Customer engagement lead Work, Jobs in Newbury, Eng (with Salaries)

Site Enrollment and Engagement Lead
IQVIA —Reading
- Full-time
- Remote
- Customer service
- English
- Bachelor's degree
Travel Consultant - Newbury
Hays Travel —Newbury
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
VodafoneThree - Change Lead
Vodafone —Newbury
- Full-time
- Hybrid work
- Employee discount
4d
VodafoneThree - Transformation Lead
Vodafone —Newbury
- Full-time
- Hybrid work
- Bachelor's degree
- IT
- AI
- Employee discount
3d
Customer Experience Data and Insight Specialist
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Continuous improvement
Quick apply
4d
Executive Assistant to the CEO
Thales —Reading
- Full-time
- Microsoft Office
- Travel
- Mentoring
- Annual leave
- Employee discount
3d
Customer Success Lead (Life Sciences)
Honeywell —Bracknell
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Customer Service Team Leader
Zurich Insurance —Swindon
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Leadership
Customer Success Team Manager
CV Library —Fleet
- Full-time
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
Quick apply
12d
Part Time Business Park Community Manager
Bidwells —Oxford
- Full-time
- Hospitality
- Social media management
- Employee discount
VodafoneThree - Core Probing Lead
Vodafone —Newbury
- Full-time
- Hybrid work
- Computer networking
- Employee discount
4d
Social Media Manager
Oak Furnitureland —Swindon
- £36,770 a year
- Full-time
- Hybrid work
- Social media management
- English
- Analysis skills
- Free parking
- Employee assistance programme
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
Customer Team Leader
Co-op —Newbury
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
2d
PEOPLE BUSINESS PARTNER
BaxterStorey —Reading
- Up to £60,000 a year
- Hospitality
- Human resources
- Employee assistance programme
- Employee discount
Communications Content Creator
Gist Limited —Basingstoke
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Marketing Executive
The Living Rainforest —Hermitage
- Part-time
- Marketing
- Social media management
- Organisational skills
- Free parking
- Employee discount
Quick apply
Customer Success Rep II [Life Sciences]
Honeywell —Bracknell
- Full-time
- Remote
- Marketing
- Salesforce
- Bachelor's degree
10d
Internal Communications Lead
UL Solutions —Basingstoke
- Hybrid work
- Marketing
- English
- Bachelor's degree
- Annual leave
- Student Engagement Officer
University of Winchester —Winchester
- £27,319 - £30,378 a year
- Full-time
- University
- Employee assistance programme
- Employee discount
10d

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customer engagement lead jobs near newbury, eng

Site Enrollment and Engagement Lead

IQVIA -
Reading

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Job details

Full-time

Qualifications

Customer service
English
Bachelor's degree
Relationship management
Communication skills

Full job description

Reading, United Kingdom | Full time | Home-based | R1529014

Site Enrollment and Engagement Leads collaborate with research staff and other stakeholders to drive trial recruitment and support study-specific training needs. The role acts as a strategic partner to both external and internal stakeholders to optimize the site experience and performance. They lead relationship management and communication of medical and scientific information with healthcare providers and caregivers. This is a fixed-term contract for 12 months.

Essential Functions

Works with research sites to develop study-specific action plans to accelerate recruitment or support study-specific procedure training
Provides education to healthcare professionals and their staff, reinforcing study protocols as related to a clinical trial
May partner with referral networks to identify potential subjects for a trial
Maintains and analyzes customer records to customize strategies to maximize pre-screening, screening, and enrollment in trials
Completes internal electronic reporting systems; organizes and holds group events to optimize program delivery
Successfully manages objections raised
Maintains up-to-date technical knowledge of specialty and disease areas

Qualifications

Bachelor's Degree (BA/BS) in Health Sciences or related field, or equivalent academic/professional qualifications
Registered Nurse or CRA experience is required
1–2 years of prior relevant experience
High flexibility to travel (internationally, if needed)
Clinical competence in relevant therapeutic area
Excellent interpersonal and communication skills
Strong written and verbal communication skills, including good command of English
Ability to execute tasks with minimal oversight
Ability to coordinate and complete activities across multiple functions
Solutions-based approach to problem-solving
Positive, can-do attitude
Strong customer service orientation
Collaborative mindset and team player
Demonstrates empathy and awareness of cultural differences
Upholds the values of IQVIA

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Apply Now

Refine Your Search

customer engagement lead jobs in newbury, eng

Site Enrollment and Engagement Lead

Travel Consultant - Newbury

VodafoneThree - Change Lead

VodafoneThree - Transformation Lead

Customer Experience Data and Insight Specialist

Executive Assistant to the CEO

Customer Success Lead (Life Sciences)

Customer Service Team Leader

Customer Success Team Manager

Part Time Business Park Community Manager

VodafoneThree - Core Probing Lead

Social Media Manager

CX Team Leader (Fixed-Term-Contract)

Customer Team Leader

PEOPLE BUSINESS PARTNER

Communications Content Creator

Marketing Executive

Customer Success Rep II [Life Sciences]

Internal Communications Lead

- Student Engagement Officer

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