Property management occupations Work, Jobs in Newton Ferrers, Dev (with Salaries)

Customer Service Advisor
Capitol Students —Plymouth
- From £27,768 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Sick pay
Quick apply
11d
Customer Service Advisor
Connells Group —Plymouth
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee discount
Quick apply
10d
Homeownership Officer
plymouthcommunityhomes —Plymouth
- £37,213 a year
- Call to connect
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Local Supplier Lead
Sykes Holiday Cottages —Salcombe
- £24,784.50 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
1d

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property management occupations jobs near newton ferrers, dev

Customer Service Advisor

Capitol Students
Plymouth

Quick apply

Job details

Full-time
From £27,768 a year
11 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Phone etiquette

Full job description

Capitol Students are recruiting for a Customer Service Advisor in Plymouth.

The role will report to the Assistant Property Manager and will form part of the integral property team, supporting our customers daily and always ensuring that their safety is put first. In this role, you will be the face of the property and as such, should be proud of where you work and have a desire to help build an accepting, welcoming community.

Main duties/responsibilities

Handling all manners of enquiries: from students, parents, universities and stakeholders in the business.
Being accountable for timely responsiveness and taking appropriate action when receiving feedback from students, resolving issues either directly or indirectly to make sure a resolution is found or the issue is escalated in the right amount of time
Perform and document regular inspections of resident’s flats
Proactively handling sales enquiries, through phone, email, online and conducting viewings. There will also be occasions that you may attend housing fairs, university open days and other such activity in the city
Recording any incidents or emergencies and reporting these to the necessary persons
Taking responsibility for the receipt, logging and correct distribution of post and parcels
Working with managers and partners to support our students` wellbeing should they find themselves in vulnerable or difficult situations
Front of house and reception duties
Organizing and supporting events to create and build an inclusive community where our students can relax and be themselves
Assisting the City Manager and Assistant Property Manager in administrative tasks as required. These may include: Financial control tasks, student accounts control, compliance coordination; housekeeping lists etc
Taking a responsibility for property presentation and maintaining a clean, tidy environment

Key Skills

Customer Service
Communication
Organisation
Proactive approach

The role is Monday-Friday 09:30-18:00 (including a 30 minute unpaid break). During peak business times you will be required to work on weekends to assist with students checking in/checking out.

You will be predominantly based at one building but may need to work in one of our other buildings within the city to support business needs.

Experience within student experience, student accommodation or property would be preferred but is not essential as full training is provided.

Job Type: Full-time

Pay: From £27,768.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Health & wellbeing programme
Sick pay

Experience:

Customer service: 3 years (required)

Work Location: In person

Quick apply

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property management occupations jobs in newton ferrers, dev

Customer Service Advisor

Customer Service Advisor

Homeownership Officer

Local Supplier Lead

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