Computer technician Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Help Desk Technical Support
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- English
- Communication skills
11d
IT Support Analyst Apprentice
APPRENTIFY GROUP —Newcastle upon Tyne
- £25,878 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
Engineering Technician (Level 2)
Newcastle International Airport Ltd —Newcastle upon Tyne
- 12 hour shift
- Customer service
- Computer literacy
- Plumbing
- Free parking
- Annual leave
10d
Mechanical Technician
Siemens Energy —Newcastle upon Tyne
- Full-time
- Computer literacy
- Maintenance
- Organisational skills
- Annual leave
Mobile Phone and PC Repair Technician
Geekys —Sunderland
- From £13 an hour
- Full-time
- In-person
- Hand tools
- Store discount
- Annual leave
Quick apply
Quality Assurance Technician
Beckleberrys —Blaydon
- £27,000 - £28,080 a year
- Full-time
- Computer literacy
- Analysis skills
- Continuous improvement
Quick apply
6d
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
Production Engineer
OpenWorks Engineering —Prudhoe
- Full-time
- Computer literacy
- Engineering
- Electrical experience
Quick apply
(Senior) Data Center Technician, UK
Verda —Newcastle upon Tyne
- Full-time
- Engineering
- Mentoring
- In-person
Trainee Street Lighting Technician
Gateshead Council —Gateshead
- £25,185 - £39,152 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
11d
Automotive Service Advisor (Part Time)
Rubber Duck Cars Ltd —North Shields
- Up to £260 a week
- Part-time
- Customer service
- Computer literacy
- Computer skills
Quick apply
10d
Test Technician
Advanced Electric Machines —Washington
- Full-time
- Schematics
- Computer literacy
- Engineering
- Annual leave
Quick apply
Trainee Commercial Tyre Fitter
TruckForce —Gateshead
- Overtime
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
3d
Smart Metering Technician
United Infrastructure —Washington
- Full-time
- Customer service
- Computer literacy
- Maintenance
- Health & wellbeing programme
- Life insurance
Quick apply
Quality Control Technician
MOGUNTIA FOOD GROUP AG —Hetton
- Computer literacy
- English
- Quality control
6d
National Service Centre Technician
Stanley Black & Decker —Spennymoor
- Full-time
- In-person
- Communication skills
- Employee discount
Operative - Site
Integrated Power Services —Newcastle upon Tyne
- Overtime
- Customer service
- Computer literacy
- Maintenance
BIM Technician
Mott MacDonald —Durham
- Part-time
- Mentoring
- Annual leave
Electrical and Instrumentation Technician
DNV —Ferryhill
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for computer technician in newcastle upon tyne, twr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

computer technician jobs near newcastle upon tyne, twr

Lighting Technician jobs in Gateshead

Engineering Technician jobs in Newcastle Upon Tyne

Mechanical Technician jobs in Newcastle Upon Tyne

Data Center Technician jobs in Newcastle Upon Tyne

IT Support jobs in Newcastle Upon Tyne

Sterile Services Technician jobs in London

Technician jobs in Bristol

Quality Assurance Technician jobs in Manchester

Quality Assurance Technician jobs in Birmingham

Pharmacy Technician jobs in Peterborough

Lighting Technician jobs in Stafford

It Support Technician jobs in Sunderland

Pharmacy Technician jobs in Manchester

Lighting Technician jobs in The O2

Lighting Technician jobs in Hemel Hempstead

Lighting Technician jobs in Middlesbrough

Engineering Technician jobs in Nottingham

Engineering Technician jobs in Stoke On Trent St3

Engineering Technician jobs in Coventry

Engineering Technician jobs in London Heathrow Terminal 5

Help Desk Technical Support

Trimble -
Newcastle upon Tyne

Apply Now

Job details

Full-time
11 days ago

Qualifications

Technical troubleshooting
Desktop support
Google Suite
Ticket management
Internal department liaison
English
Computer hardware
Ticket management systems
Customer support
Customer interaction
Communication skills
CompTIA A+
Mobile devices

Full job description

Your Title: IS Help Desk Technician (IT Area)

Job Location: UK, Newcastle - on site

Our Department: Corporate Information Systems

About the Role

Are you interested in technology and enjoy solving problems so that customers can get back to work quickly and efficiently?

