Service delivery manager Work, Jobs in Newtownabbey, Ant (with Salaries)

Security Service Delivery Manager
BidvestNoonan —Belfast
- Full-time
- Management
- Driving
- Travel
Quick apply
Service and Planned Preventative Maintenance (PPM) Manager
PSI Production Services Ltd —Newtownabbey
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
Quick apply
Operations Support Manager
OCS Group —Belfast
- Remote
- Management
Quick apply
Senior Housing Operations Manager
Raynham Housing & Community Services —Lisburn
- £6,200 - £9,300 a month
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
Delivery Manager 3
Behavox —Belfast
- Hybrid work
- Project management
- Computer networking
- AI
Quick apply
2d
Postperson with Driving
Royal Mail Group —Belfast
- Part-time
- Employee discount
Senior Operations Manager
Quantum Flow Management Institute —Antrim
- £4,800 - £6,500 a month
- Full-time
- Bachelor's degree
- Business
- Leadership
Quick apply
10d
Project Manager (Healthcare)
System C —Belfast
- Full-time
- Project management
- Travel
- In-person
Quick apply
Service Manager (Interventions)
ASCERT —Lisburn
- Up to £46,141 a year
- Full-time
- Hybrid work
- Management
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
11h
Supply Chain Manager
Everun —Belfast
- Full-time
- Warehouse experience
- Communication skills
- Free parking
- Life insurance
Quick apply
Inspect and Collect Driver
Woodside Logistics Group —Belfast
- £13.15 - £20.06 an hour
- Overtime
- Sales
- Customer service
- Driving
Quick apply
1d
Finance and Operations Manager
CCRS Ltd —Bangor
- Full-time
- Microsoft Excel
- Administrative experience
- Analysis skills
Quick apply
2d
Transport Shift Manager
Gist Limited —Belfast
- Up to £40,000 a year
- Full-time
- Team management
- Annual leave
- Employee assistance programme
Office/Operations Manager
Play Services Ireland —Lisburn
- £32,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
Quick apply
15h
Operations Service Manager
Ministry of Justice —Belfast
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Annual leave
- Employee discount
12d
Operations Manager - Commercial Cleaning
RYAK CLEANING LTD —Belfast
- £35,000 - £40,000 a year
- Full-time
- Management
- Supervising experience
- Driving
- Annual leave
Quick apply
3d
Senior Distribution Manager
Tahreer Group Logistics and Supply Chain Solutions —Ballymena
- £4,600 - £6,000 a month
- Full-time
- Analysis skills
- Presentation skills
- In-person
Quick apply
21h
Customer Advisor (Airport)
Boots —Belfast
- £16 an hour
- Part-time
- Customer service
- IT
- In-person
- Employee assistance programme
- Employee discount
7d
Pret a Manger - Production Van Driver
Carebrook Ireland —Belfast
- Driving
- Time management
- Employee discount
Quick apply
Commercial Director
May Consulting Limited Ltd —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Negotiation
- Annual leave
Quick apply
8d

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Security Service Delivery Manager

BidvestNoonan -
Belfast

Quick apply

Job details

Permanent | Full-time

Qualifications

Contract management
Driving Licence
Management
Emergency management
Change management
Driving
Leadership

Full job description

About The Role

Job Title: Security Service Delivery Manager

Location: Multi-site (Belfast Ports & Cairnryan)

Reports To: Strategic Account Manager

Contract Type: Full-time, Permanent

Travel Requirement: Regular travel across these ports

Role Purpose

The Security Service Delivery Manager is responsible for the day-to-day operational management of security services across two major UK port locations: Belfast & Cairnryan. The role ensures that all security operations are delivered in full compliance with port regulations, the International Ship and Port Facility Security (ISPS) Code, and all relevant statutory and contractual requirements.

This position is critical in maintaining operational continuity, regulatory compliance, and high-quality service delivery across a complex, multi-site environment.

Key Responsibilities

Operational Leadership • Lead the daily security operations across the two ports, ensuring consistent service delivery and operational excellence. • Maintain full compliance with ISPS requirements, port byelaws, and all associated regulatory frameworks. • Oversee incident response, access control, patrol activity, and all core security functions. • Ensure all operational procedures, assignment instructions, and risk assessments are current, accurate, and adhered to. • Provide visible leadership across all sites, building strong relationships with port authorities, stakeholders, and on-site teams.

People Management • Manage, support, and develop Security Supervisors and on-site teams across all locations. • Lead workforce planning, rostering, and resource allocation to ensure full coverage and resilience. • Drive a positive culture of accountability, professionalism, and continuous improvement. • Conduct performance reviews, coaching, and capability development for all direct reports.

Compliance & Standards • Ensure all operations meet ISPS Code requirements and port-specific security standards. • Maintain audit-ready documentation, logs, and compliance evidence across all sites. • Lead internal audits, inspections, and readiness checks, addressing any non-conformities promptly. • Ensure all officers are trained, certified, and competent for their assigned duties.

Service Delivery & Stakeholder Engagement • Act as the primary operational point of contact for port authorities, client representatives, and regulatory bodies. • Attend operational meetings, security committees, and ISPS-related forums as required. • Provide clear, concise reporting on performance, incidents, risks, and operational updates. • Ensure service delivery meets contractual KPIs, SLAs, and quality standards.

Change Management & Continuous Improvement • Lead operational improvements, process updates, and change initiatives across all ports. • Identify opportunities to enhance efficiency, resilience, and service quality. • Support mobilisation, demobilisation, and transition activities where required. • Implement new technologies, systems, and procedures to strengthen operational capability.

Risk, Incident & Emergency Management • Oversee incident reporting, investigation, and corrective actions. • Ensure emergency response procedures are understood, tested, and executed effectively. • Maintain strong situational awareness across all ports, escalating risks appropriately.

Skills, Experience & Qualifications

Essential Criteria

• Proven experience managing multi-site security operations, ideally within transport, maritime, or critical infrastructure environments. • Demonstrable leadership capability with experience managing dispersed teams. • Excellent communication, stakeholder management, and relationship-building skills. • Strong change management experience, with the ability to lead teams through operational and procedural change. • High level of resilience, organisation, and problem-solving ability. • Willingness and ability to travel regularly • Full UK driving licence.

Desirable Criteria:

• Port Facility Security Officer (PFSO) qualification. • Strong working knowledge of the ISPS Code and port security regulations. Experience working with port authorities, ferry operators, or maritime agencies. • Knowledge of emergency planning, business continuity, and risk management frameworks. • Experience in contract management or service delivery within a regulated environment.

Personal Attributes
• Professional, confident, and credible in high-stake operational environments. • Able to influence, challenge, and collaborate effectively with senior stakeholders. • Calm under pressure with strong decision-making capability. • Committed to high standards, compliance, and continuous improvement. • Flexible, proactive, and able to adapt to changing operational demands.

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

Quick apply

Refine Your Search

service delivery manager jobs in newtownabbey, ant

Security Service Delivery Manager

Service and Planned Preventative Maintenance (PPM) Manager

Operations Support Manager

Senior Housing Operations Manager

Delivery Manager 3

Postperson with Driving

Senior Operations Manager

Project Manager (Healthcare)

Service Manager (Interventions)

Supply Chain Manager

Inspect and Collect Driver

Finance and Operations Manager

Transport Shift Manager

Office/Operations Manager

Operations Service Manager

Operations Manager - Commercial Cleaning

Senior Distribution Manager

Customer Advisor (Airport)

Pret a Manger - Production Van Driver

Commercial Director

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