customer service manager Work, Jobs in newport, nwp (with Salaries)

Assistant Manager
Wickes —Newport
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
Customer Service Manager - Caerphilly
Morrisons —Caerphilly
- Hospitality
- Team management
- Employee discount
Quick apply
14d
Team Leader
Card Factory —Cardiff
- £13 an hour
- Leadership
Sales Office Manager
Rubix —Newport
- Full-time
- Sales
- Customer service
Store Manager
Sunglass Hut —Cardiff
- Microsoft Office
- Retail management
VacancyTitle: Sales Office Manager
Rubix —Newport
- Full-time
- Sales
- Customer service
Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Management
- Supervising experience
- Mentoring
- Employee discount
Assistant Shop Manager
Bravissimo —Cardiff
- £29,055 a year
- Full-time
- Management
- Employee discount
Quick apply
Store Manager
Heron Foods —Newport
- £30,920 a year
- Full-time
- Customer service
- Retail management
Quick apply
1d
Technical Admin Team Leader (12 months Fixed Term)
The Keystone Group —Cwmbran
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
Quick apply
2d
Lead Online Manager
Sainsbury's —Newport
- From £36,250 a year
- Management
- Leadership
- Employee discount
6d
Assistant Manager
Starbucks —Cardiff
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Customer Service Team Lead
Starling —Cardiff
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Technical Admin Team Leader (12 months fixed term)
Keystone Group —Cwmbran
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
12d
Regional Account Manager
SunbeltRentals —Cardiff
- Negotiation
Quick apply
Contact Centre Team Manager
BUUK Infrastructure —Cardiff
- £34,143 a year
- Hybrid work
- Microsoft Excel
- Management
- Customer service
8d
Customer Liaison Manager
Keepmoat Homes —Bristol
- Full-time
- Customer service
- Organisational skills
- Employee discount
Customer Enablement Manager
LexisNexis Risk Solutions —Cardiff
- Full-time
- Management
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
Deputy Manager – Sales & Customer Experience Lead - Weston Super Mare
Family Adventures Group —Weston-super-Mare
- £15.28 an hour
- Full-time
- Sales
- Supervising experience
- Organisational skills
Quick apply
Branch Manager
Connells Group —Newport
- Leadership
Quick apply
8d

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Assistant Manager

Wickes -
Newport

Apply Now

Job details

Full-time

Benefits

Company pension
Employee discount

Qualifications

Driving Licence
Leadership
Communication skills

Full job description

Our Store Assistant Managers are at the heart of our stores. This is a fast-paced, hands-on role where no two days are the same. You’ll lead from the front, support your team, and keep everything running smoothly. All while delivering a brilliant experience for our customers.

If you’re looking for a role where you can grow, take ownership and progress your career this could be the opportunity for you.

With plans to expand from 230 to 300 stores by 2030, we’re investing in our future, creating more opportunities for our colleagues to progress.

The role

As a Store Assistant Manager, you’re the go-to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you’re supporting a delivery, or solving a customer issue. It’s a role that keeps you moving, thinking and leading all day.

You’ll play a key part across all areas of the store, including:

Supporting the Store Managers
Leading the store in the Store Manager’s absence
Delivering results through sales and exceptional service
Inspiring and supporting colleagues to deliver great customer service
Ensuring the store safety, compliance and operational excellence for everyone
Managing day-to-day operations

At Wickes, we operate across four key areas of the store:

Helping customers find what they need (self-serve)
Supporting larger home projects from design to installation (showroom)
Delivering great service through our sales teams (assisted selling)
Making sure orders are fulfilled smoothly (order fulfilment)

It’s a varied, hands-on role where you’ll build real leadership experience and learn every part of our business.

About you

You’ll thrive in this role if you enjoy variety and a fast-paced environment. This is a role for someone who’s comfortable taking ownership. We’re looking for someone who:
Has experience in a customer-facing environment
Can lead and motivate a team, even during busy or challenging days
Is organised, adaptable and solutions-focused
Brings strong communication and people skills
Takes pride in delivering a great customer experience

Experience in retail, trade, or a similar environment is essential. But it’s only as important as your behaviour and mindset.

What you’ll bring

A hands-on approach and willingness to get stuck in across all areas of the store
Problem-solving skills and resilience in a fast-moving environment
The ability to balance customer needs, team support and operational priorities
Confidence using systems and technology in day-to-day tasks
A full UK driving licence and flexibility to support nearby stores when needed

What we offer

We’ll support you to grow and develop your leadership skills, with real opportunities to progress.
Up to 7.5% annual bonus + up to £300 per month gainshare bonus
6% pension contribution matched
Up to 35 days’ holiday including bank holidays
20% colleague discount
Save-as-you-earn scheme
Life assurance
Access to Digital GP and wellbeing support
Discounts and cashback across a wide range of retailers

And you’ll be part of a supportive, down-to-earth culture where people genuinely look out for each other.

A few things to know

This is a hands-on role.
You may occasionally support nearby stores, so some flexibility and travel is needed.
Flexible working can be discussed as part of your application.

What to do next

If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we'd love to hear from you.

Apply today.

If you need any reasonable adjustments during the application process, please let us know here. This form is only for adjustment. General enquiries or direct CV submissions won't be accepted

Apply Now

Refine Your Search

customer service manager jobs in newport, nwp

Assistant Manager

Customer Service Manager - Caerphilly

Team Leader

Sales Office Manager

Store Manager

VacancyTitle: Sales Office Manager

Client Services Manager

Assistant Shop Manager

Store Manager

Technical Admin Team Leader (12 months Fixed Term)

Lead Online Manager

Assistant Manager

Customer Service Team Lead

Technical Admin Team Leader (12 months fixed term)

Regional Account Manager

Contact Centre Team Manager

Customer Liaison Manager

Customer Enablement Manager

Deputy Manager – Sales & Customer Experience Lead - Weston Super Mare

Branch Manager

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