Hotel & accommodations guest services staff Work, Jobs in New Mills, Dby (with Salaries)

Guest Services Associate (Night Shift)
Salboy —Manchester
- Full-time
- Data entry
- Organisational skills
- Front desk
Quick apply
8d
Nights - Team Member
Premier Inn —Manchester
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
6h
Spa Receptionist
Buxton Crescent —Buxton
- Up to £12.71 an hour
- Part-time
- Front desk
- Resort
- Free parking
- Annual leave
Quick apply
6d
Guest Services Assistant - The Medlock, A Radisson Blu
Valor Hospitality —Manchester
- Hotel
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
13d
Front Office Nights Team Member
Kimpton —Manchester
- £14.56 an hour
- Nights as needed
- Hotel
- Front desk
- Hotel experience
- Annual leave
- Employee discount
Host
Roomzzz —Manchester
- £12.75 an hour
- 12 hour shift
- Front desk
- Employee discount
Night Porter
Cottons Hotel & Spa —Knutsford
- Part-time
- Hotel
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Night Reception Team Member
Travelodge —Manchester
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount
1d
Night Reception Team Member - Part Time
Travelodge —Chesterfield
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
7d
Casual Lobby Ambassador
The Lowry Hotel —Salford
- Part-time
- Hotel
- Front desk
- Store discount
- Employee discount
Quick apply
9d
Seasonal Hospitality Team Member
YHA England & Wales —Buxton
- £12.71 an hour
- Seasonal
- Guest services
- Employee assistance programme
- Employee discount
3d
Front of House Receptionist
Supercity Aparthotels —Manchester
- £27,450.80 a year
- Nights as needed
- Microsoft Word
- English
- Hotel
- Employee discount
- Referral programme
Quick apply
2d
Front Office Receptionist
Kimpton —Manchester
- £13.71 an hour
- Full-time
- Hotel
- Front desk
- Annual leave
- Employee discount
8d
Innkeepers Collection Night Porter
Bears Head —Brereton cum Smethwick
- Part-time
- Front desk
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Night Receptionist (Part Time)
SPHC —Manchester
- Overtime
- Hotel
- Front desk
- Guest services
- Annual leave
- Employee assistance programme
16h
Night Team Member
Novum Hotels UK Ltd —Manchester
- Up to £12.90 an hour
- Full-time
- Bar
- Hotel
- Front desk
Quick apply
2d
Guest Services Manager - The Medlock
Valor Hospitality —Manchester
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
Receptionist
Manchester Marriott Hotel Piccadilly —Manchester
- £12.95 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
12h
Night Receptionist
Holiday Inn Manchester Airport —Manchester
- £13.48 an hour
- Full-time
- Bar
- Casual dining restaurant
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
6d
Casual Night Guest Service Assistant
Millennium Hotel and Resorts UK —Salford
- £12.71 an hour
- Temporary
- Hospitality
- Hotel
- Referral programme
Quick apply

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Guest Services Associate (Night Shift)

Salboy
Manchester

Quick apply

Job details

Full-time
8 days ago

Qualifications

Guest relations
Internal department liaison
Microsoft Office Suite
Complaint handling
Remote video monitoring
CCTV monitoring
Data entry
Organisational skills
Front desk
Cleaning
Customer interaction
Residential security
Communication skills
Time management

Full job description

Job Advert

Job Title: Guest Services Associate (Night Shift)
Reports To: Assistant Building Operations Manager
Location: On-Site – Manchester City Centre

Purpose of the Role

To deliver exceptional Front of House services at a new residential development during night shift, acting as the first point of contact for residents and visitors and upholding the highest standards of professionalism and customer care.

Key Responsibilities

General Duties

Greet residents and visitors, handling general enquiries and resolving issues promptly.
Respond to unforeseen cleaning needs (e.g. spills or accidents) in communal areas.
Manage parcel handling: receive, store and distribute deliveries and registered post in line with company protocols.
Provide utility metre readings for all properties on request.
Handover shift information clearly to incoming staff, briefing them on events and outstanding tasks.
Control key distribution to contractors and authorised personnel, maintaining accurate records.
Facilitate access for service providers (utility companies, refuse collection, maintenance teams).
Support the Housekeeping and Leisure teams with cleaning or assistance duties as required.

General Enquiries

Respond professionally to resident enquiries, complaints and requests.
Enter and maintain accurate resident data in the site app.
Coordinate and schedule maintenance work.
Manage bookings for shared amenities via the site app.

Security

Monitor CCTV and alarm systems throughout each shift.
Screen visitors, guests and contractors to verify authorisation; report any suspicious activity to management.

Customer Liaison & Events Support

Assist residents with booking communal amenities and events.
Prepare and set up communal spaces (e.g. residents’ lounge) for events.
Coordinate with the wider site team to ensure seamless resident experiences.
Manage site-app communications and announcements.

Required Skills & Attributes

Excellent verbal communication and interpersonal skills
Strong problem-solving and crisis-management abilities
Effective time-management and organisational skills
Self-motivation with the ability to work independently and follow direction
Meticulous attention to detail and commitment to outstanding customer service

Technical Knowledge

Familiarity with on-site building systems, facilities and basic maintenance procedures
Understanding of Health & Safety protocols

Personal Profile

Qualifications

Essential: Strong foundational education
Desirable: First Aid training; Health & Safety qualification; Customer Service certification

Experience

Desirable: Previous customer-service role in residential property or similar environment
Proficiency with Microsoft Office (Word, Excel, Outlook) and familiarity with property-management systems

Attitude & Approach

Positive, friendly and professional demeanour
Enthusiastic about supporting others and achieving high standards
Proactive, solution-oriented mindset
Flexible team player, willing to assist across departments as needed

If you excel at creating warm, efficient front-of-house experiences and take pride in delivering premium service, we’d love to hear from you.

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in new mills, dby

Guest Services Associate (Night Shift)

Nights - Team Member

Spa Receptionist

Guest Services Assistant - The Medlock, A Radisson Blu

Front Office Nights Team Member

Host

Night Porter

Night Reception Team Member

Night Reception Team Member - Part Time

Casual Lobby Ambassador

Seasonal Hospitality Team Member

Front of House Receptionist

Front Office Receptionist

Innkeepers Collection Night Porter

Night Receptionist (Part Time)

Night Team Member

Guest Services Manager - The Medlock

Receptionist

Night Receptionist

Casual Night Guest Service Assistant

I want to receive the latest job alerts for hotel & accommodations guest services staff in new mills, dby

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