Residential team leader Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Customer Field Team Leader
CityFibre —Newcastle upon Tyne
- Full-time
- Hybrid work
- Travel
- Leadership
- Annual leave
Quick apply
Bid Coordinator
FaulknerBrowns —Newcastle upon Tyne
- From £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
- Free parking
- Employee discount
Quick apply
13h
Team Leader - Adult Residential
Swanton Care and Community —Sunderland
- £14.30 an hour
- Team management
- Training & development
- Care plans
- Employee assistance programme
- Employee discount
Accommodation Services Manager
University of Sunderland —Sunderland
- £46,756 - £58,228 a year
- Full-time
- Management
- University
- Continuous improvement
- Annual leave
1d
Children’s Home Deputy Manager
KerryLynnCare Ltd —Gateshead
- £36,000 - £38,000 a year
- Weekend availability
- Childcare
- In-person
- School
- Free parking
- Store discount
Quick apply
12d
Home Delivery Driver
Sainsbury's —Newcastle upon Tyne
- £14.73 an hour
- Part-time
- Employee assistance programme
- Employee discount
5d
Team Leaders
Durham County Council —Durham
- £32,597 - £36,363 a year
- Weekend availability
- Experience working with children
- Team management
- Leadership
1d
Assistant Accommodation Manager
Cloud Student Homes —Newcastle upon Tyne
- £14,300 a year
- Part-time
- Hospitality
- Customer service
- Annual leave
Quick apply
Senior Residential Practitioner
ForeverCare —Sunderland
- £14.50 an hour
- Childcare
- Communication skills
- Annual leave
- Employee discount
Quick apply
Care Assistant
Sanctuary Care —Rowlands Gill
- £13.27 an hour
- Nursing home
- No experience needed
- Annual leave
- Employee assistance programme
Quick apply
Activities Co-ordinator
Holmside Residential Care Home —Bedlington
- £13.45 an hour
- In-person
- Communication skills
Quick apply
1d
Housekeeping Assistant
Sanctuary Care —Houghton le Spring
- £12.71 an hour
- Nursing home
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Residential Workers
Durham County Council —Durham
- £30,024 - £33,699 a year
- Temporary
- Experience working with children
- School
1d
Head of Student Accommodation Services
Durham University —Durham
- £59,966 - £67,468 a year
- Full-time
- Hybrid work
- Management
- University
- Budgeting
3d
Senior Residential Support Worker
SGS Care Ltd —South Shields
- £14.50 an hour
- Full-time
- Experience working with children
- Team management
- Communication skills
- Annual leave
- Employee discount
Quick apply
9d
New Business Director
Signature North East —Whitley Bay
- Full-time
- Sales
- Business development
- Mentoring
Quick apply
14d
Business Development Coordinator
ASSA ABLOY —Durham
- CRM software
- Business development
- Computer skills
10d
Human Resources Manager
Verisure Services (UK) Limited —Newcastle upon Tyne
- Full-time
- Management
- Customer service
- Human resources
Quick apply
Business Progression Manager for Property Transactions
Convey With Me Ltd —Morpeth
- £26,500 - £30,000 a year
- Full-time
- CRM software
- Business development
- Analysis skills
Quick apply
1d
Senior Care Assistant
Orchard Healthcare Group —Houghton le Spring
- From £14.30 an hour
- Care plans
- Employee assistance programme
Quick apply

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residential team leader jobs near newcastle upon tyne, twr

Customer Field Team Leader

CityFibre -
Newcastle upon Tyne

Quick apply

Job details

Full-time

Benefits

Annual leave
Private medical insurance

Qualifications

Driving Licence
Leadership

Full job description

Job Description

This is a field-based role covering North East England and Scotland’s Central/Eastern region. Candidates should ideally be based within the patch, with regular travel expected across the region.

As the UK’s largest independent full fibre network and wholesale platform of choice, we’re busy setting new standards for what digital infrastructure can and should be.

