Claims lead Work, Jobs in Newdigate, Sry (with Salaries)

Personal Injury Handler (12 Month FTC)
1st Central —Haywards Heath
- £33,000 - £37,000 a year
- Full-time
- Computer literacy
- Writing skills
- Continuous improvement
Head of Operational Performance
DHL Supply Chain —Gatwick Airport
- Analysis skills
- Continuous improvement
- Analytics
6d
Direct Home Portfolio UW Lead
Ageas —Reigate
- £54,000 - £80,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Team management
5d
Lead Data Product Owner
Claims Recruitment Services —Reigate
- Conflict management
Operations Manager
M Group —Crawley
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quality Assurance & Regulatory Affairs Executive - Maternity Cover
TensCare Ltd —Epsom
- £35,000 - £42,500 a year
- Temporary
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Team management
- Profit sharing
- Work from home
Quick apply
Claims Analytics Lead
Ageas —Reigate
- Full-time
- School
5d
Property & Development Lead
Yum! Brands —Woking
- Hospitality
- Management
- Quick service & fast food restaurant
- Employee discount
- Gym membership
Paralegal, 12m FTC – Personal Injury
moorebarlow —Guildford
- Temporary
- Communication skills
- Annual leave
5d
Care Home Manager
The Abbeyfield Society —Horsted Keynes
- £45,000 - £51,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Projects Coordinator
Indesign Bathrooms —Richmond
- £15.00 - £17.50 an hour
- Part-time
- In-person
- Communication skills
Quick apply
Compliance Manager
Wild Nutrition —Lewes
- £50,000 - £60,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Standards and Excellence Coordinator
M Group —West Byfleet
- Continuous improvement
- Analytics
- Annual leave
- Employee assistance programme
Procurement Manager
Saputo Inc. —Weybridge
- Full-time
- In-person
- Free parking
- Work from home
Disrepair Officer
Lewisham Council —London
- £44,235 - £45,852 a year
- Full-time
- Communication skills
- Employee discount
11d
SHE Advisor
M Group —Brighton
- £40,000 - £50,000 a year
- Computer literacy
- Continuous improvement
- Annual leave
- Employee assistance programme
13d
Head of Credit Hire
The Granite Group —Sevenoaks
- £63,774 - £79,228 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Flexible schedule
Quick apply
Client Service Delivery specialist - Group Risk & Healthcare
Aon Corporation —Farnborough
- Full-time
- Hybrid work
- Presentation skills
- Work from home
Marketing Campaign & Content Manager
Colosseum Dental UK —Crawley
- Full-time
- Social media management
- Data analysis skills
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Associate Director-Risk
WTW —Reigate
- Full-time
- Travel
- Annual leave
- Work from home

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claims lead jobs near newdigate, sry

Personal Injury Handler (12 Month FTC)

1st Central -
Haywards Heath

Apply Now

Job details

Full-time | Fixed term contract
£33,000 - £37,000 a year

Qualifications

Customer service call handling
Computer literacy
Writing skills
Complaint handling
Numeracy
Insurance claims handling experience
Continuous improvement
Computer skills
Customer interaction
Fraud prevention and detection
Outbound calling
Communication skills
Personal injury claims handling
Negotiation
Time management

Full job description

Location:

Haywards Heath

Salary:

£33,000 to £37,000, depending on experience

Department:

Operations

At 1st Central, everything starts with our people.

As one of the UK’s leading motor and home insurers, we use smart technology, data and great service to make insurance fast, fair and simple for over 1.4 million customers. We’re proud to create an environment where people feel supported, trusted and able to grow - whether that’s developing new skills, taking on fresh challenges or making a real impact every day. If you’re looking for a role where you can make a difference, we’d love to hear from you.

Do you have third-party injury claims experience? Are you a logical thinker and keen to progress your career in a dynamic and fast growing insurer? Do you enjoy negotiating and managing a claim to a conclusion with strong knowledge of relevant legal jurisdictional rules and protocols? Well look no further!

We’re looking for a Personal Injury Handler to join our Personal Injury team on a 12-month fixed term contract based in either Salford Quays, Manchester or Haywards Heath, West Sussex office.

