Senior technical support Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Information Governance Manager
Somerset Bridge Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Management
- Presentation skills
- Financial services
- Annual leave
- Referral programme
Quick apply
10d
Audit Senior
RMT —Newcastle upon Tyne
Quick apply
Technical Facilities Manager
Barchester Healthcare —Peterlee
- Communication skills
Quick apply
11d
Business Applications Technical Lead
M Group —Newcastle upon Tyne
- DevOps
- APIs
- Leadership
- Annual leave
- Employee assistance programme
Change Manager
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £49,387 - £56,515 a year
- Full-time
- Communication skills
- Negotiation
4d
ITSM Problem Manager
NHS Business Services Authority —Newcastle upon Tyne
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Maintenance
- IT
- Communication skills
- Employee discount
- Flexible schedule
14d
Senior Technical Business Analyst
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Audit Senior
Clive Owen Llp —Newcastle upon Tyne
- Full-time
- Travel
- Accounting
- QuickBooks
- Work from home
- Employee discount
Quick apply
Senior Engineer (Networks and Connectivity)
North Tyneside Council —North Tyneside
- £44,075 - £48,226 a year
- Full-time
Integration Analyst
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- Azure
- Windows
- SQL
4d
Commis Chef
Leonardo Hotel Newcastle —Newcastle upon Tyne
- Hotel
- Referral programme
Quick apply
11d
Chemical and Biological Lab Technician
Newcastle University —Newcastle upon Tyne
- £29,588 - £31,236 a year
- Full-time
- Laboratory experience
- Maintenance
- University
- Employee discount
9d
Senior DevOps Engineer
Newcastle Building Society —Newcastle upon Tyne
- £62,741 - £86,642 a year
- Full-time
- Hybrid work
- DevOps
- Supervising experience
- Continuous improvement
- Annual leave
- Employee assistance programme
10d
DevOps Engineer - Gateshead or Leeds
TEAM RH FITNESS LTD —Gateshead
- £50,000 - £50,001 a year
- Hybrid work
- DevOps
- AWS
- Computer networking
Quick apply
10d
Associate - Catastrophic Loss
DWF —Newcastle upon Tyne
- Full-time
- Organisational skills
- Communication skills
Audit Senior
RMT Accountants & Business Advisors —Newcastle upon Tyne
Part Time Academy Coach
Sunderland Association Football Club —Roker
- Part-time
Quick apply
12h
Senior/Principal Geoenvironmental Engineer
Cundall —Newcastle upon Tyne
- Full-time
- Bachelor's degree
14d
Operational Reporting and Insights Officer
Worldpay (UK) Limited —Gateshead
- Hybrid work
- Microsoft Powerpoint
- Organisational skills
- Financial services
Quick apply
Data Compliance Officer
Infected Blood Compensation Authority —Newcastle upon Tyne
- £38,105 a year
- Full-time
- Presentation skills
- Computer skills
- Annual leave
10d

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senior technical support jobs near newcastle upon tyne, twr

Information Governance Manager

Somerset Bridge Group -
Newcastle upon Tyne

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Job details

Permanent | Full-time
10 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Referral programme
Car scheme

Qualifications

Management
Incident response
Presentation skills
Unity
Financial services
AI
Communication skills

Full job description

Description

SBG are excited to be recruiting a newly created senior role responsible for designing, embedding, and continuously improving our Information Governance Framework.

You will own and lead governance across Tier 1 policy, Tier 2 standards, and supporting controls, driving data and AI governance while ensuring compliance with UK GDPR, DPA 2018, FCA regulations, and Cyber Essentials Plus.

Leading a Cyber Specialist and Data Protection team, you’ll provide oversight across information security, cyber incident response, and employee awareness - ensuring SBG meets its obligations to customers, regulators, and the Board.

Working closely with Enterprise Data & Security, Legal, Procurement, Risk, and Technology, you’ll establish practical, proportionate, and audit-ready standards that underpin our Databricks platform and support secure, responsible AI adoption.

