Problem solver Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Data Centre and Connectivity Technician
Newcastle Building Society —Newcastle upon Tyne
- £33,709 - £43,783 a year
- Full-time
- Analysis skills
- Continuous improvement
- Computer networking
4d
Event Staff
Independent Events LTD —Newcastle upon Tyne
- From £14 an hour
- Weekend availability
- Hospitality
- Childcare
- Customer service
- Flexible schedule
Quick apply
5d
Sanctions/AML Analyst
Navro —Newcastle upon Tyne
- Rotating shift
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
Quick apply
Customer Service Agent
Everything Managed Group —Newcastle upon Tyne
- £27,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Oliver Wyman - Team Assstant - Newcastle
Oliver Wyman —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
14d
Game Illustration Designer - Sunderland (Hybrid)
tombola —Sunderland
- Hybrid work
Quick apply
Technical Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply
Sage Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply
Production and Procurement Co-ordinator
Junction 42 —Newcastle upon Tyne
- £26,474.90 - £30,126.31 a year
- Full-time
- Microsoft Excel
- Organisational skills
- IT
Quick apply
4d
Cyber Security Analyst L3
Aspire Technology Solutions —Gateshead
- £45,000 - £60,000 a year
- Full-time
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Delivery Driver
JM Hall Couriers LTD —Newcastle upon Tyne
- £174.70 - £200.00 a day
- Full-time
- Driving
- Commercial driving
- Communication skills
Quick apply
4d
System Installation Supervisor
Admiral Slots —Gateshead
- £42,000 a year
- Full-time
- Supervising experience
- Travel
- Computer networking
Quick apply
Business Support Administrator
Total Home Solutions NE Ltd. —Chester-le-Street
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
5d
Shift Manager
The Sofa Delivery Company —Gateshead
- £17.59 an hour
- Team management
- Leadership
- Employee discount
Quick apply
12d
Office Administrator
Holcim —Gateshead
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee discount
5d
Development Events & Partnerships Coordinator
The Glasshouse International Centre for Music —Gateshead
- £24 - £26,175 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Fleet Administrator
Co Wheels Car Club —Newcastle upon Tyne
- From £12.71 an hour
- Full-time
- Driving
- Accounting
- Organisational skills
- Employee discount
Quick apply
8d
Process Engineer II
Parker Hannifin Corporation —Gateshead
- Full-time
- Computer literacy
- Engineering
- No degree
4d
Conveyancing Assistant
Gateley —Newcastle upon Tyne
- IT
- Annual leave
- Employee assistance programme
15h
Technical Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
Quick apply

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problem solver jobs near newcastle upon tyne, twr

Data Centre and Connectivity Technician

Newcastle Building Society -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£33,709 - £43,783 a year
4 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Paid volunteer time
Car scheme

Qualifications

Firewall
Analysis skills
Continuous improvement
Computer networking
IT
Financial services
Communication skills

Full job description

Job Posting Title

Data Centre and Connectivity Technician

Salary Band

£33,709 - £43,783

Grade: LC2

Job Description

About the Role

We're looking for a proactive Data Centre and Connectivity Technician to help support and maintain the Group's IT and network infrastructure. In this hybrid technical and administrative role, you'll help ensure the reliability, performance, and security of critical systems, including the Cisco network estate, Check Point firewall estate, SD-WAN / connectivity solutions, NetApp storage, backup platforms, and telephony systems.

You'll provide escalated service desk support, helping investigate and resolve incidents within agreed SLAs and referring more complex issues to the specialist team. Alongside day-to-day operational support, you'll contribute to system monitoring, maintenance, upgrades, and new implementations, helping to keep our technology environment robust and secure.

You'll also support the ongoing maintenance of the Group's Disaster Recovery and Business Recovery plans, including participating in testing and helping keep configurations aligned with evolving business needs. This is a varied role with a real mix of technical and administrative work, offering the opportunity to get involved in infrastructure projects, continuous improvement, and cross-functional collaboration.

Key responsibilities include:

Providing third-line support for incidents, requests, and problem resolution
Monitoring system performance, availability, and security
Supporting infrastructure maintenance, upgrades, and implementations
Assisting in the development and testing of Disaster Recovery plans
Contributing to Business Recovery and IT security best practices
Supporting telephony systems and wider connectivity services
Collaborating with internal teams, external suppliers, and customers
Participating in out-of-hours support when required
Producing documentation, procedures, and management information
Supporting ad-hoc projects within the Infrastructure Services team

About You

You're a detail-oriented and adaptable individual with an interest in data centre operations and connectivity solutions, and a genuine desire to learn. You may not have deep experience across these systems yet, and that's fine; what matters is the motivation to develop, build your skills, and grow into the specialisation. A capable problem solver, you work effectively within established procedures and policy frameworks, and you're comfortable operating in a regulated environment.

You bring clear communication skills, able to present both technical and administrative information to a range of audiences in a way that suits the reader. You're well organised, comfortable managing several tasks at once, and you stay resilient when priorities shift.

You will also bring:

Strong analytical and problem-solving capabilities
Clear and concise written and verbal communication skills
Ability to produce well-structured and balanced documentation
Excellent attention to detail and risk awareness
Resilience and adaptability in a fast-paced environment
A proactive, self-motivated approach to continuous improvement

Experience we’re looking for:

Experience in IT services, infrastructure, or data centre environments
Working knowledge of networking and server-based technologies
Experience within regulated environments, ideally financial services
Understanding of risk management and governance frameworks
Experience managing or working alongside third-party suppliers
Collaboration across multiple support functions and stakeholders
Familiarity with enterprise IT environments

If you’re looking for a hands-on role where you can make a real impact on critical infrastructure and connectivity services, while continuing to grow your technical expertise, we’d love to hear from you.

About Us
The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.

The Group provides traditional financial services, helping people own their own home, plan and manage their finances and operate a 32-branch network across the North-East, North-West, Cumbria and Yorkshire. Our Strategic Solutions subsidiary owns the UK’s leading savings management platform and provides managed technology services to new challenger banks and other established providers.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

A 35 hour weekly contract
25 days holiday each year plus bank holidays (increasing with length of service - pro rata)
Bonus Scheme (paid annually) - On target 5%, up to 10% depending on performance
Colleague mortgage scheme and access to our financial advisors
Pension scheme – up to 9% employers’ contribution
Life assurance (4x salary) and income protection
Access to a range of wellbeing benefits, including medicash scheme
Electric car salary sacrifice scheme
Cycle to Work scheme
Above statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthood
An extra day’s holiday for your birthday
The option to buy and sell holidays
Two paid volunteering days each year
A broad range of learning and development opportunities
Access to a range of high street and online discounts
Access to a range of discounted/subsidised gym memberships nationwide
A wide range of recognition initiatives to recognise and reward great performance

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at [email protected]

Company:

Newcastle Strategic Solutions Limited

Apply Now

Refine Your Search

problem solver jobs in newcastle upon tyne, twr

Data Centre and Connectivity Technician

Event Staff

Sanctions/AML Analyst

Customer Service Agent

Oliver Wyman - Team Assstant - Newcastle

Game Illustration Designer - Sunderland (Hybrid)

Technical Support Engineer

Sage Support Engineer

Production and Procurement Co-ordinator

Cyber Security Analyst L3

Delivery Driver

System Installation Supervisor

Business Support Administrator

Shift Manager

Office Administrator

Development Events & Partnerships Coordinator

Fleet Administrator

Process Engineer II

Conveyancing Assistant

Technical Customer Service Advisor

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