Sql Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Technical Support Specialist
Eque2 —Newcastle upon Tyne
- Hybrid work
- Customer service
- SQL
- Travel
Data Analyst
HM Revenue and Customs —Newcastle upon Tyne
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- SQL
- Presentation skills
- Work from home
7d
Farming Statistics Analysts
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Part-time
- Microsoft Excel
- Microsoft Access
- Doctoral degree
Azure Data Architect
CGI —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- SQL
- No degree
Quick apply
Data & Automation Developer - British Engines
British Engines —Newcastle upon Tyne
- Full-time
- Azure
- SQL
- Analysis skills
- Employee assistance programme
Developer
Your Move —Newcastle upon Tyne
- Full-time
- Azure
- Computer Science
- DevOps
Business Analyst
LSL Property Services —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
Web Developer
Everything Managed Group —Newcastle upon Tyne
- £40,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- AWS
Quick apply
2d
Data Scientist
First Quadrant Labs —Newcastle upon Tyne
- £28,298.70 - £88,103.20 a year
- Full-time
- Java
- SQL
- AWS
Quick apply
Software Engineer
Baker Hughes —Cramlington
- Full-time
- Remote
- Azure
- Engineering
- Bachelor's degree
- Flexible schedule
- Life insurance
Developer
Reeds Rains —Newcastle upon Tyne
- Full-time
- Azure
- Computer Science
- DevOps
Developer
LSL Property Services —Newcastle upon Tyne
- Full-time
- Azure
- Computer Science
- DevOps
Technical Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply
Productivity Data Science, Analytics & AI Specialist
Baker Hughes —Newcastle upon Tyne
- Full-time
- Azure
- SQL
- AWS
Performance Analyst (Operations)
Everflow —Peterlee
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- SQL
- Free parking
- Annual leave
Data Scientist - Credit Eligibility
M-KOPA —Newcastle upon Tyne
- Full-time
- Remote
- SQL
- Financial services
- Communication skills
Software Engineer
Vertu Motors —Gateshead
- £40,000 - £50,000 a year
- Full-time
- Azure
- SQL
- AWS
- Employee discount
Quick apply
CDD Data Delivery Analyst
Worldpay (UK) Limited —Gateshead
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
Sage Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply

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sql jobs near newcastle upon tyne, eng

Technical Support Specialist

Eque2 -
Newcastle upon Tyne

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Job details

Qualifications

Microsoft Windows Server
Customer service
SQL
Scripting
B2B
APIs
Web services
Communication skills

Full job description

Eque2 provides industry leading construction software to businesses across the UK and Ireland. Our solutions support everything from estimating and job costing to accounting, maintenance, and ERP helping companies work smarter and more efficiently.

We have a range of solutions that enable us to target all sizes of construction companies from c£1m t/o to c£1.5Bn t/o. All of the products are relatively complex with implementation ranging from 5 days to 100 days.

Following continued growth and recognition as a Great Place to Work for three consecutive years, we’re expanding our Support team.

The Role

We are seeking a customer‑focused and technically competent Technical Support Specialist to join our growing team. This hands-on role involves troubleshooting software issues, guiding customers through product functionality, and working closely with product and development teams to resolve bugs and improve the overall user experience. The successful person will be calm under pressure, methodical in their approach, and committed to delivering excellent support to our customers across the UK and Ireland.

You’ll thrive in this role if you enjoy problem solving, clear communication, and working in a collaborative environment where attention to detail matters.

Key responsibilities

Provide timely, professional support to customers via phone, email, and ticketing system, diagnosing and resolving software issues.
Record, prioritise and track customer incidents and requests through the CRM/ticketing tool, ensuring accurate documentation and follow-up.
Recreate and investigate reported issues, liaising with development and product teams to identify root causes and deliver fixes or workarounds.
Deliver remote training and product demonstrations to customers and internal stakeholders as required.
Contribute to and maintain the knowledge base, FAQs and user guides to improve self‑serve support resources.
Escalate complex or recurring issues appropriately and participate in post‑incident reviews to prevent recurrence.
Work with the support team to identify trends and provide data‑led recommendations to improve product reliability and customer satisfaction.
Occasionally attend customer sites or industry events to support onboarding and ensure successful product adoption.

Required skills and experience

Minimum 2 years’ experience in a software support or technical customer service role, ideally within B2B or SaaS environments.
Strong problem‑solving skills with the ability to investigate technical issues and communicate solutions clearly to non‑technical users.
Familiarity with Windows server and desktop environments; experience with SQL and basic scripting is desirable.
Experience using CRM and ticketing systems (e.g. Microsoft Dynamics, Zendesk, Freshdesk or similar).
Excellent verbal and written communication skills, with strong attention to detail.
Customer‑focused with the ability to manage competing priorities and meet SLAs.
Comfortable working as part of a team and collaborating with product, development, and account management colleagues.
Willingness to undertake occasional travel and out‑of‑hours support as required.

Desirable

Knowledge of construction or field service software is beneficial but not essential.
Relevant technical qualification (e.g. IT, computing, or industry certification).
Experience with cloud platforms and integrations (APIs, web services) advantageous.

This is an excellent opportunity to join a supportive, growing team with a focus on customer success and continuous improvement.

Eque2 is committed to equality of opportunity. We welcome applications from all suitably qualified persons regardless of background.

Apply Now

Refine Your Search

sql jobs in newcastle upon tyne, eng

Technical Support Specialist

Data Analyst

Farming Statistics Analysts

Azure Data Architect

Data & Automation Developer - British Engines

Developer

Business Analyst

Technology Analyst - Operations (UK Remote)

Web Developer

Data Scientist

Software Engineer

Developer

Developer

Technical Support Engineer

Productivity Data Science, Analytics & AI Specialist

Performance Analyst (Operations)

Data Scientist - Credit Eligibility

Software Engineer

CDD Data Delivery Analyst

Sage Support Engineer

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