Helpdesk operator Work, Jobs in Newry, Dow (with Salaries)

IT Support Engineer
CLdN Ports Liverpool —Newry
- From £1 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Sick pay
Quick apply
1d
Helpdesk Operator
Mitie —Lurgan
- £13.45 an hour
- Overtime
- Free parking

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IT Support Engineer
CLdN Ports Liverpool —Newry
Must hold a valid driving licence. Ideally you will be qualified to minimum CompTIA A+. Experience of working in a similar role for a minimum of 2 years.
From £1 a year
Quick apply
1d
Helpdesk Operator
Mitie —Lurgan
Updating all customers with professional email etiquette. Assist with scheduling team updates to customers. Ensure any complaints received are dealt with in a…
£13.45 an hour

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IT Support Engineer

CLdN Ports Liverpool -
Newry

Quick apply

Job details

Permanent | Full-time
From £1 a year
1 day ago

Benefits

Cycle to work scheme
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Technical support
IT support
Communication skills
CompTIA A+

Full job description

About CLdN

CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1928, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea roll-on / roll-off (ro-ro) connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfils its mission: to excel as an integrated provider of maritime links.

CLdN RoRo Ireland Ltd. wish to recruit an IT Support Engineer to work at our busy and expanding Ro-Ro Terminal. The ideal candidate will have experience in a similar role and have a flexible, professional and pro-active approach to work.

The role

To provide local and remote IT support for all Irish and UK sites:

Maintenance and installation on the wireless & network infrastructure
PC’s and associated IT equipment
All software packages used on company systems
CCTV and Access Control Systems

To provide IT support to vessels operated by the company:

Maintenance and installation on the wireless & network infrastructure
PC’s and associated IT equipment
All software packages used on company systems

Other duties and responsibilities:

Proactively monitor and respond to incoming requests/issues on the Helpdesk platform, Support email boxes or Helpdesk call queue.
Administration of bespoke IT systems.
Following procurement process for IT business needs.
Dealing with stock management & maintaining stock at risk awareness.
Dealing with suppliers and contractors.
Participating in departmental / role related meetings, for team building, brainstorming & development.
Installation and configuration of CCTV equipment.
Provide on call out of hours support where required by the call out rota.
To work closely with IT Management to ensure the successful completion of tasks & projects.
Provide advice & assistance to other members of the IT Team
Working at height when required.
Completion & implementation of assigned work within time constraints.
Follow and maintain best practices and adhering to health and safety policies.
To be proactive towards problem solving, workload and time management.
To attend relevant training courses, to aid in the development of the IT Support Engineer role.
To carry out any other duties as and when required.

Your profile

Ideally you will be qualified to minimum CompTIA A+
Ideally you will hold an IPAF 3a/3b accreditation
It is important that you have a good work ethic (i.e. conscientious and reliable)
Experience of working in a similar role for a minimum of 2 years
You will have a high level of professionalism with the ability to prioritise workload whilst working to tight timescales in accordance with company policies
Good communication skills are essential
High attention to detail with accuracy and the ability to work under pressure to tight deadlines is crucial for this role
Ability to work as part of a team or work alone as required with a flexible approach to work as you will be expected to cover when required
You must be willing to work to a flexible timetable to meet the changing patterns of work and could also include working at other CLdN Ports across the UK and Europe
Must hold a valid driving licence

Our offer

Competitive salary
Pension scheme
Life Assurance Cover
Cycle to work scheme

Pay: From £1.00 per year

Benefits:

Company pension
Cycle to work scheme
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

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IT Support Engineer