What you'll be responsible for:

Governance & Framework

Own and maintain the Information Governance Policy (Tier 1), presenting updates to the Board and CIO.
Develop, review, and publish all Tier 2 standards annually.
Maintain a governance register of standards and controls.
Lead or contribute to governance forums and committees.

Data Protection & Privacy

Lead UK GDPR compliance, including ROPA, DPIAs, data breaches, and DSARs.
Support or act as DPO and liaise with the ICO.
Strengthen data protection controls across systems and the data platform.

Cyber Security & Incident Response

Provide direction to cyber security activities and controls.
Own the Cyber Incident Response Plan, including escalation procedures.
Maintain Cyber Essentials Plus and support future ISO 27001 readiness.
Lead response to major cyber or data incidents.

AI & Data Governance

Develop and embed AI governance standards.
Enforce data governance (classification, quality, access) within Unity Catalog.
Support assessment and onboarding of third-party AI tools.

People, Culture & Suppliers

Lead, coach, and develop the cyber and data protection team.
Deliver employee awareness and training programmes.
Oversee supplier security assessments and risk registers.
Engage with regulators and external bodies.

Risk & Regulatory

Identify and manage information governance and cyber risks.
Ensure alignment with FCA requirements and strong customer outcomes.

What you'll need:

Strong expertise in UK GDPR and practical experience with DPIAs, DSARs, and breaches.
Experience implementing cyber or data governance frameworks (e.g. Cyber Essentials Plus, ISO 27001).
Proven people management within technical or compliance teams.
Ability to translate complex risk into clear, board-level communication.
Experience creating governance policies, standards, and frameworks from scratch.
Strong stakeholder management across business, legal, and technology.
Experience with incident response planning, risk management, and audit readiness.
Understanding of AI governance and data platform controls (ideally Databricks).
Experience managing supplier security risk.
Knowledge of FCA expectations within financial services.
Excellent communication, organisation, and prioritisation skills.

Our Benefits

Hybrid working – 2 days in the office and 3 days working from home
25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
Discretionary annual bonus
Pension scheme – 5% employee, 6% employer
Flexible working – we will always consider applications for those who require less than the advertised hours
Flexi-time
Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
Electric vehicle – salary sacrifice scheme
100’s of exclusive retailer discounts
Professional wellbeing, health & fitness app - Wrkit
Enhanced parental leave, including time off for IVF appointments
Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
Life Assurance - 4 times your salary
25% Car Insurance Discount
20% Travel Insurance Discount
Cycle to Work Scheme
Employee Referral Scheme
Community support day

About Somerset Bridge Group

Somerset Bridge Group is dedicated to delivering fair products and innovative services in the insurance industry. Our group focuses on underwriting, broking, and claims handling to provide sustainable and innovative insurance solutions. Somerset Bridge Insurance Services Limited, operating under GoSkippy and Vavista, offers insurance coverage to over 700,000 customers. Somerset Bridge Limited handles underwriting and claims, processing almost 50,000 claims annually. Somerset Bridge Shared Services Limited provides essential support functions to ensure operational efficiency and compliance. With a strong commitment to values, culture, and customer service excellence, Somerset Bridge Group is recognised for its industry awards and growth. Join us to be part of a dynamic team that fosters creative thinking and personal development.

We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.

Equal Opportunity Employer

Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.

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Refine Your Search

senior technical support jobs in newcastle upon tyne, twr

Information Governance Manager

Audit Senior

Technical Facilities Manager

Business Applications Technical Lead

Change Manager

ITSM Problem Manager

Senior Technical Business Analyst

Audit Senior

Senior Engineer (Networks and Connectivity)

Integration Analyst

Commis Chef

Chemical and Biological Lab Technician

Senior DevOps Engineer

DevOps Engineer - Gateshead or Leeds

Associate - Catastrophic Loss

Audit Senior

Part Time Academy Coach

Senior/Principal Geoenvironmental Engineer

Operational Reporting and Insights Officer

Data Compliance Officer

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