Senior it support technician Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Senior IT Support Technician
David Gray Solicitors LLP —Newcastle upon Tyne
- £32,000 a year
- Full-time
- Driving
- Travel
- SharePoint
Quick apply
IT Operations Lead
END —Washington
- Full-time
- Management
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Senior CAD Technician
Stantec —Newcastle upon Tyne
- Hybrid work
- CAD
Senior Technician
Durham County Council —Durham
- £32,597 - £36,363 a year
- Full-time
- Hybrid work
- IT
- Annual leave
Senior Structural Revit Technician
Stantec —Newcastle upon Tyne
- Mentoring
- Annual leave
Insectary Assistant Technician
Durham University —Durham
- £25,025 - £25,571 a year
- Part-time
- English
- University
- IT
- Annual leave
- Employee assistance programme
Senior Structural Engineer
Cundall —Newcastle upon Tyne
- Full-time
- Master's degree
- IT
- Communication skills
Data Centre Operations Technician / Team Leader
Exponential-e —Newcastle upon Tyne
- Microsoft Office
- Travel
- IT
- Referral programme
Quick apply
Experienced Chemist - Inorganics
Chemtech Environmental —Durham
- £28,000 - £32,000 a year
- Full-time
- Free parking
- Annual leave
Quick apply
MOT Technician - Volvo
Stoneacre —Newcastle upon Tyne
- Full-time
- IT
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Vehicle Technician / Mechanic
Lookers —Newcastle upon Tyne
- £38,155 - £52,656 a year
- Overtime
- Driving
- Annual leave
- Flexible schedule
Quick apply
Electrical Technician
Royal IHC —Blyth
- Full-time
- Travel
Technical Director - Structures Energy
WSP —Newcastle upon Tyne
- Leadership
Senior / Principal Electrical Engineer (Building Services)
WSP —Newcastle upon Tyne
- Part-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Free parking
- Flexitime
Field Service Engineer
Linde MH UK Ltd. —Newton Aycliffe
- Full-time
- Annual leave

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senior it support technician jobs near newcastle upon tyne, eng

Senior IT Support Technician

David Gray Solicitors LLP
Newcastle upon Tyne

Quick apply

Job details

Full-time
£32,000 a year

Qualifications

Microsoft Windows Server
Driving Licence
DHCP
Driving
Remote access software
DNS
SharePoint
IT
VMWare
Active Directory
Intune
VPN

Full job description

We are looking for a Senior IT Support Technician to join our in-house IT team. This is a hands-on role supporting the day-to-day delivery of IT services across the firm while also contributing to infrastructure improvements and ongoing projects.

You will work closely with the IT Manager to ensure systems are reliable, secure, and fit for purpose, while providing a high standard of support to staff across all departments.

This is an excellent opportunity for someone who enjoys a varied role, combining user support, infrastructure work, and project involvement.

Key Responsibilities

User Support & Service Delivery

Provide first and second line support across hardware, software, and core business systems
Support Remote Desktop and VPN access for remote users
Troubleshoot and resolve issues efficiently, taking ownership through to resolution
Maintain clear documentation and contribute to user guides where needed

Infrastructure & Systems

Assist with the management of servers, virtual machines, storage, and backups
Carry out routine maintenance, patching, and system checks
Support the diagnosis and resolution of system issues and outages

Security & Compliance

Apply and maintain IT security best practices
Support patching, vulnerability remediation, and endpoint protection
Assist in maintaining compliance with regulatory and security standards

Projects & Improvements

Support delivery of IT projects, including upgrades, migrations, and new systems
Contribute ideas to improve efficiency, reliability, and user experience
Assist with testing, rollout, and user adoption of new technologies

Supplier Management

Work with third-party providers to resolve issues and deliver services
Ensure incidents and requests are followed through and communicated clearly

Equipment & Office Support

Maintain office IT equipment including laptops, desktops, printers, and meeting room technology
Support new starters and leavers with device setup and access
Assist with occasional hardware logistics and replacements

What We’re Looking For

We’re looking for someone who is proactive, approachable, and comfortable working across both support and infrastructure. You should be confident managing your own workload and communicating clearly with both technical and non-technical users.

You’ll ideally have experience with:

Supporting Remote Desktop Services (RDS) and VPN access
Microsoft 365 administration, including Exchange Online, SharePoint, Intune and Entra ID
Virtualised environments (VMware or Hyper‑V)
Windows Server administration, including Active Directory and Group Policy
Troubleshooting networking issues (DNS, DHCP, connectivity)
Applying security best practices, including patching and vulnerability management
Backup and disaster recovery solutions
End-user device deployment and support
Working with external IT providers or managed service partners

Experience within a professional services environment (such as legal services) would be beneficial but not essential.

Additional Desirable Skills

A full UK driving licence and the ability to travel between office locations or to third‑party sites when required

About the Firm

We are a well-established law firm with a strong reputation across the North East. Our IT team plays a key role in supporting the business, managing modern infrastructure, and driving continuous improvement across systems and processes.

Why Join Us

Varied and hands-on role across support and infrastructure
Opportunity to contribute to meaningful IT improvements
Supportive, close-knit IT team
Exposure to a broad range of systems and technologies

We are not accepting CVs from agencies and will not be working with them on this role. If you want to apply, please apply direct.

Permanent Right to Work in the UK is essential, we don't offer sponsorship.

Pay: £32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

senior it support technician jobs in newcastle upon tyne, eng

Senior IT Support Technician

IT Operations Lead

Senior CAD Technician

Senior Technician

Senior Structural Revit Technician

Insectary Assistant Technician

Senior Structural Engineer

Data Centre Operations Technician / Team Leader

Experienced Chemist - Inorganics

MOT Technician - Volvo

Vehicle Technician / Mechanic

Electrical Technician

Technical Director - Structures Energy

Senior / Principal Electrical Engineer (Building Services)

Field Service Engineer

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