It service manager Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

IT Service Operations Manager, 6 Month Fixed Term
Newcastle Building Society —Newcastle upon Tyne
- £55,819 - £77,083 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
6d
IT Manager
turn IT on —Sunderland
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
IT Support Manager
Pepes Piri Piri —Sunderland
- £26,343.44 - £56,317.76 a year
- Temporary
- Computer Science
- Bachelor's degree
- Computer networking
Quick apply
8d
Infrastructure and Workplace Manager
Everything Managed Group —Newcastle upon Tyne
- £45,000 a year
- Full-time
- Microsoft Access
- Azure
- Management
Quick apply
2h
ITSM Problem Manager
NHS Business Services Authority —Newcastle upon Tyne
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Maintenance
- IT
- Communication skills
- Employee discount
- Flexible schedule
10d
Business Intelligence Manager
NCFE —Newcastle upon Tyne
- Up to £51,000 a year
- Hybrid work
- Annual leave
- Employee assistance programme
5h
Product Manager
HM Revenue and Customs —Newcastle upon Tyne
- £58,541 - £72,711 a year
- Part-time
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Work from home
11h
Head of MIS
Learning Curve Group —Spennymoor
- £50,000 - £60,000 a year
- Full-time
- Contracts
- Communication skills
- Annual leave
Technical Delivery Manager
Northumbria Police —Newcastle upon Tyne
- £50,145 - £54,696 a year
- Full-time
- Analysis skills
- Project management
- Mentoring
- Work from home
- Employee discount
2d
Service Delivery Manager
iamproperty & iamsold —Newcastle upon Tyne
- Full-time
- Mentoring
- IT
- In-person
- Annual leave
Quick apply
9d
Service Tooling Manager
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- SQL
- Presentation skills
- JavaScript
- Employee assistance programme
- Employee discount
6d
Cyber Security Analyst L1
Aspire Technology Solutions —Gateshead
- £33,350 - £39,100 a year
- Night shift
- Travel
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Operations Lead
END —Washington
- Full-time
- Management
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
2d
Data Analyst
HM Revenue and Customs —Newcastle upon Tyne
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- SQL
- Presentation skills
- Work from home
6d
Agile Delivery Lead
Greggs —Newcastle upon Tyne
- £55,000 a year
- Full-time
- Azure
- Analysis skills
- Agile
- Annual leave
- Employee assistance programme
Quick apply
2d
24/7 IT Analyst
Aspire Technology Solutions —Gateshead
- £28,200 - £36,000 a year
- Full-time
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
Pathology Digital Systems Specialist
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Shields
- £39,959 - £48,117 a year
- Full-time
3d
Technical Change Enablement Manager
Infected Blood Compensation Authority —Newcastle upon Tyne
- £47,258 a year
- Full-time
- Presentation skills
- Agile
- Leadership
- Annual leave
13d
Integration Analyst
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- Azure
- Windows
- SQL
10h
Product Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- Product management
- IT
- In-person
Quick apply

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it service manager jobs near newcastle upon tyne, eng

IT Service Operations Manager, 6 Month Fixed Term

Newcastle Building Society -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£55,819 - £77,083 a year
6 days ago

Benefits

Cycle to work scheme
On-site gym
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Gym membership
Paid volunteer time
Car scheme

Qualifications

ITIL
IT

Full job description

Job Posting Title

IT Service Operations Manager, 6 Month Fixed Term

Salary Band

£55,819 - £77,083

Grade: MP1

Job Description

About the Role
As an interim IT Service Operations leader, you will provide stability, direction, and continuity across IT services. You will be responsible for ensuring that IT services are consistently reliable, well-governed, and aligned with regulatory and compliance standards, while maintaining a strong focus on user experience and business enablement.

In this role, you will oversee both day-to-day service operations and the effectiveness of service management practices. You will proactively identify opportunities to enhance service resilience, efficiency, and control, implementing practical improvements that deliver measurable value.

This position requires a hands-on leader who can balance strategic oversight with operational delivery.

You will bring proven experience from regulated environments, applying best practices to embed robust governance, strengthen service performance, and ensure continuity across the IT landscape.

About You
We are looking for an experienced IT service professional with a strong background in service delivery. You will have successfully operated within regulated environments, ideally Financial Services, and bring a proven ability to stabilise and enhance live service operations.

You should have a deep understanding of ITIL service management practices and a track record of driving meaningful service improvements. Comfortable working at both a strategic and hands-on level, you can quickly assess situations, prioritise effectively, and implement pragmatic solutions that deliver real impact.

Experienced in working with service reporting, MI, and operational insights, and understand the importance of governance, risk, and control frameworks you should also have the ability to translate data into actionable improvements.

About Us
The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

Financial

Corporate bonus scheme (on target 10%, up to a maximum 15%)
Pension scheme (up to 9% employer contribution)
Annual performance related pay reviews
Colleague mortgage scheme
Electric car salary sacrifice scheme
Life assurance (4x salary) and income protection
Access to our financial advisers
Access to a range of high street and online discounts

Work/Life Balance

A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
30 days’ annual leave + bank holidays
The option to buy and sell up to 5 days’ holiday
Hybrid working (typically 3 days’ home based)
Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood

Health and Wellbeing

Private medical insurance
Access to a health cash plan through a Medicash scheme
Access to an employee assistance programme
Free onsite gym at our Cobalt head office and access to discounted gym’s
Two paid volunteering days’ each year
Cycle to work scheme

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at [email protected]

Company:

Newcastle Strategic Solutions Limited

Apply Now

Refine Your Search

it service manager jobs in newcastle upon tyne, eng

IT Service Operations Manager, 6 Month Fixed Term

IT Manager

IT Support Manager

Infrastructure and Workplace Manager

ITSM Problem Manager

Business Intelligence Manager

Product Manager

Head of MIS

Technical Delivery Manager

Service Delivery Manager

Service Tooling Manager

Cyber Security Analyst L1

IT Operations Lead

Data Analyst

Agile Delivery Lead

24/7 IT Analyst

Pathology Digital Systems Specialist

Technical Change Enablement Manager

Integration Analyst

Product Manager

I want to receive the latest job alerts for it service manager in newcastle upon tyne, eng

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