Head of operations Work, Jobs in Newtownabbey, Ant (with Salaries)

Operations Manager
Yellowcom Ltd —Belfast
- £40,000 - £50,000 a year
- Full-time
- Management
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Jameson Brand Ambassador Programme - Belfast
IRISH DISTILLERS LTD —Belfast
- Hospitality
- Bachelor's degree
- Travel
Quick apply
Assistant Head of Estate Operations
Health and Social Care Trust —Craigavon
- £55,690 - £62,682 a year
BSO Head of Operations (End User Compute) Band 8B
Health and Social Care Trust —Belfast
- £64,455 - £74,896 a year
5h
Product Development Manager
Cubis Systems —Craigavon
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Referral programme
Quick apply
12d
General Assistant
Healthcare Ireland Group —Newtownabbey
- £12.73 an hour
- Full-time
- Hybrid work
- English
- Kitchen experience
- Free parking
- Annual leave
Quick apply
10d
Operations Manager
Alternative Heat —Newtownabbey
- Full-time
Quick apply
Resourcing Partner
Musgrave —Belfast
- Hybrid work
- Management
- Human resources
- Organisational skills
Quick apply
9d
SEMO General Manager
SONI —Antrim
- Analysis skills
- Presentation skills
- No degree
- Free parking
Quick apply
13d
Chefs- Joxer Ormeau
Joxer Ormeau —Belfast
- £28,000 - £35,000 a year
- Full-time
- Cooking
- In-person
Quick apply
6d
Head chef
Shed Grill & Seafood —Belfast
- £42,000 - £48,000 a year
- Overtime
- Hospitality
- Cooking
- Organisational skills
- Employee discount
Quick apply
10d
Compliance Officer
Mifinity —Belfast
- Hybrid work
- Analysis skills
Quick apply
Operations Service Manager
Ministry of Justice —Belfast
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Annual leave
- Employee discount
7d
Cluster Assistant Financial Controller
Dalata —Belfast
- Full-time
- Hospitality
- Hotel
- Analysis skills
- Employee assistance programme
Quick apply
6d
Night Shift Supervisor
Grahams Bakery —Dromore
- £17 - £19 an hour
- Full-time
- Hospitality
- Management
- Bakery
Quick apply
11d
Head of Operations & Maintenance - Offshore Wind
SSE —Belfast
- £101,000 - £211,800 a year
- Maintenance
- Contracts
- Leadership
- Employee discount
3d
Assistant Manager
KFC Newtonabbey - Church Road —Newtownabbey
- £32,000 - £35,000 a year
- Full-time
- Restaurant
- Employee discount
Service Delivery Manager
Thales —Belfast
- Full-time
- Annual leave
- Employee assistance programme
Maintenance Manager
The Bedford Hotel Belfast —Belfast
- Full-time
- Bar
- Maintenance
- Hotel
Quick apply
Grants Administrator
Co-operation Ireland —Belfast
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
- Flexitime
- Life insurance
Quick apply
5d

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Operations Manager

Yellowcom Ltd -
Belfast

Quick apply

Job details

Full-time
£40,000 - £50,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Management
Operations management
Telecommunication
IT
Leadership
Communication skills

Full job description

About Yellowcom

Yellowcom is one of Ireland and Scotland's most successful independent communications companies. We design, deliver, and support business-critical solutions across a wide range of sectors.

While telecoms remains at our core, we support customers through multiple high-growth service areas, including:

IT & Managed Services
Cybersecurity
Energy Solutions
Intercoms
Payment Terminals & Connectivity

Operating locally, nationally, and internationally, Yellowcom continues to grow its customer base. With offices in Belfast, Glasgow and Dublin, we provide a full end-to-end consultancy, installation, and managed service offering.

To support this growth, we are seeking an experienced Operations Manager to lead regional service delivery and operational performance across Northern Ireland.

The Role

This is a senior operational leadership role with responsibility for the day-to-day performance of Project Managers and Field Engineers, as well as the successful delivery of customer projects and services.

You will own regional operational outcomes, drive consistency and efficiency through strong process adherence, and act as a key link between delivery teams, customers, and senior leadership.

Key Responsibilities

Own end-to-end regional operational delivery, ensuring projects and services are delivered on time, to standard, and within agreed SLAs
Lead, manage, and develop Project Managers and Field Engineers, including performance management and regular 1:1s
Own day-to-day delivery and people performance
Be fully accountable for regional KPIs, including productivity and customer retention
Drive effective resource planning, including engineer and project scheduling
Act as the escalation point for customer and delivery issues across the region
Maintain oversight of all live orders and projects using Dynamics 365 CRM
Work closely with cross-functional teams across Belfast, Glasgow and Dublin
Report directly to the Head of Operations & Customer Experience
Oversee stock ordering and inventory management
Manage company vehicles via the vehicle tracking system
Champion continuous improvement, identifying and implementing process and performance enhancements
Ensure the highest standards of customer experience through professional communication and service delivery

Skills & Experience

Essential:

Proven experience in a senior operations, service delivery, or field operations management role
Strong people-management experience across Project Managers and Engineers
Demonstrated ownership of KPIs, performance metrics, and operational outcomes
Excellent stakeholder management and communication skills
Highly organised with a structured, methodical approach to operations
Strong problem-solving and decision-making ability
High attention to detail with a focus on quality and consistency
Positive, driven, and accountable leadership style

Desirable:

Experience within telecoms, IT, or technical service environments
Familiarity with CRM or service management platforms (Dynamics 365 advantageous)
Experience managing field-based or geographically dispersed teams

Benefits

Performance-related bonus
Bike to Work scheme
Company pension
Employee discount
Company events
On-site parking

Working Hours

Monday to Friday
On-site role based in Belfast office

Job Type: Full-time

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Application question(s):

Please describe your experience managing, including how you ensure day-to-day delivery, KPI performance, and a high-quality customer experience.

Work Location: In person

Quick apply

Refine Your Search

head of operations jobs in newtownabbey, ant

Operations Manager

Jameson Brand Ambassador Programme - Belfast

Assistant Head of Estate Operations

BSO Head of Operations (End User Compute) Band 8B

Product Development Manager

General Assistant

Operations Manager

Resourcing Partner

SEMO General Manager

Chefs- Joxer Ormeau

Head chef

Compliance Officer

Operations Service Manager

Cluster Assistant Financial Controller

Night Shift Supervisor

Head of Operations & Maintenance - Offshore Wind

Assistant Manager

Service Delivery Manager

Maintenance Manager

Grants Administrator

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