SALES ADMINISTRATIVE EXECUTIVE
Full-time | Edinburgh (Head Office)
ABOUT ORIGIN FITNESS
Origin Fitness is a leading UK supplier of commercial fitness equipment, working with gyms, education providers and performance facilities across the UK. We design, supply and install high-quality equipment, supporting our customers from concept through to completion.
We are an ambitious, fast-growing business with a clear vision: to become the UK’s best commercial fitness equipment supplier.
Our culture is driven by three core values:
- Teamwork
- Accountability
- Personal Best
These values shape how we work together and how we deliver exceptional experiences for our customers.
WHY THIS ROLE IS A GREAT OPPORTUNITY
This is more than a typical admin role — it’s an opportunity to build a career within a growing commercial sales environment.
You will:
- Gain exposure to gym design projects and customer concepts
- Develop sales skills and commercial awareness
- Have the opportunity to identify and develop new business opportunities
- Contribute towards and work alongside the team on sales targets and performance goals
- Work closely with experienced Account Managers and Sales Leaders
- Play a key role in shaping the customer journey from enquiry to delivery
If you're looking to move into a sales, account management or commercial role over time, this is an ideal stepping stone.
THE ROLE
We are looking for a proactive, organised and customer-focused individual to support our sales team and help deliver an outstanding customer experience.
You will be responsible for managing enquiries, supporting sales activity, identifying opportunities and ensuring smooth communication between customers and internal teams.
This is a fast-paced, hands-on role where you’ll need to balance attention to detail with strong communication and commercial awareness.
OUR VALUES IN ACTION
- Teamwork – You’ll work closely with Sales, Product, Marketing, Warehouse and Operations teams to deliver seamless customer experiences.
- Accountability – You take ownership of enquiries, opportunities and follow-ups, ensuring nothing is missed.
- Personal Best – You continuously look for ways to improve processes, your knowledge, skills and the service we deliver.
By living these values, you’ll help drive excellent customer service, strong collaboration and continuous improvement.
KEY RESPONSIBILITIES
- Manage incoming enquiries via phone, email and web chat
- Qualify opportunities and direct them to the appropriate sales teams
- Identify and support new business opportunities through customer interactions
- Support Account Managers with administration, planning and sales activity
- Contribute to team sales targets and KPIs, supporting revenue growth
- Build strong relationships with customers and partners
- Accurately record and manage customer data within CRM systems
- Track customer interactions, opportunities and follow-ups
- Liaise with internal teams to ensure a smooth customer experience
- Support the execution of sales strategies and team objectives
- Identify and resolve customer queries efficiently
WHAT WE’RE LOOKING FOR
Essential
- Experience in customer service
- Strong administration and organisational skills
- Excellent communication and interpersonal skills
- High attention to detail and accuracy
- Ability to manage multiple tasks in a fast-paced environment
- Proactive problem-solving approach
- A strong team player with a positive attitude
- Willingness to learn and develop
- Interest in the Fitness Industry
Desirable
- Previous experience in sales support or administration
- ERP system experience (e.g. Dynamics 365)
- Experience with Excel, PowerPoint or design tools (CAD etc.)
WORKING AT ORIGIN FITNESS
We are committed to supporting our people to grow and succeed.
Development & Progression
- Structured training and ongoing development
- Exposure to gym design and commercial projects
- Development of sales, new business and customer management skills
- Opportunity to work towards and understand sales targets and revenue growth
- Clear opportunities to progress within the business
- Regular 1:1 support and personal development planning
Benefits
- Free access to onsite gym
- Free onsite parking
- Cycle to Work scheme
- Regular staff events and socials
- 28 days holiday inclusive of Christmas break
- Increased holiday after 5 years to 33 days
- Contributory pension scheme (up to 5% matched)
- Staff discounts and merchandise allowance
- Westfield Health package
WHY JOIN US?
At Origin Fitness, you’ll be part of a collaborative, energetic and growing team, where your contribution matters.
This role offers real development potential, hands-on commercial experience, and the opportunity to build a career in sales while contributing directly to business growth.
Pay: From £25,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- On-site parking
Experience:
- Fitness : 1 year (preferred)
- Sales Administration: 1 year (preferred)
- Customer Service : 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
