Operations Director
Supported Living & Complex Care Services
Based in Reading | Full-Time | £70,000–£90,000 DOE + Benefits
Join a Well-Established Care Provider with a Vision for GrowthWe are an established and respected Supported Living and Complex Care provider with over 10 years of experience delivering high-quality, person-centred care across the region.Due to continued growth and ambitious future plans, we are seeking an experienced and forward-thinking Operations Director to work alongside the current Director in leading the next phase of the company’s development.
This is an exciting opportunity for a commercially aware and people-focused leader who is passionate about delivering outstanding care while driving operational excellence, compliance, and sustainable growth.
The Role
As Operations Director, you will play a pivotal leadership role across the organisation, overseeing service delivery, operational performance, staff development, compliance, and strategic expansion.
Working closely with the existing Director, you will help shape the future of the business, strengthen operational infrastructure, and support the continued growth of our Supported Living and Complex Care services.
Key Responsibilities
Lead and oversee day-to-day operations across Supported Living and Complex Care services
Drive service quality, compliance, and positive outcomes for individuals supportedSupport business growth, development opportunities, and strategic planningEnsure full compliance with CQC standards and relevant legislation
Build, mentor, and inspire high-performing management teamsMonitor operational KPIs, budgets, staffing, and service efficiency
Develop strong relationships with commissioners, families, healthcare professionals, and stakeholders
Identify opportunities for innovation and continuous improvement
Work collaboratively with the current Director to implement long-term business vision and expansion plans
About You
We are looking for a motivated leader with:
Senior operational leadership experience within Supported Living, Complex Care, or Adult Social Care
Strong understanding of CQC regulations and compliance frameworks
Proven experience managing multi-site care operations
Commercial awareness with the ability to support business growth
Exceptional leadership, communication, and organisational skills
A passion for delivering high-quality, person-centred care
Vision, drive, and the ability to bring fresh ideas to an established business
A Level 5 qualification in Health & Social Care (or equivalent) is desirable.
What We Offer
Competitive salary: £70,000 – £90,000 DOE
Performance-related progression opportunities
Opportunity to shape and influence a growing organisation
Supportive leadership environment working directly alongside the company Director
Flexible working approach
Company pension
Generous annual leave
Ongoing professional development and training
Mileage/car allowance package
A chance to join a stable, respected provider with an excellent reputation built over 10 years
Why Join Us?
This is more than just an operations role — it’s an opportunity to become a key part of a respected care organisation with strong foundations, excellent values, and ambitious plans for the future.
If you are a strategic and compassionate leader ready to make a lasting impact in Supported Living and complex care, we would love to hear from you.
Apply now with your CV and a brief cover letter outlining your experience, leadership style, and vision for growth within the care sector.
Pay: £70,000.00-£90,000.00 per year
Work Location: In person
