It team Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

1st Line Support Engineer
IT Professional Services Ltd. —Chester-le-Street
- £24,420 - £28,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Sick pay
Quick apply
5d
IT Professional
Osborne Hotel —Newcastle upon Tyne
- £30,000 - £56,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Hotel
- Free parking
- Work from home
Quick apply
Movements Controller
Northern Trains —Newcastle upon Tyne
- £51,575 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
4d
Junior Developer
Reeves Group Holdings —Newcastle upon Tyne
- £26,500 a year
- Full-time
- AWS
- Software development
- APIs
- Annual leave
Quick apply
7d
Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
- Customer service
Service Desk Analyst
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
7d
Systems Administrator
NRG —Newcastle upon Tyne
- Computer networking
- SharePoint
- IT
12d
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
10d
Data Analyst (Junior / Graduate)
Everything Managed Group —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- SQL
- Mentoring
Quick apply
1d
Healthcare Data Processor
Virprac —Wallsend
- £13.50 an hour
- Full-time
- GP surgery experience
- English
- SQL
- Free parking
- Annual leave
Quick apply
5d
Store Assistant
Toolstation —Newcastle upon Tyne
- £12.87 an hour
- Part-time
- Employee discount
3h
IT Infrastructure Engineer
Vertu Motors —Gateshead
- Up to £38,400 a year
- Full-time
- Azure
- AWS
- Employee assistance programme
Quick apply
IT Delivery Graduate - Newcastle
Sage —Newcastle upon Tyne
- IT
- Leadership
- Communication skills
6d
Apprentice Application Operations Engineer
Department for Work and Pensions —Newcastle upon Tyne
- £32,137 a year
- Overtime
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
11d
Contact Centre Service Advisor - Newcastle
Sky —Newcastle upon Tyne
- £26,728 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee discount
4d
Assistant Manager
Homewith Bargains Ltd —Newcastle upon Tyne
- £33,000 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
Data Science and Analytics Graduate
Sage —Newcastle upon Tyne
- Computer Science
- Machine learning
- AI
5h
Operational Analyst
Tesco Insurance —Newcastle upon Tyne
- £30,400 - £45,600 a year
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Employee discount
7d
Tesco Travel Money Advisor
Travelex —Newcastle upon Tyne
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Stocktaker
nGeneration —Newcastle upon Tyne
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply

I want to receive the latest job alerts for it team in newcastle upon tyne, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it team jobs near newcastle upon tyne, eng

1st Line Support Engineer

IT Professional Services Ltd. -
Chester-le-Street

Quick apply

Job details

Full-time
£24,420 - £28,000 a year
5 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Operating systems
Windows
Computer networking
Mac OS
Communication skills
CompTIA A+

Full job description

Overview

We are seeking a dedicated and proactive 1st Line Support Engineer to join our dynamic IT support team. The successful candidate will be responsible for providing frontline technical assistance to users, resolving a wide range of hardware and software issues promptly and professionally. This role offers an excellent opportunity to develop your technical skills within a supportive environment, contributing to the smooth operation of our organisation’s IT infrastructure. The position is paid and suitable for individuals eager to grow their career in IT support.

Duties

Respond promptly to incoming support requests via phone, email, or ticketing system, ensuring timely resolution of user issues.
Troubleshoot and resolve common hardware, software, and network problems for end-users across various departments.
Provide guidance and support on the use of organisational applications and systems, including operating systems, productivity tools, and specialised software.
Escalate complex issues to higher-level support teams or external vendors when necessary, ensuring clear communication and documentation throughout the process.
Maintain accurate records of support tickets, actions taken, and resolutions provided in the support management system.
Assist with setting up new user accounts, hardware devices, and peripherals as required.
Contribute to the creation and maintenance of user guides and FAQs to improve self-service support options.
Participate in ongoing training sessions to stay updated with emerging technologies and organisational policies.

Experience

Previous experience in a similar 1st Line Support or helpdesk role is desirable but not essential; training will be provided for suitable candidates eager to learn.
Familiarity with common operating systems (Windows, macOS) and basic networking concepts is advantageous.
Strong problem-solving skills with an organised approach to managing multiple support requests simultaneously.
Excellent communication skills, with the ability to explain technical issues clearly to non-technical users.
A proactive attitude with a keen interest in developing a career within IT support environments.
Relevant certifications such as CompTIA A+ or Microsoft Certified Fundamentals are beneficial but not mandatory.

This role is ideal for motivated individuals seeking an entry-level position in IT support that offers professional development opportunities within a collaborative team environment.

Pay: £24,420.00-£28,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Chester-le-Street DH2 1AQ: reliably commute or plan to relocate before starting work (preferred)

Experience:

Operations Desk: 3 years (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

it team jobs in newcastle upon tyne, eng

1st Line Support Engineer

IT Professional

Movements Controller

Junior Developer

Customer Support Expert (Technical Support)

Service Desk Analyst

Systems Administrator

IT Support Specialist

Data Analyst (Junior / Graduate)

Healthcare Data Processor

Store Assistant

IT Infrastructure Engineer

IT Delivery Graduate - Newcastle

Apprentice Application Operations Engineer

Contact Centre Service Advisor - Newcastle

Assistant Manager

Data Science and Analytics Graduate

Operational Analyst

Tesco Travel Money Advisor

Stocktaker

I want to receive the latest job alerts for it team in newcastle upon tyne, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected