Head of community engagement Work, Jobs in Newcastle Upon Tyne (with Salaries)

Head of Strategic Channels
Nationwide Building Society —Newcastle upon Tyne
- Up to £150,000 a year
- Full-time
- Financial services
11d
Deputy Head of External Affairs
Infected Blood Compensation Authority —Newcastle upon Tyne
- £58,655 a year
- Full-time
- Presentation skills
- Travel
- Business
- Annual leave
11d
Area Manager North England (Welfare )
The Fishermen's Mission —North Shields
- £39,116.15 a year
- Full-time
- CRM software
- Management
- Data analysis skills
- Work from home
- Bereavement leave
Quick apply
Head of Department - Digital and Games
Gateshead College —Gateshead
- £54,163 - £57,458 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Employee assistance programme
7d
Faculty Engagement Librarian
Newcastle University —Newcastle upon Tyne
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Project management
- University
- Bachelor's degree
9d
Department Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Doctoral degree
- Administrative experience
- Project management
- Annual leave
- Employee assistance programme
Lead Recruitment Manager
Reed In Partnership —Newcastle upon Tyne
- £34,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Flexible schedule
Communications Partner - 9 months fixed term
Newcastle Building Society —Newcastle upon Tyne
- £41,668 - £57,542 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
7d
Head of Men's Football
Gateshead College —Gateshead
- £29,291 - £31,789 a year
- Full-time
- Teaching
- Employee assistance programme
8d
Head of Climate Strategy
Arriva Limited —Sunderland
- Analysis skills
- Presentation skills
- Accounting
Quick apply
18h
Assistant Professor (Education)
Durham University —Durham
- £56,535 a year
- Part-time
- Doctoral degree
- University
- Communication skills
Assessment Design Lead
NCFE —Newcastle upon Tyne
- Up to £34,680 a year
- Hybrid work
- No degree
- Organisational skills
- Teaching
- Annual leave
- Employee assistance programme
1d
Commercial Strategy & Business Development Lead
Newcastle University —Newcastle upon Tyne
- £58,225 - £61,759 a year
- Full-time
- University
10d
Operations Manager (North)
Everyman Media —Newcastle upon Tyne
- Full-time
- Hospitality
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Assistant Lecturer (with Mentorship)
UK MANAGEMENT COLLEGE —Sunderland
- £30,000 - £35,000 a year
- Monday to Friday
- English
- Education
- No degree
Quick apply
NICRE Rural Innovation Associate
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- Hybrid work
- Laboratory experience
- English
- Microsoft Office
11d
Head of ESG Compliance & Reporting
Arriva Limited —Sunderland
- Analysis skills
- Communication skills
Quick apply
18h
Lecturer in Law
Newcastle University —Newcastle upon Tyne
- £41,064 a year
- Full-time
- Doctoral degree
- University
- Bachelor's degree
8d
Teaching Fellow in Political Theory
Durham University —Durham
- £38,784 - £46,049 a year
- Full-time
- Doctoral degree
- Administrative experience
- University
- Annual leave
- Employee assistance programme
7d
Sales Development Representative
One Utility Bill —Newcastle upon Tyne
- £29,875 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Time management
- Annual leave
- Employee assistance programme
Quick apply

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Head of Strategic Channels

Nationwide Building Society -
Newcastle upon Tyne

Apply Now

Job details

Permanent | Full-time
Up to £150,000 a year
11 days ago

Benefits

Company pension
Private medical insurance
Paid volunteer time

Qualifications

Financial services
Customer acquisition

Full job description

Location
Newcastle
Other Locations

Chester

Glasgow

Leeds

London / Greater London

Swindon / Wiltshire

Northampton / Northamptonshire

Bournemouth / Dorset

Wakefield / West Yorkshire

Sheffield / South Yorkshire

Dunfermline / Fife Region

Edinburgh

Birmingham / West Midlands

Norwich / Norfolk

Worthing

Maidstone

Cardiff

Glasgow / Glasgow City

Belfast / Antrim

Manchester

Salary

Up to £150,000

Contract

Permanent ( Full Time
)

Reference
3738
Closing Date
13 July 2026
Job description

We are seeking a commercially minded, strategic, and high-performing leader to join our Unsecured Lending Leadership Team as Head of Strategic Channels. This role is responsible for leading the performance and development of our strategic distribution channels, including key partnerships and aggregators, to deliver sustainable growth, strong customer outcomes, and seamless journeys across both digital and non-digital channels. You will play a pivotal role in shaping channel strategy, leading a high-performing team, and working collaboratively across the wider business to support Nationwide’s growth ambitions.

As Head of Strategic Channels, you will oversee growth and performance across Nationwide’s strategic unsecured lending distribution channels. This includes accountability for key strategic partnerships, as well as shaping and delivering the aggregator strategy to drive strong commercial outcomes and seamless customer experiences.

Working as part of the Unsecured Lending Leadership Team, you will play a critical role in delivering Nationwide’s growth ambitions. You will lead a high-performing team, drive productivity and engagement, and collaborate closely across the wider function and the Society. You will balance commercial performance with excellent customer outcomes, ensuring our channels remain effective, competitive, and aligned with strategic priorities.

We are happy to consider flexible working approaches to help you perform at your best.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You will lead the growth and performance of the credit card portfolio across key partner and distribution channels, driving strong commercial results while delivering excellent customer outcomes. Working closely with internal teams and external partners, you will shape channel strategy, enhance customer journeys, and identify opportunities to grow the portfolio.

You will also build and manage key commercial relationships, influence senior stakeholders, and ensure plans are executed effectively in a fast-paced environment. In addition, you will lead a high-performing team and help define the strategic direction for future growth.
About you

You will have:
Significant senior leadership experience within financial services, with a strong track record of delivering commercial growth and performance outcomes.

Proven experience in leading third-party partnerships and distribution channels, including aggregators and other high-volume acquisition routes.

Demonstrated success in delivering ambitious sales, revenue, or portfolio growth targets within a complex, matrix-managed organisation.

Strong track record of building effective relationships and influencing senior stakeholders, both internally and externally, to achieve business objectives.

Proven ability to develop and execute channel, distribution, or partnership strategies that enhance customer acquisition and commercial performance.

Extensive experience in leading, developing, and motivating high-performing teams within a senior leadership role.

Strong knowledge of the UK unsecured lending market, including the regulatory environment relevant to customer acquisition and distribution.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

30 days holiday, pro rata

Access to private medical insurance

A highly competitive pension to help you build a strong foundation for retirement

Access to an annual performance-related bonus

Training and development to help you progress your career

A great selection of additional benefits through our salary sacrifice scheme

Life assurance to provide peace of mind for you and your loved ones in the event of your death

Wellhub – access to a range of free and paid options for health and wellness

Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Apply Now

Refine Your Search

head of community engagement jobs in newcastle upon tyne

Head of Strategic Channels

Deputy Head of External Affairs

Area Manager North England (Welfare )

Head of Department - Digital and Games

Faculty Engagement Librarian

Department Manager

Lead Recruitment Manager

Communications Partner - 9 months fixed term

Head of Men's Football

Head of Climate Strategy

Assistant Professor (Education)

Assessment Design Lead

Commercial Strategy & Business Development Lead

Operations Manager (North)

Assistant Lecturer (with Mentorship)

NICRE Rural Innovation Associate

Head of ESG Compliance & Reporting

Lecturer in Law

Teaching Fellow in Political Theory

Sales Development Representative

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