Digital inclusion manager Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

User Researcher
Scrumconnect Consulting —Newcastle upon Tyne
- £55,000 - £60,000 a year
- Travel
- Communication skills
Business Development Manager
Powerforce —Newcastle upon Tyne
- £28,000 - £32,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
- Annual leave
- Employee discount
Development Events & Partnerships Coordinator
The Glasshouse International Centre for Music —Gateshead
- £24 - £26,175 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Regional Trainer
Retail Innovation Group —Newcastle upon Tyne
- £27,132.70 - £27,132.72 a year
- Weekend availability
- Sales
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Territory Manager - Urology (North East)
Optimum Medical —Newcastle upon Tyne
- Full-time
- Sales
- Business development
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
Unity Programme - Organisation Design Manager
HM Revenue and Customs —Newcastle upon Tyne
- £58,541 - £64,624 a year
- Part-time
- Hybrid work
- English
- Project management
- Presentation skills
- Work from home
2d
Port Planner
WSP —Newcastle upon Tyne
- Part-time
- Hybrid work
- PMP
- Engineering
- Microsoft Office
- Flexitime
- Work from home
Product Manager
Bede Gaming —Newcastle upon Tyne
- Hybrid work
- Sales
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Product Specialist - Theory Test Content
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £35,663 a year
- Part-time
- Hybrid work
- Microsoft Excel
- English
- Presentation skills
- Annual leave
- Employee assistance programme
4d
Learning and Skills Advisor- Customer Experience
Gateshead Council —Gateshead
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- English
- Annual leave
- Employee discount
8d
Product Owner - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- AWS
- Continuous improvement
Product Manager
HM Revenue and Customs —Newcastle upon Tyne
- £58,541 - £72,711 a year
- Part-time
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Work from home
2d
Business Support Manager
DVSA.GOV —Newcastle upon Tyne
- £35,663 a year
- Microsoft Word
- Microsoft Excel
- SharePoint
- Annual leave
1d
UK Change Manager
Assystem —Newcastle upon Tyne
- Master's degree
- Business
Learning and Skills Advisor - Learner Voice
Gateshead Council —Gateshead
- £26,824 - £28,142 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Childcare
- Microsoft Excel
- Annual leave
- Employee discount
8d
WBD InHouse Consultants
Womble Bond Dickinson (UK) LLP —Newcastle upon Tyne
- Temporary
- Hybrid work
- Hospitality
Occupational Health Advisor
KP Snacks —Tanfield
- Part-time
- Hybrid work
- Travel
- Human resources
- Employee discount
Quick apply
Technical Change Enablement Manager
Infected Blood Compensation Authority —Newcastle upon Tyne
- £47,258 a year
- Full-time
- Presentation skills
- Agile
- Leadership
- Annual leave
Student Records Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- English
- Annual leave
- Employee assistance programme
5d
Technology Sales Executive
Softcat —Newcastle upon Tyne
- £24,570 a year
- Communication skills
- School
- Flexible schedule

I want to receive the latest job alerts for digital inclusion manager in newcastle upon tyne, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

digital inclusion manager jobs near newcastle upon tyne, eng

User Researcher

Scrumconnect Consulting
Newcastle upon Tyne

Apply Now

Job details

Permanent
£55,000 - £60,000 a year

Qualifications

Product development
User research
Communication skills

Full job description

Job Information

Date Opened

24/04/2026

Job Type

Permanent

Industry

Government & Public Sector

Work Experience

5+ years

Salary

55k- 60k

City

Newcastle upon Tyne

Province

Tyne and Wear

Country

United Kingdom

Postal Code

NE1

Job Description

About Scrumconnect

Scrumconnect Ltd is a technology consultancy that partners with organisations to deliver high-quality digital services and products. We specialise in user-centred design, agile delivery, and modern data platforms, helping our clients build solutions that are scalable, accessible, and impactful. Our multidisciplinary teams work collaboratively to solve complex problems and deliver meaningful outcomes through innovative technology and research-driven insights.

Role Overview

We are seeking a User Researcher to support the development and enhancement of a digital platform used by internal policy and analytical teams as well as relevant arm's-length bodies.

The successful candidate will plan and conduct research to understand user needs, evaluate how effectively those needs are currently being met by the platform, and identify opportunities for improvement. The research will help inform future development phases and explore engagement with additional user groups.

Location Requirement

This role requires mandatory travel to Newcastle 3 days per week for on-site collaboration with stakeholders and delivery teams.

Key Responsibilities

Plan and conduct user research activities with internal policy and analytical teams and other relevant stakeholders.
Identify and document user needs, behaviours, and pain points through interviews, workshops, and usability testing.
Assess how current platform capabilities meet the needs of primary users.
Identify gaps, challenges, and opportunities to improve the user experience and platform functionality.
Analyse and synthesise research findings into clear insights and actionable recommendations.
Develop and maintain a research plan to support future phases of platform development.
Explore approaches to engage additional user groups, including organisations within the PropTech ecosystem.
Work closely with product managers, designers, and delivery teams to ensure research findings inform decision-making and product development.

Skills and Experience

Proven experience conducting user research within digital product or service environments.
Strong experience with qualitative research methods, including interviews, usability testing, and workshops.
Ability to analyse research data and translate insights into practical recommendations.
Experience working with multi-disciplinary teams, including product managers, designers, and analysts.
Strong stakeholder engagement and communication skills.
Experience working in complex or public sector environments is desirable.
Familiarity with user-centred design principles and best practices.

Deliverables

User research plan and research framework.
Stakeholder and user insight reports.
Identification of gaps and improvement opportunities within the platform.
Recommendations to improve user experience and platform functionality.
Strategy for engaging additional user groups in future phases.

Diversity & Inclusion

At Scrumconnect Ltd, we are committed to building an inclusive workplace where everyone feels valued, respected, and empowered to contribute. We welcome applications from people of all backgrounds, experiences, and perspectives. We believe diversity strengthens our teams and helps us create better digital services for everyone.

Apply Now

Refine Your Search

digital inclusion manager jobs in newcastle upon tyne, eng

User Researcher

Business Development Manager

Development Events & Partnerships Coordinator

Regional Trainer

Territory Manager - Urology (North East)

Unity Programme - Organisation Design Manager

Port Planner

Product Manager

Product Specialist - Theory Test Content

Learning and Skills Advisor- Customer Experience

Product Owner - Newcastle

Product Manager

Business Support Manager

UK Change Manager

Learning and Skills Advisor - Learner Voice

WBD InHouse Consultants

Occupational Health Advisor

Technical Change Enablement Manager

Student Records Coordinator

Technology Sales Executive

I want to receive the latest job alerts for digital inclusion manager in newcastle upon tyne, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected