Business associate Work, Jobs in Newnham, Wor (with Salaries)

Associate Customer Relationship Manager
nGeneration —Bromsgrove
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Neurodevelopmental Service Lead (Adult ASD Service)
Worcestershire Workforce —Redditch
- £62,321 - £72,416 a year
- Part-time
- Psychology
- In-person
- Leadership
- Free parking
Quick apply
10d
Associate Product Manager
Open GI —Worcester
- Full-time
- Hybrid work
- Bachelor's degree
- APIs
- Agile
- Employee assistance programme
- Employee discount
Quick apply
2d
Associate Product Manager
Open GI Limited —Worcester
- Bachelor's degree
- APIs
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Nights Associate
The Green Dragon Hotel —Hereford
- From £12.81 an hour
- Full-time
- Hospitality
- Bar
- Customer service
Quick apply
Sales Associate
Ernest Jones —Hereford
- £12.71 an hour
- Part-time
- Employee discount
9d
Associate Director - Acquisitions, Compliance & Maintenance
Dudley Metropolitan Borough Council —Dudley
- £108,015 - £118,680 a year
- Full-time
- Hybrid work
- Construction
- Communication skills
Self Employed Delivery Driver
TGB Logistics Ltd —Droitwich
- Up to £780 a week
- Full-time
- Sales
- Customer service
- Driving
- Free parking
Quick apply
6d
Asset Experience Associate
NAA-Jones Lang LaSalle Resources —Worcester
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
8d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Dudley
- £3,800 a month
- Full-time
- Sales
Quick apply
Associate Director of Consultancy
Headland Archaeology —Hereford
- £58,275 - £67,550 a year
- Full-time
- Hybrid work
- Driving
- IT
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
9d
Private Client Solicitor
Eventus Recruitment Group —Ludlow
- £50,000 - £65,000 a year
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Commercial Manager
Innovus —Worcester
- Full-time
- Project management
- Organisational skills
- Contracts
Quick apply
Assistant Store Manager
Footasylum —Brierley Hill
- Organisational skills
- Communication skills
10d
Dental Practice Manager
Central Hereford Dental Care / Saxon Dental Care —Hereford
- From £16 an hour
- Full-time
- Management
- Travel
- In-person
- Employee discount
Quick apply
Corporate Tax Associate - Graduate Programme
Ballards LLP —Droitwich
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
4d
IT Support Apprentice
Bosch Group —Worcester
- Full-time
- Microsoft Office
Quick apply
8d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Dudley
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Periodontist
Bupa Dental Care —Worcester
- Part-time
- Free parking
Real Estate - Principal Associate (Construction)
Higgs LLP —Brierley Hill
Quick apply

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business associate jobs near newnham, wor

Associate Customer Relationship Manager

nGeneration -
Bromsgrove

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As an Associate Customer Relations Manager (ACRM), you will play a pivotal role in ensuring the satisfaction of our clients by helping Account Managers, manage their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as a point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Assist with Administration tasks for the Account Management team and the Business Support Team.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Assist with managing customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Possibility of attending customers head office as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £28,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

business associate jobs in newnham, wor

Associate Customer Relationship Manager

Neurodevelopmental Service Lead (Adult ASD Service)

Associate Product Manager

Associate Product Manager

Nights Associate

Sales Associate

Associate Director - Acquisitions, Compliance & Maintenance

Self Employed Delivery Driver

Asset Experience Associate

JUNIOR SALES ADVISOR

Associate Director of Consultancy

Private Client Solicitor

Commercial Manager

Assistant Store Manager

Dental Practice Manager

Corporate Tax Associate - Graduate Programme

IT Support Apprentice

JUNIOR SALES CONSULTANT

Periodontist

Real Estate - Principal Associate (Construction)

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