Customer experience representative Work, Jobs in Newby Bridge, Cma (with Salaries)

Customer Experience Representative
James Cropper —Kendal
- £30,993 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Sales Administrator
Blueprint Subsea —Ulverston
- £33,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Customer Service Representative
William Hill —Morecambe
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Relief Chef (Live in Available)
BaxterStorey UK —Newby Bridge
- £36,500 a year
- Full-time
- Hospitality
- Culinary experience
- Cooking
- Employee assistance programme
- Employee discount
Quick apply
Concierge
Emcor —Barrow-In-Furness
- £12.71 an hour
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
14d
Fire Safety Officer – Barrow In Furness, LA14 4Q
Apleona —Barrow-In-Furness
- £32,000 - £34,000 a year
- Night shift
- Computer literacy
- Microsoft Office
- Bachelor's degree
- Employee discount
- Life insurance
1d
General Manager - Lakeside Cafe
BaxterStorey UK —Keswick
- Up to £46,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Examination Invigilator
Star Academies —Morecambe
- £13.45 an hour
- Call to connect
- Customer service
- Organisational skills
- Communication skills
Head of Year
Star Academies —Morecambe
- £27,126.07 - £29,617.88 a year
- Call to connect
- Organisational skills
- School
14d
Digging Team
Network Plus —Kendal
- £180 - £220 a day
Quick apply
1d
Sous Chef - Hospitality
BaxterStorey UK —Barrow-In-Furness
- £34,000 - £36,000 a year
- Full-time
- Hospitality
- Cooking
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Front of house Assistant
BaxterStorey UK —Keswick
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
Chef De Partie
BaxterStorey UK —Keswick
- £32,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
SIA Door Supervisor - (Fri & Sat Night) Keswick - Immediate Start
Blackwood Security —Keswick
- From £16 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Employee discount
Quick apply
8d
Sous Chef
BaxterStorey UK —Barrow-In-Furness
- £34,000 a year
- Full-time
- Hospitality
- Cooking
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Sous Chef - Hospitality
BaxterStorey —Barrow-In-Furness
- Up to £36,000 a year
- Hospitality
- Cooking
- Organisational skills
- Employee assistance programme
- Employee discount
2h
Saturday Pharmacist
Well Pharmacy —Lancaster
- Management
- Travel
- Employee discount
Pub Team Member
Haven —Grange-over-Sands
- Up to £12.71 an hour
- Part-time
- Serving
- Bar
- Customer service
- Employee discount
Quick apply
3d

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Customer Experience Representative

James Cropper -
Kendal

Quick apply

Job details

Full-time
£30,993 a year

Benefits

Company pension
Employee assistance programme

Qualifications

GCSE
Communication skills

Full job description

As a Customer Experience Representative at James Cropper, you will deliver a premium customer experience to global customers, managing their journey from enquiry and order placement through to delivery. You will build strong customer relationships, resolve queries, collaborate with internal teams, and help drive continuous improvement while embodying our values of Responsible, Forward Thinking, and Caring.

What you will do;

Build and maintain strong relationships with new and existing customers.
Conduct customer service reviews and identify opportunities for improvement.
Manage new enquiries, reservations, lab matches, and stock agreements.
Maintain customer records and interactions within CRM systems.
Produce customer reports and performance dashboards.
Manage the order process from enquiry through to delivery, working closely with Sales, Planning, Logistics, Operations, and Marketing.
Handle customer complaints and ensure timely resolution.
Coordinate sample requests and associated customer communications.
Lead and support continuous improvement initiatives across customer service processes.
Support colleagues’ accounts during absences to ensure service continuity.
Achieve individual and departmental KPIs and objectives
Contribute to planning, goal setting, and team meetings.
Participate fully in training and development activities.

What Will Make You Successful?

GCSE Maths and English at Grade 4 (C) or above, or equivalent.
Experience in a fast-paced customer-facing environment, ideally within manufacturing.
Strong customer relationship management experience.
Proficiency with CRM and other business systems.
Excellent communication, organisation, and interpersonal skills.
Ability to manage multiple priorities, meet deadlines, and maintain attention to detail.

Why choose Us?

We are offering a competitive salary and benefits including;

The chance to pave your career with a global leader you’ll have support from your line manager and a range of learning & development programmes
We will help you save for your retirement - join our pension scheme and we’ll match contributions up to 6%
25 days’ holiday per year (pro rata) plus bank holidays
Free health cash plan so you can claim back cash for a range of medical expenses
Wellbeing support - including a 24/7 employee assistance programme (EAP) for you and your nearest and dearest

Quick apply

Refine Your Search

customer experience representative jobs in newby bridge, cma

Customer Experience Representative

Sales Administrator

Customer Service Representative

Relief Chef (Live in Available)

Concierge

Fire Safety Officer – Barrow In Furness, LA14 4Q

General Manager - Lakeside Cafe

Examination Invigilator

Head of Year

Digging Team

Sous Chef - Hospitality

Front of house Assistant

Chef De Partie

SIA Door Supervisor - (Fri & Sat Night) Keswick - Immediate Start

Sous Chef

Sous Chef - Hospitality

Saturday Pharmacist

Pub Team Member

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