This role is all about being assertive, playing a key role in supporting the customer through their PI claims journey from initial contact to case resolution, you’ll be an expert in your field showing empathy and building strong working relationships.

Core skills we’re looking for to succeed in the role:

Investigative mindset: Skilled at gathering facts, reviewing legal documents and investigating claims to build strong cases.
Excellent communication: Able to communicate clearly with clients, insurers and Claimant solicitors.
Negotiation: Confident negotiating with insurers and other parties to reach fair settlements.
Deadline driven: Able to manage key claim deadlines and respond promptly to meet legal requirements.

Working flexibly, you'll spend the first 3 months in the office full-time for training and support, then hybrid begins with 4 days at home and 1 day in the office. But if you prefer to be in the office more, that's good with us too.

What’s Involved:

You’ll proactively triage and process MoJ/OIC portal claims from the outset to conclusion of “stage 1”
You’ll own and manage a portfolio, of Personal Injury claims submitted via the OIC/MoJ portals from receipt of new claim through to conclusion contacting policyholder’s, witnesses, Third Party Insurers to assess and agree liability keeping our policyholders informed on progress and managing expectations as and when required
You’ll manage inbound and outbound phone calls
You’ll ensure that all files are reserved accurately and promptly in accordance with our reserving philosophy
You’ll effectively assess basic liability decisions
You’ll effectively negotiate, as appropriate, with customers, suppliers, Unrepresented Claimants rand all relevant Third-Party representatives
You’ll promptly identify potential fraud indicators which require referral
You’ll ensure that any bodily injury claims with potential large loss indicators are referred promptly
You’ll ensure all continuous improvement ideas are raised via the Team leader or Technical Lead.
You’ll develop and maintain effective relationships with colleagues
You’ll be responsible for own personal development requirements in specialist area, by attending all training sessions to ensure understanding of technical issues
You’ll ensure that all expressions of dissatisfaction are registered in accordance with FCIM’s complaint procedure
You’ll achieve all personal objectives, Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s)
You’ll carry out duties, activities and tasks as directed within the Claims and Fraud pillar to ensure all departments perform effectively and efficiently and meet the demands of First Central’s customers and any third parties

Experience & Knowledge

Experience of handling personal injury claims including indemnity validation, accurate reserve setting, liability resolution. fraud detection and large loss indicators,
Experience of managing inbound and outbound calls
Knowledge of claimant representatives (KYO/ Non KYO)
Knowledge of liability assessment
Knowledge of working with the OIC portal preferred
Experience of working in a team environment

Skills

Effective communication skills, both verbal and written using everyday methods of communication
Negotiation and influencing skills
Good time management and organisation skills
Good assertive skills
Good time management and organisation skills with the ability to prioritise work
Problem-solving skills with the ability to adopt a logical approach to resolving problems
Good customer service skills
Good numeracy and literacy skills
Computer literate
Good Continuous Improvement tools and techniques
Manages Customers expectations and can identify a complaint and understand the escalation process.

Behaviours

Tenacious and able to negotiate.
Customer focussed
Takes initiative to make decisions
Self-motivated and enthusiastic
Able to evidence a thorough approach to claims handling
Emphasis on attention to detail and accuracy
Ability to work on own initiative and equally collaborate with others internally or externally
Flexible approach and positive attitude
An organised and proactive approach
Confident in presenting complex information in a clear and concise manner
Strives to deliver performance targets and drive business improvements to contribute to the success of the business

Ready to join us?

We’re looking for talented people who want to make a real impact for our customers, colleagues and business. Apply today and discover where a career at 1st Central could take you.

To find out more about careers at 1st Central, take a look here

Apply Now

Refine Your Search

claims lead jobs in newdigate, sry

Personal Injury Handler (12 Month FTC)

Head of Operational Performance

Direct Home Portfolio UW Lead

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Operations Manager

Quality Assurance & Regulatory Affairs Executive - Maternity Cover

Claims Analytics Lead

Property & Development Lead

Paralegal, 12m FTC – Personal Injury

Care Home Manager

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Compliance Manager

Standards and Excellence Coordinator

Procurement Manager

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SHE Advisor

Head of Credit Hire

Client Service Delivery specialist - Group Risk & Healthcare

Marketing Campaign & Content Manager

Associate Director-Risk

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