About Mercia Garden Products:
Beginning in 1878, making beehives, nearly 150 years on, we're the UK's longest serving garden buildings manufacturer and we've never stopped making things ourselves. From our factory here in the UK come the sheds, log cabins, summerhouses and garden play that our customers treasure for years.
We're now entering the most ambitious chapter in our storied history. We've broadened our range as more people look to make something special of the space outside their back door, and we're investing in the growth to match. To get there, we're building a team of best in class people, those who bring vision, raise the standard, and want to help shape what we become next.
The Role:
This is a role with real ownership. You will run our nationwide installation operation end to end — the teams, the schedule, the standards and the customer experience on the day. It suits an operational leader who is as comfortable solving a problem on site as they are improving the process so it does not happen again.
You will get up to speed quickly on our products, our installation methods and the things that typically go wrong, and you will use that knowledge to make sure every project lands safely, on time and to a standard the customer is genuinely happy with. Get this right and you directly improve our reviews, our repeat business and our reputation.
What you'll bring
Essential
- Experience leading field or installation teams ideally in construction, fit out, and garden buildings
- A practical, solutions focused mindset with genuine attention to detail and a high bar for finished quality.
- Strong organisational skills and the ability to prioritise a busy, changeable workload across the country.
- Clear communication, written and verbal, with both customers and internal teams.
- The ability to lead and motivate teams while working well across departments.
- Sound numerical skills and confidence with Microsoft Office and CRM systems.
- A full UK driving licence (company vehicle provided).
- Willingness to travel nationwide and stay away during the week when the schedule requires it.
- Experience improving processes or service standards in an operational setting.
- Familiarity with timber, garden buildings or outdoor structures is desirable but not essential
If you're a driven individual who wants to be part of a business on an ambitious growth journey, this role offers real opportunity to develop and progress as we do. Apply now!
This role is full time role 45.5 hours a week
Monday - Friday
The successful candidate will split their time between our premises in Sutton-on-Trent and customer sites, ensuring installations are delivered efficiently and to a high standard.
Mercia Garden Products Ltd is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation ("Protected Characteristics").
*Please note due to high volume of applicants, it may not always be possible to respond to each person. If you do not hear from us within 4 weeks of applying, please assume to be unsuccessful.*
Pay: £38,000.00-£45,000.00 per year
Benefits:
- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
Application question(s):
- Do you have experience within Construction, fit out, garden buildings or outdoor structures?
Experience:
- Installation Coordinator &/or Manager?: 3 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
