Customer support & client services managers Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Team Leader
Alpha UK Projects Limited —Newcastle upon Tyne
- From £26,500 a year
- Full-time
- Management
- In-person
- Leadership
- Sick pay
Quick apply
7d
Customer Experience Manager
Sopra Steria —Durham
- £30,790 a year
- Weekend availability
- Leadership
- Communication skills
- Annual leave
9d
Online Sales & Customer Service Manager
NLS Security Ltd —Newcastle upon Tyne
- From £27,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
Retention & Quality Specialist
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,000 - £26,000 a year
- Full-time
- Communication skills
- Employee discount
- Referral programme
Quick apply
Director - Revenue Operations Customer Resolution
Worldpay (UK) Limited —Gateshead
- Analysis skills
- Bachelor's degree
- Leadership
Quick apply
11d
Complaints Local Delivery Lead
HM Land Registry —Sherburn ED
- £54,700 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
3d
Customer Operations Team Leader (12m FTC)
Pentland Brands —Sunderland
- Hybrid work
- Microsoft Excel
- Management
- Sales
- Employee discount
- Flexible schedule
1d
Worldwide Res. Team Leader
Hays Travel —Sunderland
- Sales
- Customer service
- Supervising experience
- Employee discount

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customer support & client services managers jobs near newcastle upon tyne, twr

Team Leader

Alpha UK Projects Limited
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
From £26,500 a year
7 days ago

Benefits

Company pension
Company events
Pay rise
Sick pay

Qualifications

Management
Sales management
GCSE
Leadership
Marketing
A Level

Full job description

Team Leader – Newcastle City Centre
Full-time, Permanent
Location: Newcastle upon Tyne (On-site)

Are you ready to transition from a team-based role into a leadership position? We are looking for an ambitious, driven individual to join our Newcastle team as a Team Leader. This role is specifically designed for professionals in the early stages of their career who are looking to gain hands-on management experience within a fast-paced, modern environment.

Rather than requiring years of senior management experience, we are looking for someone with the right mindset: proactive, communicative, and ready to take ownership of team results. You will receive direct mentorship and a structured development plan to help you bridge the gap between being a top performer and a successful leader.

The Role

As a Team Leader, you will be responsible for the daily coordination of a small, energetic team. Your focus will be on maintaining high standards of performance, fostering a collaborative culture, and ensuring that daily objectives are met. This is a highly visible role where your ability to motivate others will have a direct impact on the success of the department.

Core Responsibilities:

Team Support: Act as the first point of contact for your team, providing guidance and resolving daily operational challenges.
Performance Motivation: Monitor team progress against key targets and provide the encouragement needed to hit goals.
Training & Onboarding: Assist in the integration of new team members, ensuring they have the tools and knowledge to succeed.
Effective Communication: Facilitate clear communication between team members and upper management.
Leading by Example: Maintain a high standard of personal performance to set the benchmark for the rest of the team.

Who We Are Looking For:

Ambitious Professionals: You are looking for a role that offers a clear career trajectory rather than just a job.
Strong Communicators: You can articulate ideas clearly and feel comfortable giving constructive feedback to peers.
Solution-Oriented: You enjoy problem-solving and can stay calm and focused under pressure.
Adaptable: You thrive in a changing environment and are quick to learn new systems and processes.
Background: Previous experience in a customer-facing, retail, or office environment is advantageous, but your potential and work ethic are our primary considerations.

What is on Offer:

A competitive base salary complemented by performance-related bonuses.
A standard Monday to Friday schedule, promoting a healthy work-life balance.
A vibrant, city-centre working environment with a strong social culture.
Structured leadership training and one-on-one mentorship from experienced managers.
Fast-track progression opportunities based on merit and consistent results.

Application Process

We are looking to onboard the successful candidate within the next 2 to 4 weeks. If you are ready to take the next step in your professional journey and build your leadership portfolio in Newcastle, please submit your CV for consideration.

We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applications are assessed based on merit and suitability for the role.

Pay: From £26,500.00 per year

Benefits:

Company events
Company pension
Pay rise
Sick pay

Ability to commute/relocate:

Newcastle upon Tyne NE1 5JE: reliably commute or plan to relocate before starting work (required)

Experience:

Leadership: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & client services managers jobs in newcastle upon tyne, twr

Team Leader

Customer Experience Manager

Online Sales & Customer Service Manager

Retention & Quality Specialist

Director - Revenue Operations Customer Resolution

Complaints Local Delivery Lead

Customer Operations Team Leader (12m FTC)

Worldwide Res. Team Leader

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