resilience Manager
DNA Payments —London
- Weekend availability
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
Duty Manager
Virgin Active —London
- £30,284.80 a year
- Full-time
- Hospitality
- Communication skills
- Annual leave
- Employee discount
10d
Local Communications Officer – South London
Metropolitan Police —Sutton
- £40,519 a year
- Full-time
- English
- Communication skills
6d
Senior Operational Resilience Manager
Expedia —London
- £173,000 - £277,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Responsible Individual
CCK consultancy —London
- From £300 a day
- Part-time
- Management
- In-person
- Leadership
Quick apply
6h
Cluster General Manager
iQ Student Accomodation —Kingston upon Thames
- £40,000 - £43,500 a year
- Full-time
- Hotel
- Driving
- Leadership
- Annual leave
Premises Manager
The Aldgate School —London
- £35,520 - £36,585 a year
- Weekend availability
- Maintenance
- Supervising experience
- Organisational skills
Quick apply
7d
Deputy Manager – Care and Wellbeing Focus
CHD Living —Surbiton
- £37,500 a year
- Weekend availability
- IT
- In-person
- Leadership
- Store discount
- Health & wellbeing programme
Quick apply
6d

I want to receive the latest job alerts for incident manager in new malden, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

incident manager jobs near new malden, gtl

Operational Incident Manager

Govia Thameslink Railway -
Three Bridges

Apply Now

Job details

Permanent
14 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount
Childcare

Full job description

Salary:

Competitive plus benefits
Location:

Rail Operations Centre (ROC Three Bridges)
Contract Type:

Permanent
Closing Date:

8 July 2026

GTR are recruiting an Operational Incident Manager based out of our Rail Operating Centre in Three Bridges.

This new position carries significant accountability as the key live decision-maker within Southern's operational team. OIMs are part of a 7-strong team rostered 24/7 dedicated to both providing an immediate response to operational incidents that occur, directing the actions to be taken, and physically attending significant incidents on the GTR ‘South' network. This role carries a diverse range of responsibility where no two days are the same.

OIMs will have the discretion, personal decision-making confidence and training to influence the course of service recovery following incidents, and act as the first responder to drivers and other operational staff involved. OIMs will collect evidence from the scene, download train data loggers and liaise with partners in Network Rail and GTR to ensure a complete portfolio of information is passed to the owning investigatory managers.

Where necessary, OIMs will support NR in taking immediate actions to prevent further safety incidents. In addition, OIMs will proactively undertake monitoring audits of driver compliance with safe train driving by download and practical observation, to ensure we are proactively driving continuous safety improvement.

This position will be rostered on a 24 hour, 7 day per week basis with an 8 hour weekday and 12 hour weekend shift structure, designed to support a positive work/life balance and support our aim to increase the appeal of operational management roles to a diverse range of candidates.

This role is based at Three Bridges ROC in order to provide instantaneous support to the Control and Network Rail teams when the OIM is not responding to incidents or undertaking safety auditing activity in person on the Southern network. It is not suitable for remote working.

Key Success Criteria

Prioritise service recovery following all operational incidents by ensuring consistent, evidence-based decisions are taken in line with GeForce TRAINING; in turn, increase the level of operational performance achieved by the business
Deliver first-class standards of support with consideration for driver welfare following incidents and take fair and consistent decisions
Become a network-wide ambassador for operational teams
Ensure high quality information is consistently inputted to the Southern electronic management systems
Identify non-compliance with southern driving standards through sampling activities and compile reports
Maintain agreed competence levels using spaces provided in the roster and undertake other activities supporting teams as required by the Operational Response Manager
Be immediately available to respond to operational incidents occurring on the GTR South area and provide authoritative decision making based on experience and objective analysis of the facts available and safety profile
Provide informed, official guidance and instructions to Southern control teams on resolving operating incidents, proactively considering implications on safety and operational performance
Take the lead in supporting Southern control teams with arranging response plans with Southern Resource Managers and local driver management teams

What we can offer you:

Final salary pension
25 days holiday plus bank holidays
Health Care
Free travel on GTR and sister groups for you and your family
75% off travel on other train operating companies for you, and leisure for your family
Discounted Oyster Card
GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave - all part of our commitment to family friendly policies
StarHub – our great benefits package which, for example, includes discounts with many retailers.

Refine Your Search

incident manager jobs in new malden, gtl

Operational Incident Manager

Incident Manager - 12 month FTC

Operations Manager

Business Continuity Manager

Senior Transport Coordinator

Local Communications Officer – South West London

Manager, Command Centre & Incident Management

Health & Safety Manager

Network Manager

Massimo Dutti Operations Manager- Regent Street

Maintenance Person for Care Home (Part Time)

Locality Manager - Adult Supported Living

Senior Incident and Resilience Manager

Duty Manager

Local Communications Officer – South London

Senior Operational Resilience Manager

Responsible Individual

Cluster General Manager

Premises Manager

Deputy Manager – Care and Wellbeing Focus

I want to receive the latest job alerts for incident manager in new malden, gtl

Related Searches

Explore jobs in more locations

Benefits

Pension

Staff Travel

Childcare Vouchers

Extra Holidays

Discount Scheme

Long Service Awards

Employee Assistance Programme

The Transport Benevolent Fund

In-House Occupational Health Department

Cycle to Work Scheme

Jobseeker tools

Employer Tools

Browse

Stay Connected