We are looking for an enthusiastic Housekeeper to join our team helping us provide a first class service for our students at our purpose built student accommodation here in Newcastle.
ABOUT ABODUS
The Abodus ethos is to offer affordable and stylish student accommodation across the United Kingdom, in the best student cities.
Our promises to residents are what sets us apart from other student providers: Maximising your Budget, Keeping You Zen, Keeping You Safe, Keeping You Lit, Keeping You Entertained, Staying On Top Of Your Study Game. If you think you can help deliver these promises to our residents, we want to hear from you!
Working for Abodus, you’ll be entitled to 31 days annual leave inclusive of bank holidays, with additional days after 2 & 3 years’ service. We are a flexible employer and as well as a pension scheme and a fun working environment, we offer staff social activities for our teams to have just as much fun as our residents!
MAIN PURPOSE OF ROLE
Be part of a team that provides a clean, safe and functioning environment for residents, staff and general public, looking after both internal and external facilities. Assist the facilities team in delivering a secure and compliant property through proactive reporting of problems/faults. Where appropriate attend to soft maintenance requests, key control, ground maintenance, cleaning and first line emergency response whilst ensuring key documentation is maintained.
RESPONSIBILITIES, DUTIES AND TASKS
- To present a smart, calm and courteous response to tenants, colleagues and the general public.
- To maintain the tidiness of the entire site, especially bin compounds and complies with the Company’s waste management policy.
- Carries out cleaning daily, weekly, periodic and one-off tasks to the standard detailed within the cleaning standards manual.
- Turnaround of bed linen and room cleans
- Wears the uniform provided in an appropriate manner / PPE as required/instructed.
- To maintain stock and control the use of cleaning materials and equipment.
- To have a good working knowledge of all building facilities and company procedures.
- Ad hoc administration duties to maintain key building records and ‘move in’ new residents.
- To liaise with and assist Facilities Technician/ Manager as and when required.
- To report all damages/faults and deficiencies.
- To support reception with the organising and distribution of tenant’s post, when required
- Assist with access control / tenant lock outs.
- To maintain resident, staff and client confidentiality.
- Carry out periodic reviews on tenant cleaning standards, including assisting with tenant check outs as required.
- To assist with legionella control and management.
- Respond to emergency situations and to fire alarms and liaise with facilities team as required.
- Where appropriate, works to and complies with ‘lone working’ standards of operation.
- To assist with termly and check out inspections when needed.
- To help with litter picking and soft grounds maintenance when needed.
- Maintain good communication with FM team and report issues and hazards.
- To prepare / clean rooms for short stays and summer lets.
- To assist with internal wall cleaning and waste removal, during the summer refurbishment program.
- To help distribute items around the accommodation when necessary
GENERAL DUTIES
- Manage workload in line with customer needs and management targets.
- Works in an organized manner, within health and safety guidelines.
- Attend all nominated training courses, both in-house and external to meet the development needs of the post and post holder.
- To act as an ambassador of the Company and promote the company brand, displaying a positive image to customers and members of the public at all times.
- Good team worker.
- Effective communicator.
- Site is maintained clean, as well as safe and secure.
- Cleaning schedule is up to date and cleaning is to the required standard
- Site is free from rubbish/graffiti.
- Refuse collection is well managed to maximize recycling and minimise financial impact.
- Compliance with Abodus Student Living policies and procedures.
- Monitoring is effective in minimising tenant damage and recovering costs.
- The post holder will be required to undertake cleaning and soft maintenance duties at site
- The post holder will be required to undertake other duties from time to time as is reasonably required.
- They may also be required from time to time to visit and work at such other locations and for such times as is considered necessary for the proper performance of our duties.
- Ensure that customers receive an effective day to day repairs service.
- Respond to emergency repair situations and be able to effectively deal with customers at such times.
ADDITIONAL BENEFITS
· Company Pension
· Health & Wellbeing Programme: Here at Abodus believe in looking after all our colleagues physical and mental wellbeing.
· First Day Jitters? Whether it's your child's first day at school, nursery or University, we get how big a deal that is. So go ahead, take the day off on us!
· Tying the Knot? If you're getting married or celebrating a civil partnership, we'll toss in some extra annual leave. After all, a honeymoon isn't just a trip; it's the beginning of a new adventure. Congratulations!
· Spread the ABODUS Love! If you love working here (and we hope you do!), why not share the love? Refer a stellar professional from your network to us. Once they've completed their probation period, there's a cool £500 waiting for you.
· For Our Furry Friends: Our pets are our family, and their loss is profound. If you ever face this heartbreak, we're introducing pet bereavement leave. We're here for you.
· Passport to Progress: Our own in-house career development program. There's always room to grow, learn, and evolve. Open to every member of the ABODUS team.
· Shine On: Exceptional work doesn't go unnoticed. Our Abodus recognition program rewarding those who consistently bring excellence to the table.
· ABODUS Awards: This one's big! An evening of glamour, recognition, and celebration. Because each one of you plays a part in making ABODUS an incredible place to work.
Job Type: Full-Time
Location: Newcastle, NE2 1DT
Hours: 40 hours per week
Salary: £12.71 per hour
Start Date: ASAP
Pay: From £12.71 per hour
Benefits:
- Company pension
- Health & wellbeing programme
- Sick pay
Work Location: In person
