Desk manager Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Operations Support Assistant
Newcastle International Airport Ltd —Newcastle upon Tyne
- £29,314 a year
- Project management
- Communication skills
- Free parking
- Annual leave
3d
Paid Search Manager
The Media Network —North Shields
- From £35,000 a year
- Full-time
- Hybrid work
- Social media management
- Analysis skills
- Presentation skills
- Flexitime
- Work from home
Quick apply
1d
Service Delivery Manager
Methods Business and Digital Technology —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
3d
SAAS Sales Executive
HelloReport —Newcastle upon Tyne
- £25,000 - £27,000 a year
- Full-time
- Sales
- Analysis skills
- Presentation skills
Quick apply
2d
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
7d
Programmatic Manager - UK&I
LeoVegas UK —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
- Analysis skills
- Communication skills
- Free parking
- Annual leave
IT Operations Lead
END —Washington
- Full-time
- Management
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Part Time Concierge
Bespoke Hotels —Newcastle upon Tyne
- Part-time
- Hospitality
- Hotel
Quick apply
14d
Consulting Technical Assistant Manager / Supervisor
RSM UK —Newcastle upon Tyne
- Full-time
- Travel
- Accounting
- Organisational skills
Customer Help Desk Co-ordinator
JLA —Sunderland
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
1d
Deputy Head of Student Registry
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Analysis skills
- Annual leave
- Employee assistance programme
10d
Administrator
Hill Care —Blyth
- £13.65 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
Environmental Consultant
AtkinsRéalis —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Travel
- Organisational skills
Hotel Receptionist
NOVOTEL —Newcastle upon Tyne
- Full-time
- Sales
- English
- Hotel
Quick apply
Senior Service Desk Consultant - 3rd Line
TSG —Gateshead
- £0.01 - £45,000.00 a year
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Technical Senior Manager - Financial Services
RSM UK —Newcastle upon Tyne
- Full-time
- Hybrid work
- Travel
- Communication skills
Consultant Ecologist
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
Receptionist
NOVOTEL —Newcastle upon Tyne
- Full-time
- Sales
- English
- Hotel
Quick apply
Food & Beverage Team Member
NOVOTEL —Newcastle upon Tyne
- Part-time
- Sales
- English
- Hotel
Quick apply
Business Development Executive
Hargreaves Industrial Services —Esh Winning
- £32,500 - £37,500 a year
- Full-time
- Administrative experience
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
10d

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desk manager jobs near newcastle upon tyne, eng

Operations Support Assistant

Newcastle International Airport Ltd -
Newcastle upon Tyne

Apply Now

Job details

£29,314 a year
3 days ago

Benefits

Free parking
On-site gym
Annual leave
Employee assistance programme
Employee discount
On-site parking

Qualifications

Project management
Customer support
Communication skills

Full job description

Do you see yourself supporting our Student Ambassador Programme?

Have you got the knowledge, experience, and desire to be best in class at an award-winning airport?

About Your Airport

Newcastle is a multi-award-winning Airport that proudly connects the North East region to the world. In 2025, the Airport was recognised as ‘Best Airport in Europe’, in the 2 to 5 million passenger category, at the ASQ Awards for providing exceptional customer service.

Committed to a sustainable future, the Airport is on track to achieve Net Zero Carbon status by the year 2035 and has been recognised as a 'sustainability sector leader'. The business has its own solar farm that can provide 100% of its electricity on a sunny day and it is making significant investments to transition its vehicle fleet to electric models.

Over recent years more than 46,000 trees have been planted on Airport-owned land to support its carbon offset activities and enhance biodiversity.

About the role

The Operations Support Assistant plays a vital role in enhancing the passenger experience and supporting the effective delivery of the Student Ambassador Programme.

Working closely with the wider terminal operations team including the Airport Duty Manager (ADM), the Operations Support Assistant ensures operational excellence through terminal audits, safety compliance, and the management of Airport Service Quality (ASQ) survey data.

What will you be doing?

Serve as the main contact for Newcastle College Student Ambassadors
Manage shift allocations, attendance tracking, and provide in-role support
Deliver and coordinate relevant training sessions in collaboration with internal teams
Motivate and coach ambassadors to deliver exceptional customer service
Liaise with Newcastle College, internal departments, and external partners to broaden student experience opportunities
Plan and oversee the distribution and collection of ASQ questionnaires
Assist the ADM team with terminal audits and check-in desk presentation
Provide hands-on support during peak operational periods

Key Skills & Experience

Good communication skills
A background dealing with students would be an advantage
Good organisation ability with experience of running programmes or project management
Detail-oriented, proactive, and confident managing multiple priorities
Experience in a customer support role would be an advantage

Why come onboard?

Newcastle International Airport is a unique work environment where your actions really matter! The environment fosters a real passion for aviation operations and being best in class.

Just some of the benefits you can enjoy:

Free on-site car parking whilst at work
Reduced parking charges Park & Fly
Generous annual leave entitlement
Car servicing and repairs
Access to World Duty Free
On-site occupational health support
On-site physiotherapist
Employee assistance programme support
Employee discounts at airport retail/ catering outlets
Membership to our on-site gym

This post requires access through the Critical Part at the Airport and therefore in line with Department for Transport regulations; you will be required to demonstrate during the recruitment process that you have no relevant criminal record.

Newcastle International Airport Limited promotes the equality of opportunity.

Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.

Apply Now

Refine Your Search

desk manager jobs in newcastle upon tyne, eng

Operations Support Assistant

Paid Search Manager

Service Delivery Manager

SAAS Sales Executive

IT Support Specialist

Programmatic Manager - UK&I

IT Operations Lead

Part Time Concierge

Consulting Technical Assistant Manager / Supervisor

Customer Help Desk Co-ordinator

Deputy Head of Student Registry

Administrator

Environmental Consultant

Hotel Receptionist

Senior Service Desk Consultant - 3rd Line

Technical Senior Manager - Financial Services

Consultant Ecologist

Receptionist

Food & Beverage Team Member

Business Development Executive

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