Client services occupations Work, Jobs in Newnham, Wor (with Salaries)

Senior Administrator
Hudson Kapel Fleet Solutions —Worcester
- £30,000.00 - £33,839.58 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
11d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Onboarding Advisor
Culligan UK limited —Wolverhampton
- £25,610 a year
- Full-time
- Employee assistance programme
- Sick pay
Quick apply
Customer Success Specialist
DeterTech —Telford
- £27,000 - £30,000 a year
- Temporary
- Sales
- Customer service
Associate Customer Relationship Manager
nGeneration —Bromsgrove
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Service Advisor
Quanex —Wolverhampton
- Full-time
- Salesforce
- IT
- Communication skills
- Employee assistance programme
Quick apply
6d
Customer Support Representative
Avensys UK Ltd —Kidderminster
- £26,000 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
- Sick pay
11d
Customer Success Specialist - Telford (6 month FTC)
DeterTech —Telford
- £27,000 - £30,000 a year
- Sales
- Customer service
Quick apply
Contract Liaison Officer
Novus Property Solutions Ltd —Hereford
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
13d
Customer Service Administrator
CML —Telford
- £27,904 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
8d
Renewals Co-ordinator
Hall & Kay —Birmingham
- Full-time
- Customer service
- Organisational skills
- Contracts
Quick apply

Other jobs to consider

Find your next job by exploring related positions.

Wedding Event Manager
Unique Venues —Bromyard
Outgoing personality, interested and enthusiastic (whilst also a good listener) with good telephone and client meeting manner.
£13.65 an hour
Quick apply
1d
Client Services Manager
Deans Wealth Management —Stafford
We’re looking for an experienced *Client Services Manager* to become the driving force behind an outstanding client experience.
£30,000 - £35,000 a year
Quick apply
7d

I want to receive the latest job alerts for client services occupations in newnham, wor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services occupations jobs near newnham, wor

Customer Service Representative jobs in Wolverhampton

Senior Administrator jobs in Worcester

Contract Coordinator jobs in Birmingham

Customer Support Representative jobs in Stoke On Trent St4

Customer Support Representative jobs in Coventry

Library Support Assistant jobs in Birmingham

Airport Customer Service jobs in Heathrow

It Support jobs in Derby

Customer Support Representative jobs in Speke

Customer Support Representative jobs in Glasgow

Customer Service jobs in Portsmouth

Customer Success Specialist jobs in Edinburgh

Customer Success Manager jobs in London

Home Based Customer Service jobs in Milton Keynes

Customer Success Specialist jobs in London

Immediate Start Customer Service jobs in Leeds

Customer Service Representative jobs in Stafford

Part Time Customer Service jobs in London

Customer Service Representative jobs in Maidstone

Customer Service Representative jobs in Huddersfield

Senior Administrator

Hudson Kapel Fleet Solutions -
Worcester

Quick apply

Job details

Permanent | Full-time
£30,000.00 - £33,839.58 a year
11 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company events
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
Accounting
Payroll
Communication skills

Full job description

Overview

We are looking for an experienced Client Services Senior Administrator to join our fast-growing team at Hudson Kapel Fleet Solutions, helping to provide excellent Customer Service and Vehicle Management to large corporations.

The Client Services Senior Administrator will be responsible for providing a high level of Customer Service, professionalism, and organisation to the department to ensure SLA’s and customers’ needs are met.

You will be someone that enjoys working in a fast-paced environment with a hands-on attitude, a team player who proactively suggests areas for change and improvement within the department.

Responsibilities:

Dealing with emails and customer queries within a timely manner
Loading of vehicle movements with logistics suppliers
Liasing with the Inspection Team and parts suppliers to price up and action vehicle inspection reports for the customer
Liasing with customers to provide requested information or updating customer systems
Managing of vehicles VOR to ensure the vehicle has as little downtime as possible and meet customer KPI’s
Quoting, ordering, receiving in and returning parts as requested
Monitoring any parts on back order
Booking windscreens, dealers and processing any other requests from the customers such as recalls, adhoc tasks
Monitoring of backordered parts, on holds or vehicles offsite/undergoing third party repairs
Liasing with other areas of the business to ensure vehicles are processed accordingly
Actioning any upgrades/downgrades of repairs or additional auth vehicles
Communicating with the customer to distribute Passport Imagery inspections
Providing relevant information and reporting to other areas of the business such as vehicle releases, pull lists, salvage vehicles
Internal and external reporting for other employees in the business and customer requirements
Work with Management to discuss and develop system and site processes and improvements
Actioning any QC fails or outbound movement failures to ensure a quick turnaround
Monitor KPI agreements with the customer to ensure these are being met
Provide a point of initial escalation for the customer
Monitor internal written procedures to ensure they are kept up to date with any changes made
Monitoring workloads, supporting the team where necessary

Requirements:

Excellent communication skills
Able to meet targets and deadlines
Ability to work effectively under pressure
Be able to work as part of a team
Maintain a positive working relationship with all members of staff
Self-motivated

Other Requirements:

To action any other reasonable request from your Line Manager or Company Director and assist the team as applicable.

To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of the job

Pay: £30,000.00-£33,839.58 per year

Benefits:

Company events
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in newnham, wor

Senior Administrator

Customer Relationship Manager

Onboarding Advisor

Customer Success Specialist

Associate Customer Relationship Manager

Customer Service Advisor

Customer Support Representative

Customer Success Specialist - Telford (6 month FTC)

Contract Liaison Officer

Customer Service Administrator

Renewals Co-ordinator

Other jobs to consider

I want to receive the latest job alerts for client services occupations in newnham, wor

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected