Helpdesk Work, Jobs in Newtownabbey, Ant (with Salaries)

Helpdesk Administrator
Totalis Solutions Ltd —Belfast
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Flexible schedule
Helpdesk Operator
Mitie —Lurgan
- £13.45 an hour
- Overtime
- Free parking
Facilities Support Coordinator
Sodexo —Belfast
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Quick apply
Business Support Assistant
3173 —Belfast
- Call to connect
- Microsoft Office
- Administrative experience
- Organisational skills
Multiskilled Host
CBRE —Belfast
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Producer Services Administrator
Dale Farm —Belfast
- Full-time
- Microsoft Excel
2d
Facilities Support Officer
Centre for Ecology & Hydrology —Bangor
- £31,942 - £33,898 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- IT
- Annual leave
- Employee discount
10d
Technical Supervisor
CBRE —Belfast
- Full-time
- Microsoft Office
- Mechanical knowledge
- Employee discount

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IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
Our customers use our software to power every aspect of their financial services business from savings and loans, through to business intelligence, online…

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Helpdesk Administrator

Totalis Solutions Ltd
Belfast

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
3 days ago

Benefits

Free parking
Company pension
Company events

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Maintenance
Microsoft Office
IT
Communication skills
Help desk
Office experience

Full job description

At TOTALIS we are a Construction, Fit Out and Facilities Management provider with offices across the UK. We carry out a wide range of projects for a variety of private, public sector and retail clients.

Due to exciting growth plans, new client wins and improvements to our internal systems we are looking for a new Helpdesk Administrator to join our team in our Belfast Office.

The successful candidate will be able to work independently and as part of a team, have excellent problem-solving skills, and be able to handle multiple tasks at once.

Salary: Negotiable depending on experience

The ideal candidate will have experience in a property maintenance or related environment, and will have a good office experience with the ability to multi task as part of a small team.

Strong admin and IT abilities are essential together with a confident & professional approach.

Job Role:

Scheduling direct labour and subcontractors as required to ensure timely completion of tasks.
Providing full administrative support and duties for the team
Logging planned, reactive and quotation calls on database
Completion of daily job update reports to ensure all works completed on schedule/ uplifts/ follow on requests completed as required
Monitoring of jobs status to ensure KPIs are met
Collation and completion of engineers paperwork, and inputting timesheet hours on database
Create word documents, spreadsheets or reports to management requirements
Creation and updating of client and management reports on a daily/ weekly/ basis as required
Management of sub-contractor base including issuing jobs, contacting for job updates, checking and completion of paperwork.
Assist managers with the production of project specific documentation to ensure deadlines are met.
Creation of submissions and invoices, in agreement with client specific requirements
Logging of Jobs, Preventative Planned Maintenance and Reactive
Any other duties as deemed appropriate.

Key Competencies:

Highly organised with meticulous attention to detail
An excellent telephone manner and interpersonal skills to deal with a wide variety of people and clients
Excellent written and oral communication skills ensuring an excellent standard of customer service is provided and maintained to clients
Ability to analyse figures with good arithmetical skills
The ability to work independently and with minimal supervision
The ability to multi-task, prioritise and remain calm under pressure
Excellent IT skills, and proficient with MS Office Word, Excel, Outlook

Experience Required:

2 years in office experience in a similar environment.
Ideally previous experience in a property maintenance or related area (although not essential)

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Company events
Company pension
Free parking

Ability to commute/relocate:

Belfast BT5 5GH: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

Helpdesk: 2 years (preferred)
Customer service: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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helpdesk jobs in newtownabbey, ant

Helpdesk Administrator

IT Helpdesk Analyst Tier 1

Helpdesk Operator

Facilities Support Coordinator

Business Support Assistant

Multiskilled Host

Producer Services Administrator

Facilities Support Officer

Technical Supervisor

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