Crm manager Work, Jobs in New Mills, Dby (with Salaries)

CRM Manager
The Fragrance Shop —Manchester
- Free parking
- Work from home
CRM Manager
Pets at Home —Cheadle
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Analysis skills
- Continuous improvement
CRM Manager
hireful —Manchester
- £45,000 - £48,000 a year
- Hybrid work
- Analysis skills
Quick apply
CRM Retention Manager
HyperGrowth Recruitment —Manchester
- Hybrid work
- CRM software
- Analysis skills
Quick apply
Marketing CRM Manager
Evolution Money —Manchester
- £45,000 - £48,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
National Account Manager
ASCOT INTERNATION 1996 LTD —Stockport
- £35,000 - £40,000 a year
- Full-time
- Sales
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Ecommerce & Concessions Manager
Kacoo Fashion LTD —Manchester
- £35,000 - £50,000 a year
- Microsoft Excel
- Supervising experience
- SharePoint
- Employee discount
Quick apply
Lifecycle CRM Manager - THG Nutrition
THG —Manchester
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Marketing Manager
Gray Healthcare Ltd —Macclesfield
- Full-time
- Management
- Marketing
- Continuous improvement
Quick apply
5d
US Key Account Manager (Toys & Games)
Jumbo Group —Manchester
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
5d
Digital Manager
Marketing Manchester —Manchester
- Up to £33,000 a year
- Full-time
10d
Head of Performance Marketing
OnBuy —Manchester
- £100,000 - £130,000 a year
- Remote
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Regional Account Manager, UK North
Proofpoint —Manchester
- From £100,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Digital Marketing Manager
Troo Hospitality —Manchester
- £45,000 - £52,000 a year
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Henri-Lloyd Performance Marketing Manager
Odlo International AG —Manchester
- Hybrid work
- Employee discount
eCommerce Executive - APAC
The Beauty Tech Group Trading Limited —Manchester
- Full-time
- Hybrid work
- Sales
- English
- Communication skills
- Free parking
- Work from home
Quick apply
Marketing Manager
GetGround —Manchester
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Project management
12d
Brand Manager (Womenswear)
Arne Clo Ltd —Warrington
- Social media management
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
14d
Account Manager
Air IT —Northwich
- Full-time
- Annual leave
- Employee assistance programme
Business Development Executive
Service Innovation Group UK —Manchester
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Quick apply

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CRM Manager

The Fragrance Shop -
Manchester

Apply Now

Job details

Permanent

Benefits

Free parking
On-site gym
Work from home
Employee discount
Gym membership
Transport links
On-site parking

Full job description

Location

Manchester

Discipline:

Marketing

Job type:

Permanent

Job ref:

008502

Published:

about 1 month ago

A bit about us: Established in 1994, The Fragrance Shop is the UK’s leading independent fragrance retailer. Our aim is to make mainstream and luxury fragrances affordable and accessible to all. We showcase more than 130 fragrance brands in over 220 stores throughout the UK and online at www.thefragranceshop.co.uk. We are expanding and are looking for a CRM Manager to join the team and be part of a growing and vibrant brand.

Why you’ll love working here:

Enjoy work-life balance with our flexible working scheme - including 15 work from home days a year, duvet days and the choice to flex your working hours.

Vibrant state-of-the-art office, conveniently located in Trafford Park with great transport links and free onsite parking

No need to travel to the gym – we have one here for you! Take advantage of our free onsite gym facilities before/after work or even pop in at lunch time

Generous staff discounts on a wide range of fabulous fragrances

Excellent progression and development opportunities - work with teams who are passionate about what they do and develop your expertise within a creative and collaborative space

The role:

As CRM Manager, you are accountable for CRM as a commercial growth channel, driving engagement, retention and repeat purchase through data led, multichannel CRM activity.

You own the day to day execution and optimisation of always on CRM across Email, SMS, App/Browser Push and WhatsApp, and the ongoing management of the MyTFS membership and subscription customer lifecycle. Your focus is on delivering incremental revenue, increased customer lifetime value and measurable performance improvement.

Working closely with Ecommerce, Digital, Marketing and BI teams, you translate strategy into high performing CRM activity and provide day to day leadership to the CRM Assistant, ensuring high standards of execution, accuracy and commercial impact

What you’ll be doing:

CRM Channel Delivery

Own end to end execution and optimisation of daily CRM activity across all channels

Ensure best in class targeting, 121 personalisation, QA and in flight optimisation

Translate business priorities into commercially focused CRM activity, supporting growth in membership, subscriptions, app/digital wallet adoption, profile completion and opt in rates

Support the Head of CRM in delivering a scalable, always on CRM growth engine

Lead brand partnership CRM activity, taking a consultative, insight led approach to align partner goals with CRM strategy and execution.

Membership & Subscription

Own CRM delivery for the MyTFS membership and subscription programmes
Drive member onboarding, engagement, retention and reactivation journeys
Optimise membership communications to increase frequency, spend, retention and LTV
Manage auto‑renewal messaging and reporting, with a clear objective to reduce friction, churn and chargebacks and increase retention rate

Performance & Optimisation

Own weekly CRM performance reporting across engagement, revenue and efficiency metrics
Analyse results to identify key drivers and provide clear, prioritised optimisation recommendations
Deliver a structured test‑and‑learn roadmap, including hypothesis‑led testing and incremental uplift measurement

Collaboration & Leadership

Partner closely with Marketing, Digital, Ecommerce and BI to support key campaigns and initiatives
Communicate CRM plans, performance and learnings clearly and commercially to stakeholders
Line manage and develop the CRM Assistant, setting priorities and ensuring consistently high execution standards

What you’ll bring:

Hands‑on CRM delivery experience within retail or ecommerce

Strong experience working with CDP/CRM platforms (Bloomreach preferred)

Experience supporting or managing a loyalty, membership or subscription programme

Highly organised, detail‑focused and comfortable QA‑ing complex campaigns, segmentations

Commercially minded, with confidence interpreting engagement, revenue and incrementality metrics

Success Looks Like

CRM consistently delivers provable incremental value against agreed OKRs

Membership and subscription activity drives measurable increases in engagement, frequency and LTV

CRM execution is accurate, scalable, insight‑led and commercially credible across the business

How to apply:

Simply upload your CV via our careers page.

Join us now and help shape the future of fragrance retail!

The Fragrance Shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Due to the high volume of applications that we receive, we are regrettably not able to respond to everyone. If you have not heard from us within four weeks of your application, please assume that on this occasion you have not been successful.

Apply Now

Refine Your Search

crm manager jobs in new mills, dby

CRM Manager

CRM Manager

CRM Manager

CRM Retention Manager

Marketing CRM Manager

National Account Manager

Ecommerce & Concessions Manager

Lifecycle CRM Manager - THG Nutrition

Marketing Manager

US Key Account Manager (Toys & Games)

Digital Manager

Head of Performance Marketing

Regional Account Manager, UK North

Digital Marketing Manager

Henri-Lloyd Performance Marketing Manager

eCommerce Executive - APAC

Marketing Manager

Brand Manager (Womenswear)

Account Manager

Business Development Executive

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