Cobalt business park Work, Jobs in Newcastle Upon Tyne (with Salaries)

Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
- Customer service
Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- AWS
- APIs
Senior Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Salesforce
- AWS
Account Manager
Cybit —Newcastle upon Tyne
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Learning Design Specialist
Northumbria Police —Ponteland
- £42,861 - £49,716 a year
- Full-time
- Travel
- Mentoring
- AI
- Work from home
- Employee discount
9d
Business Development Manager
Green Zone Surveys —Wallsend
- Full-time
- Hybrid work
- Business development
- Travel
- HVAC
- Work from home
- Employee discount
Quick apply
Automation Tester - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Java
- Agile
Account Development Manager
Cybit —Newcastle upon Tyne
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
Enviroduct Cleaning —Wallsend
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Business development
- Free parking
- Employee discount
Quick apply
5d
Content Designer - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Agile
- Communication skills
- Negotiation
Java Developer - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Java
Technology Delivery Lead - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Agile
Business Development Manager
Vadella —Wallsend
- Hybrid work
- Business development
- Travel
- HVAC
- Free parking
- Employee discount
Quick apply
10d
Account Manager
Vadella —Wallsend
- Hybrid work
- CRM software
- Business development
- IT
- Free parking
- Employee discount
Quick apply
10d
User Researcher - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
HR Staff Bank Advisor
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Tyneside
- £25,760 - £27,476 a year
- Weekend availability
11d
Senior Java Developer - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- Computer Science
- DevOps
Technical Architect - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- DevOps
- Presentation skills
- Mentoring

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cobalt business park jobs near newcastle upon tyne

Customer Support Expert (Technical Support)

Sage -
Newcastle upon Tyne

Apply Now

Job details

From £28,000 a year

Benefits

Paid volunteer time

Qualifications

Sage
Customer service
Technical support
Customer support

Full job description

Job Description

They have questions, you have answers! When customers call Sage to solve their complex technical issues, they’ll trust you to fix them in a simple, easy to follow way. This means deeply understanding both their business and our software and then efficiently communicating solutions. Bring your experience in a customer service role and confidence in learning new, deeply complex software.

Hybrid – 3 days in our Newcastle office (global headquarters)

Salary – starting at £28,000, annual bonus up to 10%, monthly perks valued at up to £750

Assessment – look for an email after you apply inviting you to complete your application

Join our careers event on Thursday 16th July to explore Customer Services at Sage, learn about our opportunities, and meet the team in a relaxed setting!

Secure your place here - https://www.eventbrite.co.uk/e/discover-a-career-in-customer-services-at-sage-tickets-1990467832870

Key Responsibilities

Your day-to-day:

Each day, you’ll be a lifesaver to customers speaking to them on an inbound call line to solve their technical and complex problems. It’ll be up to you to get to know their business, build rapport, and help them get back on track with their product. You’ll be a product expert, able to spot fixes and recommend additional Sage products to save them time and effort.

How people describe you:

You’re logical, resilient, and can get your point across in a non-assertive way. You enjoy storytelling, and you’re good at it too. Not only that, but you are excellent at listening and like giving your advice. The complexity of technology doesn’t intimidate you, in fact you seek ways to learn more about it. You bounce back after failures and setbacks, and like hearing about how you can improve.

On-the-job training:

You’ll embark in a 6-week classroom training plus receive ongoing coaching. You deserve to feel the satisfaction of speaking to customers with confidence, so we’ve put a lot into this training programme. It will equip you to embody our values – human, simplicity, trust, and bold – in every customer call.

Meet the team:

They’re a top-rated contact centre in Cobalt Business Park. Not only that, the company as a whole was awarded #15 on the Financial Times’ Best Places to Work in the UK. You’ll work alongside people who are technical-minded and embrace the variety that each call brings. They’re supported by managers who care so they can keep caring for customers.

Career growth:

We advocate for promoting internally - whether that’s staying in the same function or exploring a new one. Colleagues are empowered to tap into Talent Marketplace, our internal platform for development opportunities and creating career goal roadmaps.

5 paid days for volunteering:

Through Sage Foundation, you can donate your skill-based support or manual labor to causes you care about 5 days per year.

What to expect after you apply:

Look for an email inviting you to take an online assessment. Yes, we know this is another step that takes time. However, it actually will save you time in the long run – think of it as a way to instantly tell the hiring team about your personality and skills without having to wait for an interview.

Your benefits:

Starting salary of £28,000

Annual bonus up to 10%, along with monthly perks valued at up to £750

33 days holidays (including bank holiday entitlement)

Comprehensive health, dental and vision coverage

Work away scheme for up to 10 weeks a year

On-going training and professional development

Paid 5 days yearly to volunteer through our Sage Foundation

#LI-AD1

Apply Now

Refine Your Search

cobalt business park jobs in newcastle upon tyne

Customer Support Expert (Technical Support)

Business Analyst - Newcastle

Senior Business Analyst - Newcastle

Account Manager

Learning Design Specialist

Business Development Manager

Automation Tester - Newcastle

Account Development Manager

Account Manager

Content Designer - Newcastle

Java Developer - Newcastle

Technology Delivery Lead - Newcastle

Business Development Manager

Account Manager

User Researcher - Newcastle

HR Staff Bank Advisor

Senior Java Developer - Newcastle

Technical Architect - Newcastle

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