First officer Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Advice and Information Response Officer
North Tyneside Council —North Tyneside
- £28,598 - £30,024 a year
- Full-time
- Customer service
11d
Community Protection Officer
North Tyneside Council —North Tyneside
- £34,434 - £38,220 a year
- Full-time
- Organisational skills
- Communication skills
18h
Operational Support Grade - HMP Durham (Prison Support Role)
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
7d
CCTV Operator
Newcastle University —Newcastle upon Tyne
- £27,319 - £28,778 a year
- Full-time
- English
- Microsoft Office
- University
3d
Acas Adviser
Advisory, Conciliation and Arbitration Service —Newcastle upon Tyne
- £30,120 - £30,995 a year
- Temporary
- Hybrid work
- Customer service
- Presentation skills
- Human resources
4d
Evidential Property Administrator
Northumbria Police —Newcastle upon Tyne
- £19,116 - £19,333 a year
- Customer service
- Mentoring
- Leadership
- Employee discount
- Sick pay
Higher Scientific Officer - Monitoring
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £41,375 a year
- Part-time
- Remote
- Analysis skills
- Presentation skills
- Leadership
1d
Governance and Secretariat Officer
Cabinet Office —Newcastle upon Tyne
- £37,922 - £41,992 a year
- Full-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
14d
Learning Engagement Support Officer Arts
Durham County Council —Durham
- £28,142 - £31,022 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
Senior SEND Casework Officer
Liverpool City Council —Parklands
- £51,356 - £56,673 a year
- Full-time
- Microsoft Office
- School
- Negotiation
- Employee assistance programme
3d
Victim & Witness Support Services Administrator
Northumbria Police —Newcastle upon Tyne
- £12,723 a year
- Mentoring
- Organisational skills
- Leadership
- Work from home
- Employee discount
2d
Homefinder Officer
North Tyneside Council —North Tyneside
- £28,598 - £30,024 a year
- Full-time
- Customer service
Programme Support Adviser
Reed In Partnership —Newcastle upon Tyne
- £26,300 a year
- Part-time
- Sales
- Customer service
- IT
- Annual leave
- Flexible schedule
Library Officer
Tyne Coast College —South Shields
- £24,102 - £25,939 a year
- Full-time
- Customer service
- Communication skills
- School
Information Rights Team Support Officer
Rural Payments Agency —Newcastle upon Tyne
- £29,715 - £30,705 a year
- Part-time
- Analysis skills
- Presentation skills
- Communication skills
10d
Control Room Response officer
ASEL —Gateshead
- £13.41 - £13.68 an hour
- Full-time
- Microsoft Outlook
- IT
- Leadership
- Employee assistance programme
- Employee discount
Assistant Lecturer (with Mentorship)
UK MANAGEMENT COLLEGE —Sunderland
- £30,000 - £35,000 a year
- Monday to Friday
- English
- Education
- No degree
Quick apply
External Communications Manager
HM Revenue and Customs —Newcastle upon Tyne
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
9d
Senior Scientific Officer - Monitoring
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- Remote
- Analysis skills
- Presentation skills
- Leadership
1d
Unit Supervisor
Northumbria Police —Newcastle upon Tyne
- £30,276 - £32,613 a year
- Full-time
- Supervising experience
- Mentoring
- Leadership
- Work from home
- Employee discount
11d

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first officer jobs near newcastle upon tyne, eng

Advice and Information Response Officer

North Tyneside Council -
North Tyneside

Apply Now

Job details

Full-time
£28,598 - £30,024 a year
11 days ago

Qualifications

Customer service

Full job description

Salary

Grade 6 £28598 to £30024 per annum

Contractual hours

Basis

Full Time

Job category/type

Social Care - Adult Service

Date posted

06/05/2026

Job reference

REQ000597

This is an exciting time for three full-time Advice and Information Response Officers to join our team within North Tyneside Council.

This could be the role for you if you have relevant experience managing fast paced incoming telephone calls, have an enquiring mind with excellent customer service skills.

Applicants are invited to apply for the above permanent full-time vacancy within the Gateway First Contact Team (working days Monday - Friday; 8:30 - 17:00)

The Advice and Information Response Officers (AIRO) act as the first point of contact for anyone wanting to access Adult and Childrens Social Care in North Tyneside, responding to contacts made by various channels including telephone, e-mail and web portal from the general public as well as professionals from other organisations.

The successful candidate:

The role involves offering advice, information and support around universal services as well as taking referrals when appropriate.

You should be confident in being able to unpick complex issues and be able to confidently communicate with all service user groups covered.

Some knowledge of Adult and/or Childrens Care Legislation would be beneficial.

Please note this role will be predominantly office based at our base at Quadrant offices.

Contact:

For an informal conversation regarding the vacancy, please contact:

Lesley Crawford, Initial Contact Manager

[email protected]

Or,

Hayleigh Davidson, Advice and Infoprmation Response Team Leader

hayleigh.davidson:@northtyneside.gov.uk

DBS Statement

An Enhanced Level DBS Check will be required for this post

Why North Tyneside Council?

Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression.

As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well-being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued.

Together, we're crafting a workplace that's built on our values and a shared commitment to making a difference.

If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel.

Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody’s business.

Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.

Our Carbon Net-Zero 2030 Action Plan

In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council’s operations, and the borough, by 50% by 2023 and to align to the Government’s net zero target of 2050.

We recognise the significant role we can play in the borough in helping to limit climate change, but we can’t do this alone; we need help from all our residents, businesses, voluntary and community sectors and of course all those who apply and work for us. Together we can make North Tyneside a sustainable place to live and work for everyone in the borough.

To learn more about Our Carbon Net-Zero 2030 Action Plan

Applying

To view more information about the role and view the Job Description please click "Apply" you will be taken to the North Tyneside Careers Portal.

Learn More

For further information about North Tyneside Council, the benefits of working for us, candidate support, and the many attractions of working and living in North Tyneside please see the council’s “work for us" page here Work for us | North Tyneside Council

Apply Now

Refine Your Search

first officer jobs in newcastle upon tyne, eng

Advice and Information Response Officer

Community Protection Officer

Operational Support Grade - HMP Durham (Prison Support Role)

CCTV Operator

Acas Adviser

Evidential Property Administrator

Higher Scientific Officer - Monitoring

Governance and Secretariat Officer

Learning Engagement Support Officer Arts

Senior SEND Casework Officer

Victim & Witness Support Services Administrator

Homefinder Officer

Programme Support Adviser

Library Officer

Information Rights Team Support Officer

Control Room Response officer

Assistant Lecturer (with Mentorship)

External Communications Manager

Senior Scientific Officer - Monitoring

Unit Supervisor

I want to receive the latest job alerts for first officer in newcastle upon tyne, eng

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