Welcome manager Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Welcome Manager
National Trust —Newcastle upon Tyne
- £27,612 a year
- Full-time
- Free parking
- Employee assistance programme
10d
Production Manager
Greggs —Gosforth
- £48,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Project Manager
North Tyneside Council —North Tyneside
- £39,152 - £42,839 a year
- Full-time
Assistant General Manager
Treetop Golf, Metrocentre, Newcastle —Gateshead
- Up to £32,000 a year
- Full-time
- IT
- Employee discount
Quick apply
7d
Police Staff Investigator (PIP2) - Statutory Review Team
Northumbria Police —Gateshead
- £26,689 - £41,028 a year
- Call to connect
- Mentoring
- Leadership
- Communication skills
- Work from home
- Employee discount
1d
Public Insight Analyst
Northumbria Police —Newcastle upon Tyne
- £36,066 - £41,028 a year
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
- Work from home
- Employee discount
5d
Team Manager
North Tyneside Council —North Tyneside
- £49,282 - £54,495 a year
- Full-time
- IT
- Leadership
Library Operations Manager
Darlington Borough Council —Durham
- £39,152 - £50,000 a year
- Full-time
- Presentation skills
- AI
- Annual leave
7d
Cafe Manager - Byker
Morrisons —Byker
- Hospitality
- Team management
- Café
- Employee discount
Quick apply
VacancyTitle: Programme Manager - Integrated Delivery Services
Northumbrian Water/Essex & Suffolk Water —Washington
- From £68,085 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
8d
Contracts Officer
North Tyneside Council —North Tyneside
- £39,152 - £42,839 a year
- Full-time
Central Services Analyst
Admiral Slots —Gateshead
- £28,000 a year
Quick apply
5d
Junior Campaign Manager
Alpha UK Projects Limited —Newcastle upon Tyne
- From £26,500 a year
- Full-time
- Bilingual
- Customer service
- In-person
- Free parking
Quick apply
4d
Water Reform Programme Manager - Single Regulator
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £73,165 - £81,535 a year
- Part-time
- PMP
- Windows
- Business development
- Annual leave
- Sick pay
13h
Site Manager
NTW Solutions —Newcastle upon Tyne
- £21.78 an hour
- Full-time
- Management
- Employee discount
2d
Business Development Manager
Europa Worldwide Group —Wallsend
- £35,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Driving
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Deputy Manager
Home Bargains —Newcastle upon Tyne
- £37,020 a year
- Part-time
- Sales
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
7d
NETPark Assistant Manager
Durham County Council —Durham
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Project management
- Annual leave
7d
Family Partner (Young Parents Scheme)
North Tyneside Council —North Tyneside
- £32,061 - £33,699 a year
- Full-time
Procurement Officer
Northumbria Police —Newcastle upon Tyne
- £27,204 - £41,028 a year
- Full-time
- Microsoft Office
- Mentoring
- Organisational skills
- Work from home
- Employee discount
4d

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welcome manager jobs near newcastle upon tyne, eng

Welcome Manager

National Trust -
Newcastle upon Tyne

Apply Now

Job details

Permanent | Full-time
£27,612 a year
10 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Full job description

We’re looking for someone with a gift for helping everyone to feel welcome to join us as a Welcome Manager at The Derwent, Wear & Coast portfolio, leading our vital welcome teams. This portfolio includes Crook Hall & Gardens, Washington Old Hall and Souter Lighthouse, as well as Gibside. Internally, you'll be known as a 'Welcome Manager (Band 2)'.

Salary: £27,612 per annum

Working Hours: 37.5 hours per week

Contract Duration: Permanent

Working Pattern: You will typically work Sunday to Thursday, though occasional flexibility will be required to work alternative days. The role also include working some Bank Holidays and very occasional evenings.

Interview Date: Thursday 18th June

What it's like to work here:Based at Crook Hall & Gardens, you will also work at and manage teams at Souter Lighthouse and Washington Old Hall. You may also be required to provide support at Gibside when needed.

Each property offers a unique visitor experience, from coastal heritage at Souter Lighthouse to the historic charm of Washington Old Hall, and the tranquil beauty of Crook Hall & Gardens. This variety ensures that no two days are ever the same, making this a dynamic and rewarding role.

This is an exciting opportunity for someone who enjoys working across different environments, engaging with diverse audiences, and delivering consistently high standards of welcome and visitor experience.

What you'll be doing:You’ll lead and manage our team of Welcome and Service Assistants and volunteers. You’ll be responsible for making sure that day-to-day operations run smoothly in the all-important welcome area. You’ll inspire and care for your team, encouraging them to give the highest standards of service and to help grow our charitable income. You and your team will be focused on helping everyone you meet to have their best possible day, whatever it takes.

You’ll take responsibility for performance, including meeting visitor and income targets, managing budgets, and making effective use of resources such as rotas. Using visitor feedback and performance data, you’ll identify opportunities to improve the offer, grow support, and enhance the overall experience.

A key part of your role will be developing your team - recruiting, coaching and supporting them to achieve their best. You’ll create a positive and inclusive working environment where people feel valued, motivated and equipped with strong commercial awareness. You’ll be using good judgement and decision making to lead from the front, in line with National Trust guidelines, values and policies.

You'll regularly act as duty manager for the whole site/cluster of properties, with specific responsibilities including safeguarding, cash and tills, fire, security and evacuation. You'll be the main point of contact for staff, volunteers and visitors in case of emergency, enquiries or complaints.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking forWe'd love to hear from you if you’re:

experienced in visitor services, tourism, heritage or similar situations
naturally curious about people, and motivated to give the highest standards of service
highly organised
a confident leader
adept at managing financial performance
up for a challenge, adaptable and responsive under pressure

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

Apply Now

Refine Your Search

welcome manager jobs in newcastle upon tyne, eng

Welcome Manager

Production Manager

Project Manager

Assistant General Manager

Police Staff Investigator (PIP2) - Statutory Review Team

Public Insight Analyst

Team Manager

Library Operations Manager

Cafe Manager - Byker

VacancyTitle: Programme Manager - Integrated Delivery Services

Contracts Officer

Central Services Analyst

Junior Campaign Manager

Water Reform Programme Manager - Single Regulator

Site Manager

Business Development Manager

Deputy Manager

NETPark Assistant Manager

Family Partner (Young Parents Scheme)

Procurement Officer

I want to receive the latest job alerts for welcome manager in newcastle upon tyne, eng

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