Entry level customer service representative Work, Jobs in Newton Aycliffe, Dur (with Salaries)

Trainee Customer Service Advisor (Full-time)
Speedy Freight —Redcar
- £21,000 - £23,000 a year
- Full-time
- Customer service
- No experience needed
- English
- Free parking
Quick apply
8d

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Trainee Customer Service Advisor (Full-time)
Speedy Freight —Redcar
The successful candidate will be responsible for assisting customers, handling enquiries, and supporting the team in delivering exceptional service.
£21,000 - £23,000 a year
Quick apply
8d
Customer Service Advisor Apprenticeship
Calex UK —Northallerton
Assist customers in scheduling service appointments, providing information on available services, and answering enquiries.

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Trainee Customer Service Advisor (Full-time)

Speedy Freight -
Redcar

Quick apply

Job details

Full-time
£21,000 - £23,000 a year
8 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
GCSE
Upselling
No experience needed
English
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Overview

We are seeking a motivated Trainee Customer Service Advisor to join our dynamic team on a full-time basis. This entry-level role offers an excellent opportunity to develop your skills in customer service, communication, and data management within a professional environment. The successful candidate will be responsible for assisting customers, handling enquiries, and supporting the team in delivering exceptional service. No prior experience is necessary, as comprehensive training will be provided to help you succeed in this role. This position is paid and ideal for individuals looking to start their career in customer service.

Responsibilities

Responding courteously to customer enquiries via phone, email, and live chat
Assisting customers with account information, product details, and service options
Performing accurate data entry to update customer records and transaction details
Supporting upselling initiatives by identifying customer needs and recommending suitable products or services
Maintaining professional phone etiquette and communication skills at all times
Collaborating with team members to ensure customer satisfaction and resolve issues promptly
Analysing customer feedback and service trends to contribute to continuous improvement efforts
Managing multiple tasks efficiently while maintaining attention to detail

Experience

No prior experience required; full training will be provided
Strong communication skills in English.
Basic data entry skills and familiarity with computer systems are desirable
Excellent phone etiquette and professional demeanour
Ability to demonstrate strong analysis skills and an aptitude for upselling techniques
Enthusiastic attitude with a willingness to learn and develop within the role

This position offers a fantastic opportunity for individuals eager to build a career in customer service, with ongoing support and development opportunities.

Pay: £21,000.00-£23,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Application question(s):

Tell me why you would be our No 1 candidate!

Education:

GCSE or equivalent (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

100% (preferred)

Work Location: In person

Quick apply

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Trainee Customer Service Advisor (Full-time)

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