The Vacancy
Vets Now – Delivering Exceptional Pet Care
At Vets Now, we’re proud to be the UK’s leading provider of emergency veterinary services.
We’re now looking for Call Handlers to join our Contact Centre team in Dunfermline, supporting our IVC daytime clinics.
Looking for a Full-Time Role with Purpose?
If you’re someone who thrives on helping others and can bring empathy, professionalism, and flexibility to a fast-paced environment, this could be the perfect fit.
Role: Call Handler
Location: Dunfermline Contact Centre
Hours: Full-time
Shift Pattern:
Start date for position- Monday 17th August
We’re looking for individuals who are flexible with their working days and hours—helping us to be there when pet owners need us the most.
Your Role as a Call Handler
As a Call Handler at Vets Now, you’ll be the first point of contact for clients. You’ll play a vital role in delivering the high-quality support and service we’re known for. This is more than just answering calls—it’s about offering reassurance, clarity, and care in sometimes stressful situations.
Key Responsibilities:
What You’ll Get in Return
We believe in rewarding our team members not just with a competitive hourly rate, but also with benefits that support wellbeing and work-life balance:
Be Part of a Team That Cares – Apply Now
If you’re ready to join a purpose-driven company where your role makes a real difference to pets and their owners, we’d love to hear from you.
