3rd line support Work, Jobs in New Mills, Dby (with Salaries)

Business Systems Support Engineer I
Brand Addition —Manchester
- Full-time
- Hybrid work
- Software troubleshooting
- ERP systems
- SQL
Quick apply
1st/2nd Line IT Engineer
technologE Ltd —Manchester
- From £27,500 a year
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Profit sharing
Quick apply
2d
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Azure
- Computer Science
- Windows
ESOL Associate Lecturer
The Sheffield College —Sheffield
- £13.45 - £20.52 an hour
- Part-time
- Free parking
- Annual leave
Home Energy Advisor
M Group —Manchester
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Football Education Coach
Stockport County Football Club —Stockport
- £27,000 a year
- Full-time
- First Aid Certification
- IT
- In-person
- Employee discount
Quick apply
5d
Apprentice Electrician
Altrad —Warrington
- Hybrid work
- Forklift
- Travel
- Employee discount
Quick apply
4d
Senior Project Manager - Regulatory / Governance Readiness
Together —Cheadle
- Full-time
- Azure
- Management
- Agile
Quick apply
Network & Communications Specialist
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £49,387 - £56,515 a year
- Full-time
4d
Student Mentor
The Sheffield College —Sheffield
- £19.33 an hour
- Full-time
- Free parking
- Annual leave
1d
Site Engineer
Strabag —Manchester
- Civil engineering
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
Section Engineer
Strabag —Manchester
Temporary Works Coordinator
Strabag —Manchester
- Temporary
- Civil engineering
- Microsoft Office
- Communication skills
9d
Children's Residential Support Worker - LD
Together Trust —Stockport
- £26,230 a year
- Weekend availability
- Childcare
- English
- Working with children
- Annual leave
- Employee assistance programme
Quick apply
9d
Lecturer Engineering
The Sheffield College —Sheffield
- £32,098 - £39,551 a year
- Full-time
- Free parking
- Annual leave
12d
Monitoring Officer - Direct Payment
Calderdale Council —Halifax
- £28,598 - £31,022 a year
- Full-time
11d
Project Manager
Teckentrup Door Solutions Ltd —Warrington
- £40,000 - £55,000 a year
- Weekend availability
- Project management
- In-person
- Free parking
Quick apply
2d
Gas Service Engineer
Sureserve —Sheffield
- £28,412 - £43,000 a year
- Driving
- Employee assistance programme
- Employee discount
Quick apply
11d
Assistant Principal Quality, Standards and Compliance
The Sheffield College —Sheffield
- £61,591 - £71,401 a year
- Full-time
- Free parking
- Annual leave
8d

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Business Systems Support Engineer I

Brand Addition -
Manchester

Quick apply

Job details

Full-time

Qualifications

Software troubleshooting
ERP systems
Microsoft SQL Server
Magento
Warehouse management system
SQL
Database design
Software quality assurance
REST
Organisational skills
IT
Web services
Communication skills
Office experience
T-SQL

Full job description

We are looking for a bright, professional and enthusiastic individual with experience of working in an office environment; the candidate must have excellent communication skills, able to work well with a team and can also manage their own workload and time management.

The Business Systems Support Engineer I, will report to the IT Support Manager in our ICT department. The role will require the candidate to support Business System issues at a 1st/2nd line level, which may include troubleshooting and issue resolution with a SQL Database environment. The role will cover a range of Business Systems including ERP, Ecommerce sites, Redemption sites, Finance Systems, Reporting Platforms, WMS and Shipping Software. The candidate may need to liaise with our supporting partners such as point-of-sale system provider, payment processor and other partners as identified for existing and new deployments. This role will bring opportunities to get involved with other IT related projects.

This is a hybrid office role, and the candidate should expect to be in the Manchester office a minimum of 3 days per week to support internal stakeholders.

The ideal candidate must have a passion to learn and develop their skills further. Knowledge supporting ERP, WMS, and ecommerce systems is beneficial, and an understanding of TSQL query techniques to troubleshoot data will be useful. The candidate should demonstrate strong problem-solving skills. Knowledge of associated business systems (Finance, Tax, WMS etc.) is a plus.

Responsibilities include:

Supporting end-user issues on a variety of IT Business Systems with a primary focus on an ERP/Order Processing System, WMS platform and Ecommerce platform.
Supporting our customers with first line requests for our Magento ecommerce stores.
Raising support tickets with 3rd party vendors where appropriate.
Investigate ecommerce site issues raised by internal teams or clients, complete first-line troubleshooting and escalate technical defects where needed.
Clearly documenting system issues for feedback to the development team.
Supporting the ICT team with small to medium sized projects and helping to develop a yearly roll-out schedule.
Provide QA support for our ecommerce updates, new developments and configuration changes as needed.
Using TSQL to identify data issues and provide resolutions to issues.
Performing other business systems tasks related to the role for ongoing maintenance and operation of the systems.
Monitor recurring issues, keep accurate support records and contribute to process improvements and knowledge documentation.
Have knowledge and oversight to other associated business systems.

Must have:

Excellent interpersonal and organisational skills.
Experience supporting variety of business systems including ERPs, Warehouse Management Systems and Ecommerce platforms.
Basic understanding of how e-commerce website function, including categories, product data, promotions, user roles and order processes.
Experience working with databases; including good working knowledge of database design and relationships. TSQL experience is desirable.

It would be useful if the candidate had experience with:

Experience working with cXML and Restful Web Services.
Experience supporting Magento 2 or a similar e-commerce platform in a B2B or B2C environment.
SQL Server Administration
Candidate must demonstrate a working knowledge/understanding of a quote to invoice process.
VAT System Knowledge
Working Knowledge of Finance Systems
Software QA, Troubleshooting experience

Quick apply

Refine Your Search

3rd line support jobs in new mills, dby

Business Systems Support Engineer I

1st/2nd Line IT Engineer

3rd Line Support Engineer SME - FTC

ESOL Associate Lecturer

Home Energy Advisor

Football Education Coach

Apprentice Electrician

Senior Project Manager - Regulatory / Governance Readiness

Network & Communications Specialist

Student Mentor

Site Engineer

3rd Line Support Engineer

Section Engineer

Temporary Works Coordinator

Children's Residential Support Worker - LD

Lecturer Engineering

Monitoring Officer - Direct Payment

Project Manager

Gas Service Engineer

Assistant Principal Quality, Standards and Compliance

I want to receive the latest job alerts for 3rd line support in new mills, dby

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