The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS. This position is perfect for someone looking to leverage their expertise in being the face of the IS department.

Not only do you provide help desk support services, you are also at the front line of our department and maintain the image and credibility of the department as a whole. Critical core competencies for this position are customer service, professionalism, communication, and strong technical skills.

The focus for this position is on service desk support, ticket queue coordination, process ownership, inventory control and project participation.

What You Will Do

You will support a variety of end-users onsite in our Newcastle office. You will interface and collaborate with other IS departments to ensure that the office and users are working efficiently and that their technical needs are met. You’ll provide world-class customer service and work with a cohesive global IS team.

Support end users with desktop support and deployment of hardware and software.
Display a high-level of customer service and professionalism.
Resolve issues individually or in conjunction with other IS staff and resources in a timely and effective manner.
Communicate with peers, other IS staff, IS management, business group managers, and other employees in support of end users and the corporate IS infrastructure.
Demonstrate and utilize excellent troubleshooting skills for all hardware used in support of Trimble’s computer user community, with a specific focus on Dell, Apple, and various mobile phones and tablets.

Who You Are

Builds Trust: You honor your word by doing what you say you are going to do. End-users and colleagues alike need to view the Corporate Information Systems team as a world-class team.
Customer-centric: You have a commitment to delivering genuine customer service.
Implementation / Execution: You are good at multitasking, organizing, and managing multiple priorities.
Patience: You are able to work well with end-users who are not computer savvy and can communicate about technical terms in a non-technical manner.
Timeliness: End-users and colleagues expect and deserve the fastest turnaround time for communication and support.
Sense of urgency: This is a fast paced environment which requires immediate attention to issues that may impact company revenue.
Active listening: Analyze user feedback to streamline troubleshooting efforts.
Adaptable: You are adaptable to new situations and problems and have a flexible mindset.
Independence: Proactively address local issues using the analytics and administrative tools available.
Tech savvy: You enjoy learning new technologies and supporting end-users with their technology experience.

What Skills & Experience You Should Bring

Ability to select from several predefined tools to solve problems.
Ability to document technical information in ITSM systems and maintain ticket lifecycle management effectively.
Ability to effectively communicate in English both verbal and written.
Excellent organization skills.
Relevant IT certifications such as ITIL, CompTIA A+, etc.
2-3 years of related experience.
Skills to set up, operate, and troubleshoot a wide variety of equipment and systems.
Thorough experience with Windows, mobile devices, tablets, printers, conference room equipment.
Basic network troubleshooting experience.
Basic experience with macOS and Linux to deploy and troubleshoot the OS using existing tools and documentation.
Experience with Google Workspace for enterprise collaboration is a plus.

How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.

Join a Values-Driven Team: Belong, Grow, Innovate.

At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.

Candidate Privacy Notices by Country

If you need assistance or would like to request an accommodation in connection with the application process, please contact [email protected].

Apply Now

Refine Your Search

computer technician jobs in newcastle upon tyne, twr

Help Desk Technical Support

IT Support Analyst Apprentice

Desktop Support Engineer - New Castle - Temp

Engineering Technician (Level 2)

Mechanical Technician

Mobile Phone and PC Repair Technician

Quality Assurance Technician

IT Apprentice

Production Engineer

(Senior) Data Center Technician, UK

Trainee Street Lighting Technician

Automotive Service Advisor (Part Time)

Test Technician

Trainee Commercial Tyre Fitter

Smart Metering Technician

Quality Control Technician

National Service Centre Technician

Operative - Site

BIM Technician

Electrical and Instrumentation Technician

I want to receive the latest job alerts for computer technician in newcastle upon tyne, twr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected