Shipping coordinator Work, Jobs in New Mills, Dby (with Salaries)

Training & Implementation Coordinator
Pharmacy Mentor —Sheffield
- £32,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
6d
Logistics Coordinator
Pixel Inspiration —Altrincham
- £27,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Store discount
Quick apply
Freelance In-Person Event Specialist - Manchester, UK
Visit.org —Manchester
- Temporary
- Customer service
- English
- Travel
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Workshop & Facilities Coordinator
Mactech (Europe) Ltd —Congleton
- Full-time
- Microsoft Excel
- English
- Warehouse experience
- Free parking
- Life insurance
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Import/Export Coordinator
Welbilt —Sheffield
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
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Shipping Coordinator
Altrad —Warrington
- Computer literacy
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Apollo Scientific —Denton
- Up to £26,728 a year
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Beryl —Manchester
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Teltonika —Salford
- Full-time
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- Sales
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Training & Implementation Coordinator

Pharmacy Mentor
Sheffield

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Job details

Full-time
£32,000 a year
6 days ago

Benefits

Casual dress
Health & wellbeing programme
Free flu jabs
Company pension
Work from home
Company events
Employee discount
Flexible schedule
Bereavement leave
Sick pay

Qualifications

Driving Licence
Adobe Captivate
Technical support
IT
Communication skills
Teaching

Full job description

Training & Implementation Coordinator

Department - Operations, Aftercare
Reports To - Operations Manager

Purpose of the Role

The Training & Implementation Coordinator is responsible for supporting clients through the successful implementation, adoption, and optimisation of Pharmacy Mentor's website systems and software solutions.

This role acts as the primary point of contact for client implementation support and user training. The successful candidate will ensure clients are confident and competent in using our systems through tailored onboarding plans, structured training programmes, and ongoing support.

The role also serves as a key communication bridge between clients, Project Managers, Developers, and Account Managers, ensuring that software releases, feature updates, and system enhancements are communicated effectively across the business and to clients where appropriate.

Key Responsibilities

Client Implementation

Coordinate the implementation of Pharmacy Mentor's website systems and software platforms for new and existing clients
Support clients with gateway (payment & delivery) integrations and configuration
Support the installation and configuration of Zebra printers and related hardware
Conduct implementation checks to ensure systems are fully operational before launch
Troubleshoot implementation issues and coordinate resolutions with internal teams

Client Training

Develop tailored training plans based on individual client requirements
Deliver one-to-one and group training sessions remotely and in person
Travel to client premises where required to support onboarding and implementation
Create and maintain training materials, guides, video tutorials, and knowledge base content
Assess client competency and provide additional support where required*
Ensure clients feel confident using their systems independently following implementation
Gather client feedback to continuously improve training programmes

Release & Feature Communication

Act as the central coordinator for software releases and feature updates
Work closely with the Development Team to understand upcoming changes and improvements
Translate technical updates into clear client-friendly communications
Coordinate release announcements, feature updates, and training where required
Ensure Project Managers, Account Managers, and Support Teams are informed of relevant updates
Maintain documentation relating to new features and functionality

Internal Coordination

Work closely with Project Managers during the onboarding and launch phases
Liaise with Developers to escalate and resolve technical implementation issues
Support Account Executives with client system-related queries
Maintain accurate implementation, training, and client records within internal systems
Identify opportunities to improve onboarding, training, and implementation processes
Gather product feedback from clients and communicate recommendations to relevant internal teams

Skills and Attributes

Excellent communication and presentation skills
Strong organisational and planning abilities
Confidence in delivering training sessions to individuals and groups
Ability to explain technical concepts in a simple and understandable manner
Strong problem-solving skills
High attention to detail
Ability to manage multiple client implementations simultaneously
Customer-focused mindset with a passion for helping others succeed
Comfortable working collaboratively across multiple departments
Full UK driving licence and willingness to travel throughout the UK

Essential Experience

Experience delivering software, system, or customer training
Experience working with website platforms, eCommerce systems, or software solutions
Experience with payment gateway integrations
Experience with shipping and delivery management systems
Familiarity with Zebra printers and label printing workflows
Experience delivering face-to-face workshops and training sessions
Experience within healthcare, pharmacy, eCommerce, or technology environments.

What We Offer
From your first day of employment, you are entitled to the following benefits:

Free annual flu vaccination
50 percent discount on annual Taste Cards
Enhanced leave provisions, including bereavement leave and enhanced sick leave
Access to a salary sacrifice pension scheme
Employee wellness programme provided through Wisdom via Bright HR
Paid company social events
Profit-related bonus schemes, subject to eligibility
Flexible working hours
Remote working arrangements, where appropriate
Ongoing training and development opportunities

Pay: £32,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company pension
Sick pay
Work from home

Experience:

Delivering Software systems or Customer training : 2 years (preferred)
supporting website platforms and ecommerce systems: 2 years (preferred)

Work Location: Hybrid remote in Sheffield

Quick apply

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