Our network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives.

At CityFibre, you’ll be part of something bigger, helping to build a better-connected Britain, together.

Joining us as a Customer Field Team Leader

As a Customer Field Team Leader, you will lead, motivate and develop a team of Customer Field Engineers, ensuring they deliver safe, high-quality work and best-in-class customer outcomes. This role calls for a strong mix of leadership, technical knowledge and customer focus, with responsibility for supporting your team to follow best practice, resolve on-the-day issues and deliver right-first-time completion across civils, repairs and installations.

You’ll receive a competitive salary, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

Lead a team completing civils, repairs and installations across business and residential properties, ensuring on-the-day issues are resolved quickly and effectively to support right-first-time delivery
Oversee and participate in minor civils activities, both private and public, as well as repairs across our own network and the Openreach PIA network, including reinstatement to industry standards
Conduct safety checks with your team and complete quality audits across your region, covering completed installations, civils activities, fibre repairs, PIA repairs and vehicle standards
Manage customer complaints and escalations from initial contact through to a positive resolution, in line with CityFibre KPIs
Embed a strong safety-first culture, ensuring your team follows best practice and works safely, consistently and to the required quality standards

What you'll bring to the role:

This role would suit a confident Team Leader with a passion for developing people, building strong relationships and ensuring field activity is delivered safely and to a high standard. You’ll be comfortable working at heights, including on ladders and climbing poles, and will bring extensive, relevant field experience alongside strong fibre knowledge.

You’ll also have:

Experience leading, motivating and developing field-based teams to deliver high-quality customer and operational outcomes
Strong fibre knowledge and hands-on experience across installations, civils, repairs and network activity
The ability to manage customer complaints and escalations professionally, working towards positive outcomes in line with KPIs
A strong focus on safety, quality and compliance, with the confidence to carry out checks, audits and coaching conversations
A valid UK driving licence with no more than 6 penalty points

Life at CityFibre

Everyone deserves to feel heard, valued and truly included. Working alongside our Employee Communities, we’re committed to creating a workplace where people feel a genuine sense of belonging and pride in what they do. That’s why we’re proud to be a Times Top 50 Employer for Gender Equality, endorsed by WORK180, a Disability Confident Leader, a Care Leaver Friendly Employer, and a signatory of the Armed Forces Covenant Gold Award.

We’ll support you to thrive inside and outside of work, with opportunities to grow your career and a flexible benefits package that adapts to your life – including generous annual leave, with an extra day off on your birthday, private medical insurance, health cash plans and family-friendly policies.

Find out more about our culture, communities and benefits on our careers site.

Qualifications

You’ll need the following qualifications:

NRSWA LA and S1
Openreach PIA S007 Sub-Duct and Cable Installation
Openreach PIA S008 Overhead Cable Installation
SA001 Overhead Safety and SA002 Underground Safety, or SA006 Safe Working in Civils

The following qualifications are desirable:

NRSWA S2, S3, S4, S5, S7 and S8
SA020 MDU Installations
SA022 Track and Locate Underground Services
Health and Safety qualifications including EFAC, EUSR, Abrasive, IPAF and TETRA

CityFibre will provide you with the training and support you need to gain any of the above desirable qualifications you do not currently hold.

Additional Information

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!

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Refine Your Search

residential team leader jobs in newcastle upon tyne, twr

Customer Field Team Leader

Bid Coordinator

Team Leader - Adult Residential

Accommodation Services Manager

Children’s Home Deputy Manager

Home Delivery Driver

Team Leaders

Assistant Accommodation Manager

Senior Residential Practitioner

Care Assistant

Activities Co-ordinator

Housekeeping Assistant

Residential Workers

Head of Student Accommodation Services

Senior Residential Support Worker

New Business Director

Business Development Coordinator

Human Resources Manager

Business Progression Manager for Property Transactions

Senior Care Assistant

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