Application support specialist Work, Jobs in Newbury (with Salaries)

Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
Local Crime Investigator October 2026
Wiltshire Police —Swindon
- £32,367 - £33,681 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
11d
Integrated Therapy Assistant
Berkshire Healthcare NHS Foundation Trust —Thatcham
- £28,392 - £31,157 a year
- Part-time
- Childcare
- Working with children
- Travel
- Free parking
- Annual leave
3d
VodafoneThree - Compliance Operations Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Mentoring
- Linux
- Employee discount
13d
Homeline Response Officer (FTC) x4
Swindon Borough Council —Swindon
- £30,518 a year
- Full-time
- English
- Microsoft Office
- First Aid Certification
Quick apply
3d
Senior Clinical Project Support Specialist - Sponsor dedicated (m/w/d)
IQVIA —Reading
- From £58,500 a year
- English
- Microsoft Office
- Bachelor's degree
VodafoneThree - IPA Test Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- AWS
- Continuous improvement
- APIs
- Employee discount
2d
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
10d
Fraud Intervention Specialist
Nationwide Building Society —Swindon
- From £34,000 a year
- Part-time
- Analysis skills
- Communication skills
5d
Collections MI Specialist
Nationwide Building Society —Swindon
- £40,000 - £53,000 a year
- Temporary
- Microsoft Excel
- Analysis skills
Sage ERP Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Systems Configuration Executive
Novuna —Newbury
- £27,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Time management
4d
Customer Service Executive
Novuna —Newbury
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
7d
VodafoneThree - Governance & Recruitment Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Organisational skills
- Employee discount
5d
Systems Administrator - Platform Migration & Merge Specialist
Hawk-Eye Innovations (HEI) —Basingstoke
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- SharePoint
- Annual leave
- Employee discount
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
Quotes and Engineering Administrator (purchasing)
embedded world —Swindon
- £25,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
14d
Generalist Adviser / Caseworker
Citizens Advice West Berkshire —Newbury
- £11,700 a year
- Part-time
- In-person
- Free parking
Quick apply
13d
SS7 Monitoring Specialist
Vodafone —Newbury
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
- Annual leave
Therapy Assistant
Outcomes First Group —Newbury
- Monday to Friday
- Organisational skills
- School
10d

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Complaints Team Leader

Novuna -
Newbury

Apply Now

Job details

Full-time
Up to £38,000 a year

Qualifications

Microsoft Office
Automotive service
Financial services
Business coaching
Leadership
Communication skills

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Jul 24 2026

up to £38,000 depending on experience

Are you a passionate people leader who loves helping teams succeed? Do you enjoy solving problems, making decisions, and finding creative solutions when challenges arise? Are you organised and customer-focused?

If your answer is 'yes' then keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

As a Complaints Team Leader, you'll play a key role in delivering outstanding customer outcomes. Reporting to the Complaints Manager, you'll lead a team of up to six specialists within our 13-person Complaints team, helping to ensure customers receive fair, timely, and effective resolutions.

This is a fantastic opportunity for an experienced people leader who enjoys coaching, developing talent, and creating a high-performing team culture.

You'll be responsible for:

Leading, motivating, and developing your team to achieve excellent performance and customer outcomes
Managing workloads and priorities to ensure regulatory requirements and service standards are consistently met
Supporting colleagues with complex or escalated complaints
Reviewing and quality-checking casework to maintain high standards and deliver an exceptional customer experience

What you'll bring.

We're looking for someone who puts customers first, makes confident decisions, and brings energy and enthusiasm to leading people.

Exposure in complaints management is beneficial, but it's not essential. What's most important is your ability to lead, coach, and inspire a team while maintaining a strong focus on delivering the right outcomes.

You'll be a great fit if you have:

Strong people leadership skills
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making abilities
The ability to prioritise effectively in a busy environment
Good working knowledge of MS Office suite
Knowledge of vehicles, automotive, financial services, or FCA-regulated environments would be advantageous

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

application support specialist jobs in newbury

Complaints Team Leader

Local Crime Investigator October 2026

Integrated Therapy Assistant

VodafoneThree - Compliance Operations Specialist

Homeline Response Officer (FTC) x4

Senior Clinical Project Support Specialist - Sponsor dedicated (m/w/d)

VodafoneThree - IPA Test Specialist

Senior Customer Experience Manager

Fraud Intervention Specialist

Collections MI Specialist

Sage ERP Software Support Consultant (Finance)

Systems Configuration Executive

Customer Service Executive

VodafoneThree - Governance & Recruitment Specialist

Systems Administrator - Platform Migration & Merge Specialist

Specialist IT Services and Support II

Quotes and Engineering Administrator (purchasing)

Generalist Adviser / Caseworker

SS7 Monitoring Specialist

Therapy Assistant

I want to receive the latest job alerts for application support specialist in newbury

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