Client services manager Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
Quick apply
Executive Assistant to Managing Director
National Learning Group —Metrocentre
- From £35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- QuickBooks
- Free parking
Quick apply
3d
Vending Sales Manager
Templeman Retailing & Vending Ltd —Cramlington
- From £40,000 a year
- Full-time
- Sales
- Salesforce
- Business development
Quick apply
7d
Account Development Manager - NHS Fleet Solutions
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £48,117 a year
- Full-time
17h
Client Relations Account Manager - 12 Month FTC
Worldpay (UK) Limited —Gateshead
- Bachelor's degree
- Organisational skills
- Time management
Quick apply
Customer Liaison Officer
Equans —Seaham
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Business Development Manager - Healthcare Recruitment
Tyne Trust Healthcare —Gosforth
- £35,500 - £48,000 a year
- Full-time
- Hybrid work
- Nursing home
- Sales
- Business development
- Free parking
- Annual leave
Quick apply
Account Director
Teleperformance —Gateshead
- Full-time
- Project management
- Negotiation
Customer Relations Specialist
iamproperty & iamsold —Newcastle upon Tyne
- £25,800 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
3d
VodafoneThree - Client Sales Lead
Vodafone —Newcastle upon Tyne
- Full-time
- Sales
- Negotiation
- Employee discount
2d
Sales Manager
Bauer Media Group —Newcastle upon Tyne
- Monday to Friday
- Leadership
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- Driving
- School
- Annual leave
- Employee discount
Quick apply
Business Account Manager, Stadium of Light
Delaware North —Sunderland
- Sales
- No degree
- IT
14d
Business Development Manager Peterlee and surrounding areas
Primo Drinks Ltd —Horden
- £30,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Business Development Manager (Hospitality) - Newcastle
Tokyo Industries —Newcastle upon Tyne
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Oliver Wyman - Executive Assistant - Newcastle
Oliver Wyman —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Windows
Client Partner - UK Local Gov
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Communication skills
- Life insurance
Quick apply
Business Development Representative Northumberland (Remote)
Freshteam —Newcastle upon Tyne
- Full-time
- Remote
- CRM software
- Sales
- Computer literacy
Fleet Business Development Manager
Vertu Motors —Sunderland
- £40,000 a year
- Full-time
- Sales
- Business development
- Communication skills
Quick apply
Field Sales Manager
Handepay —Newcastle upon Tyne
- £60,000 a year
- Full-time
- Sales
- Driving
- Financial services
- Annual leave
- Employee assistance programme
Quick apply

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Client Success Manager

The Opportunity Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent

Full job description

Job Description

*please note this a remote role that can be based anywhere*

The role of a Customer Success Manager is critical for the success of our learning programmes and customer outcomes - that's why we're taking time and effort to explain how to do the job well and who will be right fit for this role.

What’s important is that you’ll drive engagement, onboarding and outcomes from our client learning programmes with the intention to expand advocacy and establish long term relationships.

You will provide insights on client-to-business interactions, improve customer experience through support, finding new ways of working, and constantly striving to delight our customers.

Successful candidates must be social, analytical, possess an aptitude for learning and using new methods and software, and be able to communicate clearly and effectively.

What You’ll Do

Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by:

Delivering and communicating ROI for our clients, throughout the learner intervention
Being the trusted partner for the customer on use-case and programme functionality
Being the voice of the customer when managing processes and delivering ‘best in class’ programmes.
Develop and manage client portfolios. Sustain business growth and profitability by maximizing value.
Analyze customer data to improve customer experience. Improve onboarding processes.
Help to find the right solutions for both the organisation and the client.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.

Qualifications

What we’re looking for

Impressive executive presence and communication abilities
Ability to create structure in ambiguous situations and design effective processes
Previous experience managing a portfolio of clients
Understanding of working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
An understanding of the apprenticeship world from work or personal experience would be advantageous

Quick apply

Refine Your Search

client services manager jobs in newcastle upon tyne, eng

Client Success Manager

Executive Assistant to Managing Director

Vending Sales Manager

Account Development Manager - NHS Fleet Solutions

Client Relations Account Manager - 12 Month FTC

Customer Liaison Officer

Business Development Manager - Healthcare Recruitment

Account Director

Customer Relations Specialist

VodafoneThree - Client Sales Lead

Sales Manager

Customer Success Manager

Business Account Manager, Stadium of Light

Business Development Manager Peterlee and surrounding areas

Business Development Manager (Hospitality) - Newcastle

Oliver Wyman - Executive Assistant - Newcastle

Client Partner - UK Local Gov

Business Development Representative Northumberland (Remote)

Fleet Business Development Manager

Field Sales Manager

I want to receive the latest job alerts for client services manager in newcastle upon tyne, eng

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