Product support engineer Work, Jobs in Newry And Mourne, Dow (with Salaries)

Product Support Engineer
Mitie —Craigavon
- £41,097 a year
- 12 hour shift
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee discount
12d
Quality Inspector
Alternative Heat —Banbridge
- Full-time
- Schematics
- Writing skills
- Maths
- Free parking
- Annual leave
Quick apply
Senior Software Engineer
Netysoft Software and Business Systems —Newry
- £4,400 - £5,200 a month
- Full-time
- Software troubleshooting
- Analysis skills
- Continuous improvement
- Free parking
- Sick pay
Quick apply
2h
Software QA Engineer
STATSports —Newry
- Full-time
- Hybrid work
- AWS
4d
Protective Coating Specialist
Alternative Heat —Banbridge
- Full-time
- Continuous improvement
- Quality control
- Training & development
Quick apply
Manufacturing Team Members / General Operatives
Alternative Heat —Banbridge
- Full-time
- Manufacturing
Quick apply
Manufacturing Engineer
Thompson Aero Seating —Craigavon
- Full-time
- Engineering
- Continuous improvement
- Manufacturing
- Annual leave
- Referral programme
Quick apply
Manufacturing Engineer
Cubis Systems —Craigavon
- Full-time
- PMP
- Engineering
- Continuous improvement
- Referral programme
Quick apply
1d
Technical Buying Administrator
Camlin Group —Lisburn
- Full-time
- Microsoft Word
- English
- Continuous improvement
- Health & wellbeing programme
Quick apply
Software Engineer
Almac Group —Craigavon
- Full-time
- Computer Science
- Software development
- Communication skills
9d
Manufacturing Engineer
Alternative Heat —Banbridge
- Full-time
- Continuous improvement
Quick apply
Supplier Quality Engineer
Alternative Heat —Banbridge
- Monday to Friday
- Quality control
Quick apply
Counterbalance Forklift Driver
GXO Logistics —Lisburn
- £15.52 an hour
- Full-time
- Forklift
- Annual leave
- Employee discount
Supplier Quality Engineer
Thompson Aero Seating —Craigavon
- Full-time
- Engineering
- Data analysis skills
- Bachelor's degree
- Annual leave
- Referral programme
Quick apply
10d
Senior Embedded Firmware Engineer
Camlin Group —Lisburn
- Full-time
- Hybrid work
- English
- Analysis skills
- Mentoring
- Health & wellbeing programme
Quick apply
Quality Assurance Technician
Thompson Aero Seating —Craigavon
- Full-time
- Continuous improvement
- Quality control
- Annual leave
- Referral programme
Quick apply
11d
Software Engineer
Lowe Rental Corporation —Lisburn
- Java
- Master's degree
- Bachelor's degree
Quick apply
Welding / Fabricating Apprenticeship
Alternative Heat —Banbridge
- Full-time
Quick apply
Retail Customer Service
Entain —Craigavon
- £13.20 an hour
- Overtime
- Cash handling
4d
Customer Service Sales Advisor
Kingspan Water and Energy —Craigavon
- £27,494 a year
- Full-time
- Hybrid work
- Computer literacy
- Business development
- Computer skills
- Employee discount
- Referral programme
Quick apply
1d

I want to receive the latest job alerts for product support engineer in newry and mourne, dow

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

product support engineer jobs near newry and mourne, dow

Product Support Engineer

Mitie -
Craigavon

Apply Now

Job details

Permanent
£41,097 a year
12 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
CCTV
IP networking
Computer skills
Customer support
Communication skills
Remote diagnostics
Help desk

Full job description

MiTec, 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY, UK, Craigavon, Lurgan, United Kingdom
Salary: £41,097 per annum
Shift Pattern: Full time. Please note this is a 24/7, 365 role, for 42 hours per week. You will be working 12-hour shifts, Normally 2 weeks of days (7am-7pm) followed by 2 weeks of nights (7pm-7am)
The rolling pattern consists of Week 1 - Four shifts (Monday, Tuesday, Saturday & Sunday) Week 2 - Three shifts (Wednesday, Thursday, Friday)
100% office based
What is in it for you?
A competitive salary
A friendly and supportive team
Training, career development & progression
Overtime opportunities
A great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.
Free on-site parking

Key Purpose of the Job:
Working alongside the Customer Services and Scheduling departments to provide customer and engineering support in a timely and efficient manner. Reducing the amount of calls passed to field-based engineers by use of remote diagnostic tools and phone advice for security related product calls.

Key Job Responsibilities:
To provide technical support to end users and engineers both internally and externally.
To ensure prompt and accurate information is scheduled.
To prioritise workload and meet contractual deadlines.
To answer customer telephone calls ensuring internal customer service standards are met.
Any other reasonable requests from the line supervisors and Head of Service
Provide first line support to the customer to see if the call can be resolved before passing to the service team
To provide support to the Security Control Centre Team when required.

Essential Requirements for the Job:
Candidate to have a minimum of 3 years' Engineering experience across multiple disciplines including Intruder, CCTV, Access Control, Key Management and networks.
Customer focused
Good Level of PC skills / Microsoft products
Excellent telephone manner providing over the phone remote diagnostic.
Ability to work on your own and in a team environment
Strong interpersonal and communication skills
Ability to prioritise workloads to meet SLA requirements
Network/IP based product experience

Desirable Requirements for the Job:
Experience of CSL signalling device in relation to Intruder Alarm systems
Experience working on Enterprise-wide networked CCTV systems.
Experience of Remote programming of industry standards on Enterprise-wide networked Access control systems

Desirable Product Knowledge:
AMAG Symmetry Access Control/ Gallagher / Nedap
Milestone CCTV
Deister Key Management System
Allied Telesis

Additional Information:
If you're working history does not include experience at an engineer level in the required fields, your application is required to contain a personal statement detailing your work experience/skills that make you suitable for the position.
Applicants must have a 5-year checkable history.
You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.
Must currently hold SC clearance or be able to obtain the SC Clearance
Please note: We do not accept applications from anyone who has been unsuccessful at interview for the same grade role in the past 6 months.

Apply Now

Refine Your Search

product support engineer jobs in newry and mourne, dow

Product Support Engineer

Quality Inspector

Senior Software Engineer

Software QA Engineer

Protective Coating Specialist

Manufacturing Team Members / General Operatives

Manufacturing Engineer

Manufacturing Engineer

Technical Buying Administrator

Software Engineer

Manufacturing Engineer

Supplier Quality Engineer

Counterbalance Forklift Driver

Supplier Quality Engineer

Senior Embedded Firmware Engineer

Quality Assurance Technician

Software Engineer

Welding / Fabricating Apprenticeship

Retail Customer Service

Customer Service Sales Advisor

I want to receive the latest job alerts for product support engineer in newry and mourne, dow

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected