Service desk Work, Jobs in Newton Ferrers, Dev (with Salaries)

Junior IT Service Desk Analyst
plymouthcommunityhomes —Plymouth
- £31,827 a year
- Call to connect
- Continuous improvement
- Computer networking
- IT
- Annual leave
- Employee assistance programme
5d
IT Helpdesk & Field Maintenance Engineer
Flotek Group Limited —Plymouth
- £30,000 - £35,000 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
5d
Customer Experience Executive
AUK Group —Newton Abbot
- Up to £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply

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Retail Assistant
Chartwells —Plymouth
Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride. Handling cash and operating the cash register.
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Junior IT Service Desk Analyst

plymouthcommunityhomes
Plymouth

Apply Now

Job details

Apprenticeship | Fixed term contract
£31,827 a year
5 days ago

Benefits

On-site gym
Annual leave
Employee assistance programme
Flexible schedule

Qualifications

Continuous improvement
IT support
Computer networking
IT

Full job description

Junior Digital & IT Services Analyst (Temporary up to 5 months)

Are you passionate about technology, helping people, and have already taken your first steps into an IT career? If you have some hands-on experience or relevant IT training and are looking to develop further, this opportunity could be for you.

About the role.

You’ll:

Be the friendly first point of contact for IT support
Help staff resolve everyday technical issues (on-site and remotely)
Use and develop your skills with professional IT Service Desk systems
Support colleagues in using technology smarter and more efficiently
Work alongside experienced IT professionals and grow your skills
Get involved in real projects and continuous improvement

Our ideal candidate for this role is someone who:

Has previous experience in an IT support/service desk environment, or hold relevant IT qualifications/training (e.g. college course, apprenticeship, CompTIA, Microsoft, etc.)
Has good understanding of core IT concepts (e.g. Windows, devices, basic networking, M365)
Be comfortable troubleshooting common IT issues with guidance where needed
Has proven ability to work independently within a team and work flexible hours to meet the needs of the service
Is committed to delivering excellent customer service and support
Is eager to learn, develop, and build a long-term career in IT

About Plymouth Community Homes

We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.

With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.

What we can offer you:

Free, fully equipped onsite gym and changing facilities.
The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
Free Employee Assistance programme, including free counselling
The opportunity to work in a beautiful and vibrant part of the Southwest
We support digital working with modern devices/smart phones
It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year
Our modern and spacious offices are right on a bus route, and just three miles from the city centre
We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons

To Apply:

If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job.

For an informal discussion about this role, please contact Alex Champness, Digital & IT Services Manager on 07738 118788.

This post is not suitable for job share.

Shortlisting Date: 22nd June 2026

Interview Date: 1st July 2026

If you are a permanent employee applying for a secondment, please ensure that your line manager supports your application. If you are a fixed term employee and are successful, you will be offered this role on a fixed term contract.

If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position.

We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.

Living and Working in Plymouth

Apply Now

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