technical manager Work, Jobs in newton aycliffe, dur (with Salaries)

Technical Support Manager (On-Site)
CameraMatics —Darlington
- Hybrid work
- Computer networking
- Organisational skills
- In-person
2d
Programme Delivery Manager
National Highways —Darlington
- £55,810 - £66,690 a year
- Full-time
- Civil engineering
- Maintenance
- Construction
6d
Maintenance Manager
Wienerberger AG —Bishop Auckland
- Up to £63,000 a year
- Monday to Friday
- Management
- Maintenance
- Programmable logic controllers
- Employee assistance programme
Technical Facilities Manager
Barchester Healthcare —Peterlee
- Communication skills
Quick apply
3d
Manufacturing Engineering - Manager
Cummins Inc. —Darlington
- Supervising experience
- No degree
- Leadership
- Relocation assistance
Fleet Manager
Martin Brower —Darlington
- £42,000 - £49,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
Quick apply
11d
Area Technical Services Manager
Equans —Newcastle upon Tyne
- Full-time
- Annual leave
- Employee assistance programme
Workshop Controller
Lookers —Stockton-on-Tees
- £36,000 - £45,600 a year
- Monday to Friday
- Annual leave
Quick apply
Project Manager
RSE —Darlington
- Engineering
- Electrical Engineering
- Communication skills
- Employee discount
QC Laboratory Assistant Technical Officer and Van Driver
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £25,272 a year
- Full-time
- Patient care
3d
Trainee Gas Engineer
AO World —Spennymoor
- £31,360 a year
- Mentoring
10d
Operations Manager (Financial Services)
Verve —Darlington
- Hybrid work
- Financial services
- Employee discount
Finance Manager
KCR —Newton Aycliffe
- £44,000 - £47,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Accounting
- Annual leave
3d
Regional Technical Manager
John F Hunt Group —Durham
- Driving
Project Manager (DSEAR)
RSE —Darlington
- Engineering
- Supervising experience
- Project management
- Employee discount
ICT Project Manager / Business Analyst
Stockton-on-Tees Borough Council —Stockton-on-Tees
- £41,771 - £50,269 a year
- Analysis skills
- Project management
- Presentation skills
- Annual leave
- Employee assistance programme
Manufacturing Engineer
Hydram —Sedgefield
- £40,000 - £42,000 a year
- CAD
- Engineering
- Microsoft Office
- Flexible schedule
Account Manager
razorblue Careers —Stockton-on-Tees
- £32,000 - £36,000 a year
- Hybrid work
- English
- Microsoft Office
- IT
- Life insurance
- Referral programme
Quick apply
Machine Shop Team Leader
ParalloyGroup —Billingham
- Leadership
4d
Divisional Facililties Manager - North Division
Barchester Healthcare —Peterlee
- IT
- Leadership
- Communication skills
Quick apply

I want to receive the latest job alerts for technical manager in newton aycliffe, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Support Manager (On-Site)

CameraMatics -
Darlington

Apply Now

Job details

2 days ago

Qualifications

Business processes
Computer networking
Organisational skills
Root cause analysis
Leadership
Communication skills

Full job description

Who we are

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.

As an award-winning SaaS company in a high-growth phase, we’re scaling fast and expanding into new markets worldwide. Our technology gives fleet operators real-time visibility, reduces risk, improves efficiency, and helps set new safety standards across the industry.

Join a global, ambitious team and be part of what's next!

The role

As our Technical Support Manager, you'll be the driving force behind our customer's success. You'll not only resolve complex technical issues related to our fleet management solutions, but you'll also lead and mentor a team of dedicated support specialists.

What you'll do

Serve as the subject matter expert for all things Cameramatics, providing guidance on software, hardware, connectivity, and integration-related issues. Support and enable the team to deliver timely, effective, and high-quality solutions for customers.
Recruit, mentor, and develop a high-performing technical support team, fostering a culture of accountability, collaboration, continuous learning, and customer excellence.
Establish, monitor, and continuously improve key performance indicators (KPIs) to ensure service level agreements (SLAs) are consistently achieved while maintaining an exceptional customer experience.
Drive process improvement initiatives by identifying inefficiencies, implementing best practices, and enhancing workflows to improve both team productivity and customer outcomes.
Act as a trusted customer advocate, building strong relationships, understanding customer challenges, and ensuring customers realise maximum value from Cameramatics products and services.
Use support metrics, trend analysis, and customer feedback to identify opportunities for improvement, inform decision-making, and enhance team performance and customer satisfaction.
Lead the resolution of complex escalations by looking beyond immediate issue resolution to identify underlying causes. Conduct root cause analysis (RCA), implement corrective actions, and drive sustainable process and product improvements to help prevent recurring issues.

What we’re looking for

Demonstrated technical expertise, ideally gained within fleet telematics, video technology solutions, SaaS, IoT, or related industries, with the ability to quickly understand and troubleshoot complex systems.
Strong knowledge of computer systems, networking principles, connectivity technologies, and structured troubleshooting methodologies, with a methodical and analytical approach to problem solving.
Proven experience leading, coaching, and developing technical teams, creating a collaborative, high-performing culture focused on continuous improvement and customer success.
A customer-first mindset with a genuine passion for delivering exceptional service, building trusted relationships, and ensuring customer issues are resolved effectively and efficiently.
Excellent written and verbal communication skills, with the ability to translate complex technical concepts into clear, concise, and customer-friendly language for both technical and non-technical audiences.
Strong critical thinking and problem-solving abilities, remaining calm and focused under pressure while diagnosing issues, identifying root causes, and driving timely resolutions.
A proactive, self-motivated approach with the confidence to take ownership, navigate ambiguity, and thrive in a fast-paced, evolving environment.
Strong organisational and prioritisation skills, capable of managing multiple competing demands while maintaining a high standard of quality and attention to detail.
A continuous improvement mindset, always seeking opportunities to enhance processes, team performance, and the overall customer experience.

What you’ll get

Health Insurance
Opportunity to be creative and play a key role in the success of a high growth start-up
Work with a collaborative, ambitious team that moves fast and takes quality seriously
Opportunity to grow with the company as we expand across international markets
Exposure to cutting-edge technologies, including AI, machine learning, computer vision, telematics, and IoT solutions.
The ability to make a real impact on customer success, product improvement, and business growth through your expertise and leadership.
Hybrid working: 4 days in the office and 1 day working remotely each week.

Apply Now

Refine Your Search

technical manager jobs in newton aycliffe, dur

Technical Support Manager (On-Site)

Programme Delivery Manager

Maintenance Manager

Technical Facilities Manager

Manufacturing Engineering - Manager

Fleet Manager

Area Technical Services Manager

Workshop Controller

Project Manager

QC Laboratory Assistant Technical Officer and Van Driver

Trainee Gas Engineer

Operations Manager (Financial Services)

Finance Manager

Regional Technical Manager

Project Manager (DSEAR)

ICT Project Manager / Business Analyst

Manufacturing Engineer

Account Manager

Machine Shop Team Leader

Divisional Facililties Manager - North Division

I want to receive the latest job alerts for technical manager in newton aycliffe, dur

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected