First line managers Work, Jobs in New Milton, Ham (with Salaries)

Branch Manager
J&Bs —New Milton
- Full-time
- Sales
- Customer service
- Supervising experience
- Free parking
- Store discount
Quick apply
6h
Assistant Manager - 40 hours Per Week (Full time)
Brewhouse and Kitchen —Southbourne
- Up to £30,600 a year
- Full-time
- Employee discount
Quick apply
1d
Learning Support Mentor KS2 (SEN Assistant)
Durlston School —New Milton
- £20,641 a year
- Full-time
- In-person
- School
Quick apply
1d
Learning Support Mentor (SEN Assistant)
Durlston School —Sway
- £20,641 a year
- Full-time
- In-person
- School
Quick apply
General Manager | REEL Cinema Fareham
Reel Cinemas —Fareham
- £32,000 - £33,000 a year
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Wraparound Club | Schools Club Leader/Manager in New Milton
ActiveMe 360 —Hordle
- From £12.85 an hour
- Overtime
- Childcare
- Driving
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Company Secretarial Administrator
Innovus —Sway
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Historic Environment Adviser
Forestry England —Lyndhurst
- £33,854 a year
- Part-time
- English
- Free parking
- Employee discount
Customer Operations Manager
Royal Mail Group —New Milton
- Full-time
- Management
- Travel
- Leadership
- Annual leave
- Sick pay
1h
Student Liaison and Security Officer
Brockenhurst College —Brockenhurst
- £31,220 - £33,285 a year
- Full-time
- Childcare
- Communication skills
- Free parking
- Employee assistance programme
Head of Contact Operations
Abri —Eastleigh
- Up to £75,000 a year
5d
Facilities Manager
ISS Facility Services —Bournemouth
- Management
- Organisational skills
- Leadership
Quick apply
General Manager of Cafe and Events Venue - Rural Location
Ideal Collection —Romsey
- Full-time
- Hospitality
- Café
- Free parking
- Employee assistance programme
Quick apply
Internal Engagement Officer
Forestry England —Lyndhurst
- £33,854 a year
- Part-time
- English
- Free parking
- Employee discount
Early Careers Programme Manager UK Apprenticeship - Associate
JPMorganChase —Bournemouth
- Full-time
- Human resources
- Organisational skills
- Communication skills
8d
Regional Manager - South Coast West
Marks & Spencer —Southampton
- Full-time
- Employee discount
Registered Care Manager
Helping Hands —Christchurch
- £41,500 - £47,500 a year
- Management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
9d
Account Executive
Knight Square Insurance —Sway
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
KYC Operations Middle Office Associate
JPMorganChase —Bournemouth
- Full-time
- Organisational skills
- Communication skills
- Banking
Executive Contact Officer
South Western Railway —Southampton
- £35,944 a year
5d

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Branch Manager

J&Bs
New Milton

Quick apply

Job details

Permanent | Full-time
6 hours ago

Benefits

Free parking
Store discount
Company pension
Employee discount

Qualifications

Driving Licence
Sales
Customer service
Supervising experience
Plumbing
Organisational skills
Leadership
Communication skills
Time management

Full job description

Are you ready to take the next step in your trade merchant career? We are looking for an experienced and driven Branch Manager.

At J&B's, we’re a trusted, independent plumbing merchant with a proud history of serving the trade. Our commitment to top-quality products and unbeatable customer service has made us a leader in our field—and we’re just getting started.

What You’ll Be Doing:

Key responsibilities and accountabilities:

Financial & Operational Performance

Drive branch profitability by meeting and exceeding agreed KPIs, Gross Profit (GP) sales, and Net Profit targets.
Leverage Intact reporting systems daily to monitor branch transactions, including low-margin, price override, and order monitor reports.
Audit and track quotations rigorously to ensure consistent follow-through and maximized conversion rates.
Manage inventory levels in line with company "stock days" requirements, coordinating with suppliers to ensure optimal product availability and service.
Oversee administrative functions to ensure operational accuracy and compliance across all branch activities.

Team Leadership & Development

Manage and motivate branch staff to drive sales, improve performance, and uphold company purchasing directives.
Collaborate with HR and Senior Management to support the recruitment and onboarding process, ensuring future staffing requirements are met.
Conduct performance management by identifying training requirements, mentoring staff, and fostering a high-achievement culture.
Ensure optimal customer service delivery by monitoring staff interactions and continually refining service standards.

Sales & Relationship Management

Cultivate strategic customer relationships and participate in hospitality events to maximize long-term loyalty and sales opportunities.
Partner with Area Sales Representatives through monthly strategic meetings to retain existing business and generate new leads.
Conduct regular external client reviews with key accounts to address feedback and ensure peak service performance.
Execute marketing campaigns and promotions effectively to capture maximum market share and branch visibility.

Communication & Collaboration

Facilitate seamless communication between Head Office and the branch network to maintain consistency and share best practices.
Collaborate with the Operations Department to align logistical requirements with customer service goals.
Resolve customer complaints promptly and efficiently, escalating complex issues when necessary to maintain brand reputation.
Participate in senior-level meetings, ensuring thorough preparation and active contribution to company-wide objectives

What We’re Looking For:

Proven experience in a leadership or supervisory role (ideally in plumbing & heating, building supplies, or a similar trade environment)
Strong commercial awareness with a focus on sales and margin
Great communication skills and a hands-on leadership style
A proactive, customer-first attitude
Excellent time management and organisational skills

Bonus points if you have:

Experience with Intact IQ or similar business systems
Product knowledge in plumbing and heating

Why Join Us?

Join a respected, independent company that invests in its people
Work in a supportive, fast-paced environment where your voice is heard
Opportunities for growth and progression within the company

Working Hours: 7.30am to 17.00pm Monday to Friday plus 08.00am to 12.00pm alternate Saturdays.

At John Nicholls/J&B's we prioritise inclusivity and diversity. So, if you like the look of this role, and your experience doesn’t align perfectly - we encourage you to apply anyway. You may be just the right candidate for this or other positions that we have available.

Job Types: Full-time, Permanent

Benefits:

Company pension
Employee discount
Free parking
Store discount

Experience:

plumbing merchant: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

first line managers jobs in new milton, ham

Branch Manager

Assistant Manager - 40 hours Per Week (Full time)

Learning Support Mentor KS2 (SEN Assistant)

Learning Support Mentor (SEN Assistant)

General Manager | REEL Cinema Fareham

Wraparound Club | Schools Club Leader/Manager in New Milton

Company Secretarial Administrator

Historic Environment Adviser

Customer Operations Manager

Student Liaison and Security Officer

Head of Contact Operations

Facilities Manager

General Manager of Cafe and Events Venue - Rural Location

Internal Engagement Officer

Early Careers Programme Manager UK Apprenticeship - Associate

Regional Manager - South Coast West

Registered Care Manager

Account Executive

KYC Operations Middle Office Associate

Executive Contact Officer

I want to receive the latest job alerts for first line managers in new milton, ham

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