Senior it support Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Senior IT Support Technician
David Gray Solicitors LLP —Newcastle upon Tyne
- £32,000 a year
- Full-time
- Driving
- Travel
- SharePoint
Quick apply
3d
IT Systems Manager
Disturbia —Cramlington
- Full-time
- Hybrid work
- Microsoft Excel
- Windows
- IT
- Annual leave
- Employee discount
Quick apply
Public Insight Analyst
Northumbria Police —Newcastle upon Tyne
- £36,066 - £41,028 a year
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
- Work from home
- Employee discount
IT Operations Lead
END —Washington
- Full-time
- Management
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Senior Service Desk Engineer (2nd Line) MSP
ITC Service Ltd —Hebburn
- £29,000 - £34,000 a year
- Full-time
- English
- Computer networking
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Data Compliance Officer
Infected Blood Compensation Authority —Newcastle upon Tyne
- £38,105 a year
- Full-time
- Presentation skills
- Computer skills
- Annual leave
Senior IT Service Continuity Manager
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £62,000 - £69,105 a year
- Part-time
- Presentation skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
6d
Business Support Officer
Moving On Durham —Durham
- £27,000 - £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
4d
IT and Digital Project Manager
Gateshead Council —Gateshead
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Agile
- Annual leave
- Employee discount
9d
Service Manager - Housing Customer Contact
Gateshead Council —Gateshead
- £54,495 - £57,937 a year
- Full-time
- Hybrid work
- CRM software
- No degree
- Communication skills
- Annual leave
- Employee discount
5d
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Travel
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
9d
IT Manager
turn IT on —Sunderland
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
IT Team Lead - Desktop Services
Mott MacDonald —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Customer service
- Employee discount
Customer Support Specialist
ExpenseIn —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
2d
Financial Crime (CDD) Risk Analyst - Permanent - Newcastle - Hybrid working
EY —Newcastle upon Tyne
- Hybrid work
- Travel
- Communication skills
- Employee discount
Head of Collections
Auxillis —Peterlee
- £75,000 a year
- Travel
- Leadership
- Negotiation
- Free parking
- Annual leave
Quick apply
5d
Integration Analyst
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- Azure
- Windows
- SQL
10d
Data and Evaluation Manager
North East Screen —Sunderland
- From £38,424 a year
- Full-time
- Data analysis skills
- Business development
- Analysis skills
Quick apply
Estates Digital Data Coordinator
Newcastle University —Newcastle upon Tyne
- £32,080 - £34,610 a year
- Full-time
- Maintenance
- Analysis skills
- Project management
13d
Student Records Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- English
- Annual leave
- Employee assistance programme
13d

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senior it support jobs near newcastle upon tyne, eng

Senior IT Support Technician

David Gray Solicitors LLP
Newcastle upon Tyne

Quick apply

Job details

Full-time
£32,000 a year
3 days ago

Qualifications

Microsoft Windows Server
Driving Licence
DHCP
Driving
Remote access software
DNS
SharePoint
IT
VMWare
Active Directory
Intune
VPN

Full job description

We are looking for a Senior IT Support Technician to join our in-house IT team. This is a hands-on role supporting the day-to-day delivery of IT services across the firm while also contributing to infrastructure improvements and ongoing projects.

You will work closely with the IT Manager to ensure systems are reliable, secure, and fit for purpose, while providing a high standard of support to staff across all departments.

This is an excellent opportunity for someone who enjoys a varied role, combining user support, infrastructure work, and project involvement.

Key Responsibilities

User Support & Service Delivery

Provide first and second line support across hardware, software, and core business systems
Support Remote Desktop and VPN access for remote users
Troubleshoot and resolve issues efficiently, taking ownership through to resolution
Maintain clear documentation and contribute to user guides where needed

Infrastructure & Systems

Assist with the management of servers, virtual machines, storage, and backups
Carry out routine maintenance, patching, and system checks
Support the diagnosis and resolution of system issues and outages

Security & Compliance

Apply and maintain IT security best practices
Support patching, vulnerability remediation, and endpoint protection
Assist in maintaining compliance with regulatory and security standards

Projects & Improvements

Support delivery of IT projects, including upgrades, migrations, and new systems
Contribute ideas to improve efficiency, reliability, and user experience
Assist with testing, rollout, and user adoption of new technologies

Supplier Management

Work with third-party providers to resolve issues and deliver services
Ensure incidents and requests are followed through and communicated clearly

Equipment & Office Support

Maintain office IT equipment including laptops, desktops, printers, and meeting room technology
Support new starters and leavers with device setup and access
Assist with occasional hardware logistics and replacements

What We’re Looking For

We’re looking for someone who is proactive, approachable, and comfortable working across both support and infrastructure. You should be confident managing your own workload and communicating clearly with both technical and non-technical users.

You’ll ideally have experience with:

Supporting Remote Desktop Services (RDS) and VPN access
Microsoft 365 administration, including Exchange Online, SharePoint, Intune and Entra ID
Virtualised environments (VMware or Hyper‑V)
Windows Server administration, including Active Directory and Group Policy
Troubleshooting networking issues (DNS, DHCP, connectivity)
Applying security best practices, including patching and vulnerability management
Backup and disaster recovery solutions
End-user device deployment and support
Working with external IT providers or managed service partners

Experience within a professional services environment (such as legal services) would be beneficial but not essential.

Additional Desirable Skills

A full UK driving licence and the ability to travel between office locations or to third‑party sites when required

About the Firm

We are a well-established law firm with a strong reputation across the North East. Our IT team plays a key role in supporting the business, managing modern infrastructure, and driving continuous improvement across systems and processes.

Why Join Us

Varied and hands-on role across support and infrastructure
Opportunity to contribute to meaningful IT improvements
Supportive, close-knit IT team
Exposure to a broad range of systems and technologies

We are not accepting CVs from agencies and will not be working with them on this role. If you want to apply, please apply direct.

Permanent Right to Work in the UK is essential, we don't offer sponsorship.

Pay: £32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

senior it support jobs in newcastle upon tyne, eng

Senior IT Support Technician

IT Systems Manager

Public Insight Analyst

IT Operations Lead

Senior Service Desk Engineer (2nd Line) MSP

Data Compliance Officer

Senior IT Service Continuity Manager

Business Support Officer

IT and Digital Project Manager

Service Manager - Housing Customer Contact

3rd Line Network Support Engineer

IT Manager

IT Team Lead - Desktop Services

Customer Support Specialist

Financial Crime (CDD) Risk Analyst - Permanent - Newcastle - Hybrid working

Head of Collections

Integration Analyst

Data and Evaluation Manager

Estates Digital Data Coordinator

Student Records Coordinator

I want to receive the latest job alerts for senior it support in newcastle upon tyne, eng

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