Quality & Compliance Lead (Children’s Residential)
Location: ROC Group Head Office (with travel across multiple sites)
Hours: Full-time, 40 hours per week (flexible – may include evenings and weekends as required)
Reports to: Chief Executive Officers
Salary: £35,000 – £40,000 per annum dependant on experience
What We Offer:
- Ongoing professional development and training.
- Comprehensive benefits package, including enhanced DBS check, healthcare plan, and excellent learning and development opportunities.
- Enjoy perks like our profit share scheme, recognition program, credit union saving scheme, and company events.
- A supportive and forward-thinking organisation committed to quality care, making a real difference in the lives of young people.
About the Role:
We are seeking an experienced Quality & Compliance Lead to join ROC Group and play a pivotal role in ensuring the delivery of outstanding services across all our provisions. You will be instrumental in developing and implementing quality assurance processes, conducting thorough audits, and working collaboratively with managers and teams to maintain the highest standards of service delivery. This is a varied and impactful role extending across multiple sites throughout the organisation.
Key Responsibilities:
- Complete regular audits across ROC Homes, ROC Transitions, and any other services as required.
- Ensure compliance with all relevant regulatory bodies, including Ofsted and CQC.
- Support services to prepare for Ofsted inspections and develop robust service improvement plans.
- Develop and implement audit tools in line with current regulatory requirements.
- Undertake compliance audits across all departments and lead quarterly formal feedback meetings with service managers.
- Complete quarterly reporting on quality and compliance findings, actions, outcomes, and feedback.
- Develop quality and compliance working groups to stress test policies, procedures, and systems.
- Produce monitoring reports, newsletters, guidance notes, and statistical information to support service improvements.
- Monitor and review implementation of Data Protection policies and procedures across all staff.
- Coordinate SMART quality improvement action plans, monitoring progress and ensuring outcomes are achieved.
- Keep up to date with regulatory changes and ensure all records and administrative returns are maintained accurately.
- Promote best practice, safeguarding, and data protection compliance across all teams.
About You:
- Proven experience in quality assurance, compliance, and auditing within the care or childcare sector.
- In-depth knowledge of Children’s Homes Regulations, Quality Care Standards, supported accommodation regulations (16–18), and relevant legislation including the Children Act 1989 and Care Act 2014.
- Experience working within the childcare sector at a senior or management level.
- Strong safeguarding knowledge and a genuine commitment to child protection.
- Excellent communication, analytical, and report writing skills – with the ability to interpret data and identify trends.
- Highly organised with exceptional attention to detail and the ability to influence and challenge effectively.
- Proactive problem-solver with strong emotional intelligence, tact, and diplomacy.
- High competence in MS Word, Excel, and Outlook.
- Flexible and willing to travel across sites as required.
About Us:
ROC Group provides high-quality care and support services for children, young people, and adults. We are committed to excellence, safeguarding, and continuous improvement across all our services regulated by Ofsted and CQC. We are an equal opportunities employer and are dedicated to the safeguarding and promotion of the welfare of children and young people.
Apply Now:
If you’re passionate about driving quality and compliance in care services, we’d love to hear from you. Apply today to join our dedicated and growing team at ROC Group.
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Company events
- Free parking
- Referral programme
Work Location: In person
