At Eric Robinson Solicitors we pride ourselves on the personal service we provide and making the law accessible for all our clients. We offer effective legal advice in everyday language to ensure that we “Make Law Make Sense”.
We offer jobs and careers in a Firm with a strong reputation which has been built over the last 50 years. Whilst Eric Robinson Solicitors is an established Firm and proud of its history we are very responsive to change and are always looking for opportunities to further develop our existing areas of work and to expand into new areas to continue the success of our Firm.
Our strong position in various local marketplaces makes Eric Robinson Solicitors a good place to work and our plans for continued growth continue to create new job opportunities, and for those who wish to progress, the opportunity to join a Firm which you can grow with.
Whatever your role we can offer you competitive pay and benefits, a good work life balance and opportunities for personal and professional development all within a Firm that you can take pride in.
If you would like the opportunity to work at Eric Robinson Solicitors we are always interested to receive applications from high caliber individuals.
If you would like to discuss a career at Eric Robinson Solicitors, please send your CV to [email protected]
- Straightforward jargon free advice that is tailored to your specific needs
- Cost effective legal services that give you peace of mind
- Providing expert and trustworthy legal advice for over 60 years
- 8 offices spanning Hampshire, London, West Sussex & Wiltshire
The ideal candidate will have previous experience in professional services reception roles.
- To consistently provide clients with an excellent and professional service, via all channels of communication; phone, email and in-person
- To greet every clients with a warm and friendly manner and to clearly communicate our services, processes, and procedures
- To respond to telephone calls within a timely manner in line with business expectations and goals and consistently provide an excellent standard of service to all clients.
- To ensure the reception area, desks, waiting rooms and meeting rooms are maintained to a good standard
- To action all reception admin duties to an excellent standard
- To take client payments ensuring accuracy
- To observe confidentiality in all matters both ensure compliance and GDPR
- To receive and check documentation and ID inline with regulations
- To receive and sort incoming post promptly
Person Specification/Skills
- Professional and friendly personality
- Strong communication skills
- Demonstrated ability to multi-task, prioritise and make sound decisions
- Experience working with IT systems such as Excel, Outlook and experience with case management system is desired, but not essential
- Professional image for customer facing role
Working Pattern
The role is permanent and part-time, 27.5 hours per week across 5 days.
Monday Tuesday Thursday Friday, 12.30pm to 5.30pm and Wednesday 9am to 5.30pm.
There is no weekend working.
Salary & Benefits
- Competitive salary
- 25 days annual leave + all UK bank holidays (Pro-Rata if part-time) + Birthday leave
- Simplyhealth Membership, private healthcare
- Employee Referral scheme
- Pension scheme 4% matched
- Discounted legal fees
- Life Insurance
